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Description de Bookafy

Bookafy possède l'un des ensembles de fonctionnalités les plus robustes du marché... La différence majeure est le design, une belle page de réservation et/ou une intégration transparente de votre site web (l'installation peut être faite gratuitement sur demande !). Si vous avez le sens du design et que vous voulez un logiciel qui corresponde bien à votre marque... Essayez Bookafy ! La solution offre la synchronisation bidirectionnelle avec Google, Ical, Outlook, Office 365 et Outlook Exchange, une API ouverte, des paiements, des classes, des utilisateurs illimités, des types de rendez-vous illimités, etc.

Qui utilise Bookafy ?

Entreprises basées sur la prise de rendez-vous, notamment les organisations de vente, l'éducation, le counseling, les églises, le bien-être (massage, chiropractie, etc.), les services à domicile (nettoyage de moquette, de vitres, etc.), les spas et salons.

Bookafy Logiciel - 1
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Bookafy ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Bookafy

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4,3 (5 927)
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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Bookafy

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,5
Service client
4,6
Fonctionnalités
4,4
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
79%
4
15%
3
5%
2
1%
1
1%
Sarah
Sarah
Owner
Utilisateur LinkedIn vérifié
Machines, 2–10 employés
Temps d'utilisation du logiciel : Essai gratuit
Source de l'avis
Source : GetApp

Couldn't be Happier!

5,0 il y a 9 ans

Commentaires : We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day. Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc. Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service!

Avantages :

***SMS reminders to customers is amazing. ***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar. ***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google. ***Payments- we keep meaning to get set up with their payment processor... but we have been using their system to simply record the transaction (one field to enter $ amount) and it has been really handy to track sales right inside the calendar app. ***I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info. ***Reviews... this is big for us. We don't get it right everytime... before we were using Genbook and we did get reviews but we didn't know who the customer was or who the staff member was, so we weren't able to correct or praise as needed. If we would get an upset customer, we had to guess who to deal with. That was useless. Bookafy tells us who the customer is and who the staff member is so we can high five our staff or correct them as needed. Now, if we get a bad review we hop on it, solve the problem and customers are very happy. Syncing to my email CRM is awesome! I send out monthly emails, and I dont have to worry about syncing my customer list. Its done automatically. Yippie!

Jeremy
Owner (É.-U.)
Formation professionnelle et coaching, Auto-entrepreneur
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great for scheduling with lots of integrations

5,0 il y a 5 ans

Commentaires : I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.

Avantages :

Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)

Inconvénients :

The 'back end' is not very intuitive, esp. when trying to find a particular setting

Bhavesh
Bhavesh
Founder/Creative Director (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Lots of Great Features but Most Miss the Mark

3,0 il y a 6 ans

Commentaires : This tool has tons of features but most of them leave a lot of room for improvement.

Avantages :

- Allows me to schedule meeting types and share the link so that people can schedule appointments with me. - Integrates with my google calendar and syncs *both ways* so that meetings set in bookafy are captured in my google calendar, and vice versa. - Allows me to accept payments through Stripe (but as of this writing, not Paypal). - Allows me program in some parameters such as where the meeting will be held (or include a clickable link to a web-conferencing link), questions I would like the other side to answer, and send reminders. - Intergrates with Zoom and a couple of other web meeting platforms. - Allows you to have a partially branded (with colors and logo) "schedule with me" page which you can integrate in your website.

Inconvénients :

- Misses the mark in full, elegant and flawless execution of most features. - The integration with google calendar took a couple of weeks to get going. It was working but not fully. Once we got it going, it was working very well. - Stripe payments worked well but there were no other methods to accept payments at the time of this writing. - The setting of the meeting parameters felt clunky and unnatural. - The integration with Zoom requires a paid plan with Zoom. - The "schedule with me" page has a set design that I felt was ok but not that great. It's probably just a personal design preference, however. - On the plan I had, their own link was a part of the emails sent to my clients.

Réponse de l'équipe de Bookafy Scheduling

il y a 6 ans

Hey there Bhavesh, thank you for the honest review... we have made a ton of improvements over the last few months... would you be up for giving it another try? All of the "cons' you have mentioned, we have updated and improved significantly. Would love to hear your feedback on the changes! :)

Devin
Financial Coach (É.-U.)
Services financiers, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

The Best Online Scheduling App I've Used!

5,0 il y a 5 ans

Commentaires : I have lots of meetings between coaching clients and organizational partners, having Bookafy has relieved me of the stress of trying to get meetings booked. I just send my links and appointments happen.
Bookafy stands out because of the great features and functionality, and because the customer service is the best I've witnessed. Very responsive and quick to offer help with anything that needs resolution.

Avantages :

I love the flexibility in creating appointment types, customizing availability and start times for meetings. Bookafy is easy to use and looks great on mobile.

Inconvénients :

There is nothing that I don't like about this software.

Deniz
Info Marketing Coach (Turquie)
Services d'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Like undiscovered treasure

5,0 il y a 2 ans

Avantages :

simplicity, user interface and price plans ofcourse.

Inconvénients :

Mobile app should be developed with much more features ı think. For example at least we should choose option of apperance our calendar with different options like weekly, mountly or daily. It is ok for desktop but there is no any option in mobile version.