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Ricochet360
Description de Ricochet360
Ricochet360 est la plateforme tout-en-un d'automate d'appel, de CRM/gestion des leads et de marketing automation conçue pour les agents de service client et les représentants commerciaux qui souhaitent prendre une longueur d'avance sur la concurrence. Ricochet360 permet d'appeler un nouveau lead en une seconde, d'entretenir et d'engager des prospects tout au long du processus de vente et d'automatiser 95 % de votre flux de travail quotidien.
Qui utilise Ricochet360 ?
Ricochet360 est une plateforme tout-en-un d'automatisation des ventes et de marketing automation idéale pour les PME et les grandes entreprises qui souhaitent développer efficacement leurs opérations commerciales.
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Ricochet360
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Richochet Farmers Review
Commentaires : Its been great. We can track sales, and the auto-dialer is a dream. No more producers looking through lists finding "the best lead". You just go online and thats it, they wait for someone to be on the phone.
Avantages :
This software has helped me track my leads and sales when others offered cannot.
Inconvénients :
you cannot customize much, unless you want to pay a consultation fee. I am happy to help and refer you to someone who can assist and implement quickly!!
Ricochet CRM
Commentaires : It has been mostly positive and is constantly evolving. The only suggestion I would make is continued training for advanced system capabilities after working on the system for a few years.
Avantages :
One of the best features is when adding a new producer, they have a ready-made pipeline. It certainly helps when recruiting for new staff. The producers no longer need to plan out the day and try to figure out the best prospects to follow up with as the system cadence dials the best lead for them at any given moment. It prevents quoted prospects from slipping through the cracks.
Inconvénients :
It can be a complicated system when making changes. Fortunately, [sensitive content hidden] from [sensitive content hidden] are extremely helpful, intuitive and competent in implementing solutions and changes needed to make the system better fit our specific needs.
Ricochet 360 review
Commentaires : We no longer use this service. we were using it in a mortgage call center to manage leads and auto dial them as they came into our system. we ended up switching to five9 and incorporating with salesforce.
Avantages :
Software was overall pretty simple to use, and did the job in terms of auto-dialer systems and updating with leads as they are uploaded in real time.
Inconvénients :
Software interface seemed pretty dated and a little clunkly in appearance, it wasn't a very intuitive system sometimes and just felt like a 2nd tier phone system.
[sensitive content hidden] is AMAZING!!
Commentaires : [sensitive content hidden] is AMAZING!! [sensitive content hidden] is a great [sensitive content hidden] and love the company and system
Avantages :
Love everything about the system. No complaints
Inconvénients :
It needs to be more streamlined for my service team to use the system.
Alternatives envisagées précédemment :
Great Support!
Commentaires : Great System to Scale!
Avantages :
Really listens and builds the system towards your needs.
Inconvénients :
Was difficult at first to train staff, but once you get the rhythm it is smooth.
