Bookafy

par Bookafy Scheduling

Qui utilise Bookafy ?

Entreprises basées sur la prise de rendez-vous, notamment les organisations de vente, l'éducation, le counseling, les églises, le bien-être (massage, chiropractie, etc.), les services à domicile (nettoyage de moquette, de vitres, etc.), les spas et salons.

Description de Bookafy

Bookafy possède l'un des ensembles de fonctionnalités les plus robustes du marché... La différence majeure est le design, une belle page de réservation et/ou une intégration transparente de votre site web (l'installation peut être faite gratuitement sur demande !). Si vous avez le sens du design et que vous voulez un logiciel qui corresponde bien à votre marque... Essayez Bookafy ! La solution offre la synchronisation bidirectionnelle avec Google, Ical, Outlook, Office 365 et Outlook Exchange, une API ouverte, des paiements, des classes, des utilisateurs illimités, des types de rendez-vous illimités, etc.

Informations sur Bookafy

Bookafy Scheduling

http://www.bookafy.com

Fondé en 2015

Prix de Bookafy

Bookafy est disponible en version gratuite et propose un essai gratuit. La version payante de Bookafy est disponible à partir de 7,00 $US/mois.

Vidéo de Bookafy
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À partir de

7,00 $US/mois

Version gratuite

Oui

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

Bookafy - Fonctionnalités

  • Accès mobile
  • Base de données de clients
  • Emplacements multiples
  • Gestion des réservations de chambres
  • Paiements en ligne
  • Planification automatisée
  • Planification des groupes
  • Rappels de rendez-vous
  • Rendez-vous récurrents
  • Réservation en ligne
  • Synchronisation du calendrier

Logiciels d'agenda : afficher la liste complète

  • Alertes/Notifications
  • Emplacements multiples
  • Gestion des réservations de chambres
  • Planification automatisée
  • Planification des cours
  • Planification des groupes
  • Planification des installations
  • Planification des rendez-vous
  • Planification des ressources
  • Planification du personnel
  • Planification en temps réel

Logiciels de planning : afficher la liste complète

Bookafy - Logiciels similaires

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Avis sur Bookafy

Afficher 5 avis sur 130

Note globale
4,7/5
Facilité d'utilisation
4,5/5
Service client
4,6/5
Fonctionnalités
4,4/5
Rapport qualité-prix
4,6/5
Sarah D.
Owner
Machines, 2-10 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    Sans note
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    Sans note
  • Source de l'avis 
  • Source : GetApp
  • Publié le 23/09/2015

"Couldn't be Happier!"

Commentaires: We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day. Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc. Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service!

Avantages: ***SMS reminders to customers is amazing.
***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar.
***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google.
***Payments- we keep meaning to get set up with their payment processor... but we have been using their system to simply record the transaction (one field to enter $ amount) and it has been really handy to track sales right inside the calendar app.
***I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info.
***Reviews... this is big for us. We don't get it right everytime... before we were using Genbook and we did get reviews but we didn't know who the customer was or who the staff member was, so we weren't able to correct or praise as needed. If we would get an upset customer, we had to guess who to deal with. That was useless. Bookafy tells us who the customer is and who the staff member is so we can high five our staff or correct them as needed. Now, if we get a bad review we hop on it, solve the problem and customers are very happy.
Syncing to my email CRM is awesome! I send out monthly emails, and I dont have to worry about syncing my customer list. Its done automatically. Yippie!

  • Source de l'avis 
  • Source : GetApp
  • Publié le 23/09/2015
Jeremy F.
Owner
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 02/08/2019

"Great for scheduling with lots of integrations"

Commentaires: I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.

Avantages: Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)

Inconvénients: The 'back end' is not very intuitive, esp. when trying to find a particular setting

  • Source de l'avis 
  • Publié le 02/08/2019
Bhavesh N.
Founder/Creative Director
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    2/5
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    4/10
  • Source de l'avis 
  • Publié le 06/08/2018

"Lots of Great Features but Most Miss the Mark"

Commentaires: This tool has tons of features but most of them leave a lot of room for improvement.

Avantages: - Allows me to schedule meeting types and share the link so that people can schedule appointments with me.
- Integrates with my google calendar and syncs *both ways* so that meetings set in bookafy are captured in my google calendar, and vice versa.
- Allows me to accept payments through Stripe (but as of this writing, not Paypal).
- Allows me program in some parameters such as where the meeting will be held (or include a clickable link to a web-conferencing link), questions I would like the other side to answer, and send reminders.
- Intergrates with Zoom and a couple of other web meeting platforms.
- Allows you to have a partially branded (with colors and logo) "schedule with me" page which you can integrate in your website.

Inconvénients: - Misses the mark in full, elegant and flawless execution of most features.
- The integration with google calendar took a couple of weeks to get going. It was working but not fully. Once we got it going, it was working very well.
- Stripe payments worked well but there were no other methods to accept payments at the time of this writing.
- The setting of the meeting parameters felt clunky and unnatural.
- The integration with Zoom requires a paid plan with Zoom.
- The "schedule with me" page has a set design that I felt was ok but not that great. It's probably just a personal design preference, however.
- On the plan I had, their own link was a part of the emails sent to my clients.

Réponse de l'éditeur

envoyé par Bookafy Scheduling le 15/11/2018

Hey there Bhavesh, thank you for the honest review... we have made a ton of improvements over the last few months... would you be up for giving it another try? All of the "cons' you have mentioned, we have updated and improved significantly. Would love to hear your feedback on the changes! :)

  • Source de l'avis 
  • Publié le 06/08/2018
Devin S.
Financial Coach
Services financiers, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 04/10/2019

"The Best Online Scheduling App I've Used!"

Commentaires: I have lots of meetings between coaching clients and organizational partners, having Bookafy has relieved me of the stress of trying to get meetings booked. I just send my links and appointments happen.
Bookafy stands out because of the great features and functionality, and because the customer service is the best I've witnessed. Very responsive and quick to offer help with anything that needs resolution.

Avantages: I love the flexibility in creating appointment types, customizing availability and start times for meetings. Bookafy is easy to use and looks great on mobile.

Inconvénients: There is nothing that I don't like about this software.

  • Source de l'avis 
  • Publié le 04/10/2019
Brady P.
COO
Internet, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Source : GetApp
  • Publié le 26/02/2019

"Book like kabam!"

Commentaires: I hate the back and forth to set up appointments, it drives me nuts. Once back and forth is fine but the constant how about this, what about that, etc was too much. I tried several 'free' apps and in the end, Bookafy was the one that was the best to interact with clients with the least issues.

Avantages: It's comprehensive and had all the integrations I was looking for.
It does the booking process so simply and for mobile it beat my last option out hands down.

Inconvénients: The user interface can be confusing. I love the app, it does everything I want it for perfectly, but I am often lost on the UX. I find the navigation confusing. The calendar tab is confusing. Ultimately, the booking part is awesome, the back end is not.

  • Source de l'avis 
  • Source : GetApp
  • Publié le 26/02/2019