15 ans à aider les entreprises françaises
à choisir le meilleur logiciel

Description de ChargeOver

Automatisez vos processus répétitifs de facturation manuelle. Offrant toujours plus d’options, l’application web d’inscription, de facturation récurrente et de paiement de l’éditeur est destinée aux entreprises qui cherchent à gagner du temps et à être payées plus rapidement. Avec ChargeOver, vous pouvez effectuer des frais ponctuels ou une facturation récurrente. Intégrez ChargeOver à votre logiciel de comptabilité (intégration complète avec QuickBooks et Xero) ou utilisez l’API (Application Programming Interface) de l’éditeur pour mettre en œuvre ChargeOver directement dans votre propre application. Basée à Minneapolis (Minnesota), l’équipe de l’éditeur se tient à votre disposition à chaque étape du processus.

Qui utilise ChargeOver ?

ChargeOver convient principalement aux entreprises qui ont un modèle de facturation récurrente ou un modèle de revenus basés sur les abonnements. L'éditeur travaille également en direct avec des comptables qui servent des entreprises ayant une facturation récurrente.

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Avis sur ChargeOver

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,6
Service client
4,8
Fonctionnalités
4,4
Rapport qualité-prix
4,8

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
75%
4
22%
3
3%
Jehan
Jehan
Founder & CEO
Utilisateur LinkedIn vérifié
Externalisation/délocalisation, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : GetApp

By far our best recurring billing option & amazing customer support

5,0 il y a 9 ans

Commentaires : My experience with ChargeOver and their customer support team has been a very surprising in a great way. I have looked at many billing solutions over the years and none of them did exactly what I needed them to do when it comes to recurring billing. They required their own processors, or charged % of revenue which is ridiculous especially if you are generating significant revenue every month. What sold me initially was that I could use my own gateway and preferred merchant pricing I had already established. I could also do automated recurring ACH's which was was also huge. The biggest seller and the biggest of all is the integration into Quickbooks desktop which a lot of others I tried but did not integrate correctly and wasted a ton of time reverting back. Finally the price for the service was extremely reasonable as well. After we signed up there was some initial setup tasks that took about a week to work through but that was because we needed some customization that they took care of extremely fast and had us up and running. Using the desktop Quickbooks there were some minor issues here and there to start out with but over time they got addressed and the product today is much more useful. What saves us the most amount of time is the automated processing and if cards don't go through the system will generate the emails for you and send links so the client can directly process. When you have 100's of clients this saves a significant amount of time. Also this week we just switched from Quickbooks desktop to Quickbooks online. I was a little apprehensive about switching but am happy to say it only took us under 4 hours to do the switch and fix any minor sync issues. I was expecting a week or two but half a day was it. The last thing I will say is the response time for any issues and follow up of the team there has been amazing. They are very reachable and get done what you need when you need it.

Avantages :

1) Features 2) Price 3) Customization 4) Responsiveness of Customer Support 5) Ease of Use 6) Amazing ROI 7) Integration to QB, QBOnline and Xero

Inconvénients :

1) Initial setup takes a few days if you need customizations 2) Advanced reporting is not there yet but heard in the works 3) If using the desktop version sometimes the sync doesn't work due to QB desktop locking the records so need to be careful to close and restart QB (Could just have been our workstation too). Now that we are on QB Online there is no issue

Adrianne
Adrianne
CEO (É.-U.)
Utilisateur LinkedIn vérifié
E-learning, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Top Notch Software with Customer Service to Match

5,0 il y a 3 ans

Commentaires : Customer service is the clear star here. I met with the team to talk about our needs and they showed me how Charge Over could help. As I was setting it up for my team, I also had questions which they were super quick to answer via the Live Chat feature. My team is excited to have such a robust invoicing software at their fingertips.

Avantages :

The user experience is seamless. We work with families who have various struggles with dyslexia, adhd, etc. User experience is everything to us. We want payment processing to be easy to navigate and take care of. Charge Over checks all the boxes. On the backend, I love the metrics I have and flexibility in using the invoicing. I've tried many other payment processors and always had to create a work around. Charge Over has exactly what I need and then some. I love that I can charge a surcharge for credit card fees and run eCheck payments as well.

Inconvénients :

The only thing I'd say missing was video tutorials to show new users how to navigate and when to reach out and ask for help for customized options (which they do to my surprise and delight).

Jake
ERP Consultant (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

So far this has been a great service!

3,0 il y a 7 ans

Commentaires : Chargeover has worked great for us. We are a SAAS and using it for our AR. We are able to create both nonrecurring and recurring subscriptions and services and save them as templates. Love the services and for the money we get a lot.

Avantages :

Easy to use! Able to create recurring and nonrecurring billing which works great for our business model.

Inconvénients :

We found creating a connection to the API a bit more difficult than we anticipated.

Andrew
Andrew
Chief Dorkestrator (R.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Perfect Solution to Avoid Accounts Receivable

5,0 il y a 6 ans

Commentaires : I don't have to have an employee dedicated to accounts receivable anymore. Customers can self serve and we don't have to remember to bill them individually. It is all automated

Avantages :

Automated email reminders and the ability for customers to change their own billing information is very helpful.

Inconvénients :

Poor mobile accessibility can be a deal breaker for most. It is very bad. I believe they are working on it and their customer support is incredible, but I spoke to them about it about 6 months ago and it's still bad.

Réponse de l'équipe de ChargeOver

il y a 6 ans

Thank you Andrew!

Utilisateur vérifié
Utilisateur LinkedIn vérifié
, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Huge relief to FINALLY fine automatic recurring billing that works

5,0 il y a 6 ans

Commentaires : Saves us a huge amount of time chasing clients for payment and reduces non-payment or delinquent payment.

Avantages :

Really easy to use and navigate between customers, screens, subscriptions, payment methods. Integration with QBO is key for us, and works pretty well, though not perfectly. Some advanced functionality - for example around sales taxes and discounts for ACH payment - are really helpful. Most of all, I like that it WORKS without bugs (I was burned by previous software), and can be used for recurring payments, recurring invoices and reminders for folks that pay manually online or by check, and supports things like discounts, pro-rated charges, and invoices that contain both an installment payment (scheduled to run for a set number of installments) and a regular recurring subscription (that goes on in perpetuity).

Inconvénients :

Integration with QBO doesn't always work perfectly - particularly for sales tax, and credits back to client accounts.