Pulseway

Pulseway

par MMSOFT Design

Qui utilise Pulseway ?

Les départements informatiques, les consultants informatiques, les administrateurs système, les prestataires d'infogérance.

Description de Pulseway

Surveillez, gérez et contrôlez vos systèmes et applications informatiques en temps réel à l'aide de n'importe quel smartphone, tablette ou ordinateur de bureau. Pulseway a fait pour l'administration du système ce que les smartphones ont fait pour l'e-mail - vous recevez une notification, vous voyez un problème et vous le triez en quelques secondes. La surveillance n'est plus un drame : vous surveillez et répondez instantanément aux problèmes de serveur dès qu'ils surviennent. C'est comme avoir un NOC dans sa poche.

Informations sur Pulseway

MMSOFT Design

http://www.pulseway.com

Fondé en 2011

Prix de Pulseway

Pulseway est disponible en version gratuite et propose un essai gratuit. La version payante de Pulseway est disponible à partir de 40,00 $US/mois.

À partir de

40,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Pulseway - Fonctionnalités

Logiciels DCIM
Accélération en fonction du comportement
Conformité Sarbanes-Oxley
Découverte automatique d'appareils
Gestion JCL
Gestion de l'alimentation
Importation/exportation de données
Multiplateforme
Piste d'audit
Prise en charge de plusieurs utilisateurs
Système de références croisées
Tests de diagnostic
Accès mobile
Alertes en temps réel
Gestion de remédiation
Gestion des correctifs
Gestion des ressources informatiques
Gestion du déploiement
Monitoring réseau
Pour logiciels d'infogérance
Diagnostic réseau
Gestion des ressources réseau
Gestionnaire de base
Rapports de trafic web
Suivi de l'utilisation d'Internet
Suivi de la bande passante
Suivi des SLA
Suivi des serveurs
Surveillance des adresses IP
Surveillance du temps de fonctionnement
Tableau de bord
Accès à distance
Assistance téléphonique
CRM
Facturation
Gestion de projets
Gestion des correctifs
Gestion des problèmes
Messagerie instantanée
Planification
Sauvegarde et récupération
Tableau de bord
Analyse des causes profondes
Contrôle des performances
Diagnostics des transactions complètes
Gestion des ressources
Gestionnaire de base
Outils de diagnostic
Performances des serveurs
Suivi des transactions individuelles
Analyse de machines vituelles
Gestion des correctifs
Gestion des informations d'identification
Journaux des événements
Planification
Suivi des e-mails
Suivi des serveurs
Surveillance des processeurs
Gestion de la configuration
Gestion de la maintenance
Gestion des achats
Gestion des audits
Gestion des contrats/licences
Gestion des demandes
Gestion des fournisseurs
Gestion des stocks
Suivi de la conformité
Suivi des coûts
Accès et contrôle à distance
Audit des problèmes
Contrôles/Permissions d'accès
Gestion de la conformité
Gestion des capacités
Gestion des correctifs
Gestion des licences
Gestion des stocks
Planification de la maintenance
Alertes/Notifications
Journaux des événements
Mesure des performances
Planification de la maintenance
Rapports de disponibilité
Surveillance FTP
Surveillance des serveurs de messagerie
Surveillance des transactions
Surveillance en temps réel
Tests de disponibilité
Chat en temps réel
Enquêtes et feedback
Enregistrement de session
Outils de diagnostic
Partage d'écran
Partage des fichiers
Transfert de session

Avis sur Pulseway

Afficher 5 avis sur 145

Note globale
4,7/5
Facilité d'utilisation
4,7/5
Service client
4,8/5
Fonctionnalités
4,5/5
Rapport qualité-prix
4,7/5
Corey J.
IT Administrator
Meubles, 201-500 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 30/05/2019

"Low Cost RMM with Great Value"

Commentaires: We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.

Avantages: Cost
Ability to Deploy from local servers
Remote Powershell/Command Prompt is a life saver
The scheduled execution of Powershell/Batch Scripts
Easily control windows updates

Inconvénients: No remote access for Mac OS
The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.

  • Provenance de l'utilisateur 
  • Publié le 30/05/2019
Paul L.
President
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    4/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 22/05/2019

"Premium RMM at Great Cost"

Commentaires: Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.

Avantages: This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.

Inconvénients: Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.

  • Provenance de l'utilisateur 
  • Publié le 22/05/2019
Rex S.
Business Owner
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Publié le 06/03/2019

"A Low Cost Option with Everything!"

Commentaires: For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.

Avantages: It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.

Inconvénients: Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.

  • Provenance de l'utilisateur 
  • Publié le 06/03/2019
Sean R.
Lead Tech
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 30/05/2019

"Amazing Product"

Commentaires: Very Positive, Between Tech Supports Fast respond time, and Sales Rep checking in and letting me know personally of new features

Avantages: Very Fast and Reliable Product. this product and made it 100 times easier to monitor and responded to failures within minutes rather than the end user calling hours after a problem has arrived. This product is has endless features and endless customization for automation.

Inconvénients: 1 update to fix Web viewing of server backups took a long time to fix ( this is now working and flawless), and does not support Legacy OS (Server 2008, Server 2003) but it is a good thing to move forward.

  • Provenance de l'utilisateur 
  • Publié le 30/05/2019
Eric W.
Self employed systems and network administrator
Services et technologies de l'information, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 25/05/2019

"I did it the Pulseway"

Commentaires: My clients have a good overview of their inventory. Updating windows is effortless.

Avantages: easy to use and to deploy. Good reporting functionality. Patching and monitoring is super!

Inconvénients: The PSA functionality is too much. It would be easier to select which modules you actually need. The remote desktop feature is very limited in comparison to Teamviewer. It would be nice to have a dutch translation.

  • Provenance de l'utilisateur 
  • Publié le 25/05/2019