Bookafy

Couldn't be Happier!

Commentaires : We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day. Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc. Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service!

Avantages :

***SMS reminders to customers is amazing. ***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar. ***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google. ***Payments- we keep meaning to get set up with their payment processor... but we have been using their system to simply record the transaction (one field to enter $ amount) and it has been really handy to track sales right inside the calendar app. ***I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info. ***Reviews... this is big for us. We don't get it right everytime... before we were using Genbook and we did get reviews but we didn't know who the customer was or who the staff member was, so we weren't able to correct or praise as needed. If we would get an upset customer, we had to guess who to deal with. That was useless. Bookafy tells us who the customer is and who the staff member is so we can high five our staff or correct them as needed. Now, if we get a bad review we hop on it, solve the problem and customers are very happy. Syncing to my email CRM is awesome! I send out monthly emails, and I dont have to worry about syncing my customer list. Its done automatically. Yippie!

Great for scheduling with lots of integrations

Commentaires : I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.

Avantages :

Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)

Inconvénients :

The 'back end' is not very intuitive, esp. when trying to find a particular setting

Good appointment scheduling solution

Avantages :

As a frequent user, I find the interface very useful for making appointments and managing availability in a very easy way. I also like its automatic reminders and it has integrations with popular calendar apps. In my view, it is a solid choice for companies looking to improve their appointment scheduling process.

Inconvénients :

The reporting and analytics features could be more advanced.

The Best Online Scheduling App I've Used!

Commentaires : I have lots of meetings between coaching clients and organizational partners, having Bookafy has relieved me of the stress of trying to get meetings booked. I just send my links and appointments happen.
Bookafy stands out because of the great features and functionality, and because the customer service is the best I've witnessed. Very responsive and quick to offer help with anything that needs resolution.

Avantages :

I love the flexibility in creating appointment types, customizing availability and start times for meetings. Bookafy is easy to use and looks great on mobile.

Inconvénients :

There is nothing that I don't like about this software.

Like undiscovered treasure

Avantages :

simplicity, user interface and price plans ofcourse.

Inconvénients :

Mobile app should be developed with much more features ı think. For example at least we should choose option of apperance our calendar with different options like weekly, mountly or daily. It is ok for desktop but there is no any option in mobile version.