ClubWorx

ClubWorx

par ClubWorx

Qui utilise ClubWorx ?

Clubworx est conçu pour les propriétaires d'entreprises qui souhaitent rationaliser leurs opérations, développer leur activité et arrêter de payer pour des fonctionnalités qu'ils n'utilisent pas.

Description de ClubWorx

Développez-vous plus rapidement avec ce logiciel de gestion d'affaire facile à utiliser. Avec Clubworx, faire s'inscrire de nouveaux membres et valoriser les membres actuels est facile. Gérez les réservations, le suivi de la fréquentation, la facturation automatisée, les points de vente, ainsi que les décharges de responsabilité et les contrats sans papier. Tout ce dont vous avez besoin. Essayez Clubworx avec une version d'évaluation gratuite ou réservez une démo. Obtenez votre version d'essai gratuite de 15 jours et laissez l'équipe de l'éditeur vous apprendre les ficelles. Réduction : activez votre licence dans les sept premiers jours et obtenez 50 % de réduction sur votre premier mois.

Informations sur ClubWorx

ClubWorx

http://www.clubworx.com

Fondé en 2014

Prix de ClubWorx

ClubWorx n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de ClubWorx est disponible à partir de 59,00 $US/mois.

À partir de

59,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Formation

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

Support en horaire de bureau

En ligne

ClubWorx - Fonctionnalités

Logiciels de gestion de club
Accès mobile
Booking en ligne
Facturation
Gestion d'équipe
Gestion de site web
Gestion des abonnements
Gestion des stocks
Gestion des visiteurs
Gestion des événements
Gestion du marketing
Point de vente (PDV)
Portail des membres
Suivi des présences
Traitement des paiements
Base de données des adhérents
Gestion de site web
Gestion des applications
Gestion des comités
Gestion des cotisations
Gestion des événements
Portail des membres
Renouvellement d'abonnements
Répertoire de membres
Traitement des paiements
Types de membres
e-mail marketing
Emprunt et restitution en libre-service
Facturation
Gestion des abonnements
Gestion des classes et horaires
Gestion des contrats
Gestion des employés
Gestion des stocks
Gestion des événements
Gestion du marketing
Réservation en ligne
Suivi des présences
Traitement des paiements
Gestion des stocks
Gestion du personnel
Paiements en ligne
Planification des installations
Classement de ceintures
Communication avec les membres
Facturation
Gestion des classes et horaires
Gestion des présences
Gestion des étudiants
Gestion des événements
Inscription en ligne
Point de vente (PDV)

Avis sur ClubWorx

Afficher 5 avis sur 48

Note globale
4,7/5
Facilité d'utilisation
4,6/5
Service client
4,9/5
Fonctionnalités
4,2/5
Rapport qualité-prix
4,7/5
Jim A.
Owner / Host
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 22/05/2019

"We are Happier with Clubworx than our previous software"

Commentaires: We have been happy with the software and responsiveness of customer support. I can and would recommend this to other facilities and owners.

Avantages: Client scheduling thru the member portal has been seamless. ClubWorx have been very responsive to our requests and issues. It has given us more flexibility with scheduling, variability on individual days of the week, scaling our small and large group sessions. Keeping our members accountable has been improved with attendance reports and session tracking.
The 4 week billing cycle has helped increase our annual income verses monthly billing
One of the biggest improvements has been the number of touch points we can create with our clients thru the built in texting and email capabilities as well as the automation of those features.

Inconvénients: It was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software

Réponse de l'éditeur

envoyé par ClubWorx le 23/05/2019

Jim,

Thank you for taking the time to leave this review. We're really happy to hear that Clubworx has had such a positive impact on your business.

We are constantly working to improve everything we do and we appreciate your honest feedback.

We're looking forward to supporting you!

Ian.

  • Provenance de l'utilisateur 
  • Publié le 22/05/2019
Nicola P.
Partner
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 13/09/2019

"Always improving and listening to feedback"

Commentaires: Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well. They listen to, and, most importantly, act on feedback and feature requests from business that use the software. It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired about a few times. Gives you faith in the theory that if there's enough need for a feature and enough people speak up about the need, that there's a high chance that it'll happen one day. Since switching to ClubWorx we have slowly been able to reduce the number of additional systems we use which is making life easier all the time for us and our staff. To be able to have most things "under one roof" is hugely beneficial to us. From a practical point of view and also from a financial one too. Whenever I've put in a support request I've had a prompt, polite and helpful response. I don't feel that we've ever been fobbed off or lied to, and certainly not made to feel like we've asked silly questions.

Avantages: That since we started using it in early 2017 the features have only improved upon and new features added. We've also been able to set a lot of it up to suit our specific needs, rather than working with something and making do.

Inconvénients: If I'm having to do some work on my mobile phone it's not the most user friendly experience!

Réponse de l'éditeur

envoyé par ClubWorx le 22/09/2019

Hi Nicola,

Thank you so much for taking the time to review Clubworx. We really appreciate your ongoing support and are glad that we have been able to assist your business. As always, we look forward to hearing your ongoing feedback for years to come!

Have a fantastic day,
Team Clubworx

  • Provenance de l'utilisateur 
  • Publié le 13/09/2019
Tameika H.
Program Manager
Hôtellerie, 1 001-5 000 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    2/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    3/10
  • Provenance de l'utilisateur 
  • Publié le 15/08/2018

"Clubworx"

Commentaires: I love their executive, if not for him and his awesome customer service, I'm not sure I could muddle through this.

Avantages: What I like most is I have their executive who is always there when I need him to assist with any questions or issues that may come up. He's always on email and will help me at the drop of a hat.

Inconvénients: The software from and Admin and End User stand-point is difficult to use. Reports are not easily created for the admin and booking classes are not easy either. There are features that I'd like to see added, image on the member profile, a check-in system that works, but all in all it is fair.

Réponse de l'éditeur

envoyé par ClubWorx le 17/08/2018

Hi Tameika, thank you for taking the time to write this review of Clubworx. I am sorry your experience has been less than amazing. We have sent you an email addressing each of the challenges you mentioned and look forward to working with you to improve your experience. We value and appreciate your honest feedback.

  • Provenance de l'utilisateur 
  • Publié le 15/08/2018
Stephanie S.
General Manager and CFO
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 14/08/2018

"Flexibility ideal for a Flexible Personal Training Studio"

Commentaires: customer service are very receptive and patient, they don't hound you like other software companies but are there when you need them to be. The software is completely cloud-based which I love because I can look from my phone or home pc to make sure things are going well or respond to emails and phone calls. Their email system has cut a lot of my time in half and their texting system is very professional. Overall I am looking forward to keeping this software for a long time and am very glad to have found it, it is enough for my needs and simple enough for my employees to understand. Thank you Ian and the entire Clubworx team!

Avantages: I have been searching YEARS for a software that would work with my studio, the main issue in the past I had was lack of flexibility, I don't require my clients to schedule but I do restrict the amount of times they can train within a month. Finding a software that my trainers could understand, had a kiosk mode and allowed for "drop ins" was near impossible until clubworx.

Inconvénients: Clubworx is a newer software and there have been some workarounds regarding a few things, to me because we run such a unique system I understand that it is not tailor made for us. I think the biggest thing for me is how payments are run, instead of being run instantly they are batch run at the end of day so I do not know if a card is declined until the following morning. I wish there was an automatic transaction that could be done for their memberships and not just through the POS system. Aside from that most of the questions and edits I have had have been addressed or are being addressed and the amount of time it has saved me in regards to paperwork (I've gone almost completely to electronic waivers thanks to clubworx) and client retention with their check in system I am willing to overlook the payment style.

Réponse de l'éditeur

envoyé par ClubWorx le 20/08/2018

HI Stephanie,

Thanks for your feedback your experience with Clubworx. It's great to hear what is working for you and your business! We take your comments about payments. Excitingly, we do plan to offer instant payments in the future so we'll keep you posted :)

Be sure to keep sending through any feedback as this helps us understand exactly what you need in a system.

Kind regards,

The Clubworx Team.

  • Provenance de l'utilisateur 
  • Publié le 14/08/2018
Lynell R.
Managing Member/Owner
Sports, 2-10 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 15/01/2019

"Been searching for years...ClubWorx is "The One""

Commentaires: Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be able to discover and use many of the amazing features that the ClubWorx program offers. He has even gone so far as to communicate with our I.T. professional so that they have worked together to make things more streamlined for us! We feel very honored and blessed to have found such a great organization and individual reps.

Avantages: We have owned several martial arts schools over the last 15 years. We have been researching gym management systems for the past 8 years or so. We even pulled the trigger and tried one a few years ago and it was SO clunky and inefficient, that after just 1 month we were actually able to get ourselves out of a 12-month contract because they just weren't providing what they promised. ClubWorx offers EVERY feature we were looking for, and our ClubWorx representative has gone above and beyond helping us get everything programmed and set-up properly. The software is fantastic and the customer service is second-to-none. Everything is going as planned and promised and we couldn't be happier!

Inconvénients: We use QuickBooks to keep track of our bookkeeping. Although there is a way to get ClubWorx to communicate with QuickBooks, it takes a bit of doing. Patience, Grasshopper....

Réponse de l'éditeur

envoyé par ClubWorx le 15/01/2019

Hi Lynell,

Thank you for the kinds words, it has been a pleasure working with you. We are happy to hear that Clubworx is helping your business and that you are having a fantastic experience with our customer support team. We are looking forward to working with you into the future. To your success!

Clubworx Team

  • Provenance de l'utilisateur 
  • Publié le 15/01/2019