Praxedo

Ease of use and ever more available teams

Commentaires : Thanks to Praxedo, we manage our projects from planning to invoicing, which saves a lot of time for our teams whether in the field or in the office.

Avantages :

+ a multi-device plateforme + setting up very simplified + using the different services that are always available + a highly customizable system to be closest to the reality on the ground

Inconvénients :

The implementation of exports can sometimes seem long, but once the handling is done, it is not so difficult. Nevertheless the Praxedo teams are always available to guide us and it is really appreciable. All structures of this size do not have the same reactivity.

Efficient and Reliable

Commentaires : Working in a profession (retail services) which is not a typical praxedo client profession, such as classical service technicians, we were very busy and occupied in finding field service cloud solutions. Many of what we found were very expensive and needed professional consulting assistance to be inplemented within our systems. Praxedo does not need further Software than your own computer browser and a normal Android or IOS device. You pay monthly per field service account, which is changeable within your service workers. So if one of your field service workers for instance is absent or ill you can simply switch his account to another which gives you all in all more flexability in use. Being forced to use paper in the past, we now have full realtime control of what happens outside of our office and thus our reaction time decreased greatly.

Avantages :

- Pay per field service account - No further Computer Software needed - Compatible with every Android or IOS Device - Straight and helpfull support -

Inconvénients :

- there is a bit more work neccesary in improving the map module and making it more intuitive.

Easy to use, to change/add individiual features

Avantages :

Design could be easily changed to our own requirements, users could be added, restrictions and rights sets quickly.

Inconvénients :

Could be a little bit more stable, although availabilty improved. Feedback customer service could be faster.

Flexible Power

Commentaires : Modern planification and report tool.
Increased treatment capacity

Avantages :

Instantaneous acces of interventions reports. Natives notifications on technician PDA's. Easy optimization of the planning due to pre-planning and cartography. Powerful web services API to interfacing PRAXEDO to SAGE CRM and Business Management. Self made personalized reports. Personalized supply support and global activity reports.

Inconvénients :

Non-attendance of : reccurence billing, automatic advanced statistics personalisation of scripts based on the customer

Praxedo allows us to optimize our interventions and communicate in real time with our customers

Avantages :

Its efficiency and ease of use, whatever the user profile (technicians, managers, customers), the first use is fast and intuitive. The other very important point for us is the gain in time that has allowed us to improve our profitability.

Inconvénients :

The multitude of possibilities and configuration can seem unpleasing at first. But after a little practice, we appreciate it.