Smartcare

Qui utilise Smartcare ?

Smartcare vient en aide aux parents, enseignants, directeurs/propriétaires de garderies, centres d'apprentissage préscolaire, programmes parascolaires, centres Montessori, écoles maternelles confessionnelles, etc.

Description de Smartcare

Smartcare est une solution logicielle de gestion de centre de garde d'enfants et de salle de classe facile à utiliser qui a changé la façon dont les propriétaires de garderies, les directeurs, les enseignants et les parents communiquent. Facturation facile et traitement des paiements : gestion des absences, tenue des dossiers et suivi des familles de prospects. Ce logiciel convivial effectue vos tâches fastidieuses pour vous permettre de vous centrer sur ceux qui comptent vraiment : les enfants. Smartcare est utilisé par des centres accueillant 20 enfants et plus, des centres multisites et des agences de services partagés.

Informations sur Smartcare

Smartcare

https://smartcare.com

Fondé en 2014

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Vidéo de Smartcare
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Comparez Smartcare à des logiciels similaires

À partir de

3,00 $US/mois
59,00 $US/mois
125,00 $US/année
23,00 $US/mois

Version gratuite

Version gratuite Non
Version gratuite Non
Version gratuite Non
Version gratuite Non

Essai gratuit

Essai gratuit Non
Essai gratuit Oui
Essai gratuit Non
Essai gratuit Oui

Déploiement et prise en charge de Smartcare

Ressources d'aide

  • Service client/e-mail
  • FAQ/forums
  • Base de connaissances
  • Support téléphonique
  • Chat

Déploiement

  • Cloud, SaaS, web
  • Mac (ordinateur)
  • Windows (ordinateur)
  • Linux (ordinateur)
  • Android (mobile)
  • iPhone (mobile)
  • iPad (mobile)

Formation

  • Formation présentielle
  • En ligne en direct
  • Webinaires
  • Documentation
  • Vidéos

Smartcare - Fonctionnalités

  • API
  • Apprentissage asynchrone
  • Apprentissage collaboratif
  • Apprentissage mixte
  • Apprentissage mobile
  • Apprentissage synchrone
  • Authentification unique
  • Autoapprentissage
  • Bibliothèque de contenu
  • Certification et licences
  • Conformité SCORM
  • Conférences vidéo
  • Création de cours
  • Création de cours intégrée
  • Enquêtes et feedback
  • Entreprises
  • Entreprises de formation en ligne
  • Gamification
  • Gestion de contenu
  • Gestion de l'apprentissage
  • Gestion de l'e-commerce
  • Gestion de la conformité
  • Gestion de la formation
  • Gestion des affectations
  • Gestion des cours
  • Gestion des talents
  • Gestion des utilisateurs
  • Gestion des évaluations
  • Intégrations de tiers
  • Mesure des performances
  • Parcours et suivi d'apprentissage
  • Portail des apprenants
  • Portail des employés
  • Portail libre-service
  • Prise en charge de plusieurs langues
  • Rapports de suivi
  • Rapports et statistiques
  • Rapports personnalisables
  • Relevé de notes
  • Stratégie de marque personnalisable
  • Suivi de la conformité
  • Suivi de la progression
  • Suivi des activités
  • Suivi des certifications
  • Suivi des compétences
  • Suivi des cours
  • Tableau de bord d'activités
  • Tests et évaluations
  • Université/Écoles
  • Évaluation des compétences

Logiciels de LMS (Learning Management System) : afficher la liste complète

  • API
  • Alertes mobiles
  • Alertes/Notifications
  • Autorisations basées sur les rôles
  • Base de données de contacts
  • Base de données de membres
  • Calendrier des événements
  • Comptes clients
  • Emplacements multiples
  • Emprunt et restitution en libre-service
  • Facturation
  • Gestion de la liste de diffusion
  • Gestion des calendriers
  • Gestion des communications
  • Gestion des dossiers
  • Gestion des e-mails
  • Gestion des employés
  • Gestion des factures
  • Gestion des inscriptions
  • Gestion des listes d'attente
  • Gestion des présences
  • Gestion des repas et de la nutrition
  • Gestion des étudiants
  • Inscriptions et intégrations
  • Messagerie instantanée
  • Mises à jour en temps réel
  • Paiements électroniques
  • Planification des cours
  • Portail client
  • Portail libre-service
  • Portail parent
  • Rappels
  • Rapports de synthèse
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Rapports quotidiens
  • Signature électronique
  • Stockage de documents
  • Suivi des activités
  • Suivi des présences
  • Suivi des étapes
  • Support vidéo
  • Surveillance en temps réel
  • Système immunitaire et suivi des allergies
  • Sécurité des données
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements
  • Traitement des paiements ACH

Logiciels pour garderies : afficher la liste complète

Smartcare - Alternatives

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Note moyenne

Facilité d'utilisation 3,7
Service client 4,1
Fonctionnalités 3,4
Rapport qualité-prix 3,7

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Écrivez votre avis !
Stephanie G.
Regional Director
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 10/07/2018

"My experience with SmartCare has improved for the better."

Commentaires: The main benefit that a user would get from this product is all the child and family information in one place and easily accessible. Another amazing feature is the ability to print reports for attendance, billing, and other items.

Avantages: I enjoy the real-time updates within the center, teacher and parent apps. I can also appreciate that there is always someone in customer service with anything that needs to be addressed. Lastly, I enjoy that there are always constant improvements based off of suggestions that actual users have suggested.

Inconvénients: Thankfully, there have been so many improvements since the release of the program that there are not too many cons to mention. The only improvement that I can suggest is the ability to print out individual balance reports for families.

Réponse de l'éditeur

envoyé par Smartcare le 25/07/2018

Stephanie,

Thank you so much for your fantastic feedback!
We are so glad to hear that you have had a wonderful experience with our software and our customer service has been outstanding for you.

We're positively elated to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! Smartcare is happy to be able to deliver our software to your Center and we appreciate your business and we expect to continue to update our software to meet your needs.

Warm Regards,
Collette Hull | chull@smartcare.com
Smartcare - Director of Sales Enablement & Marketing

  • Source de l'avis 
  • Publié le 10/07/2018
Becca D.
Head of School
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    5 /5
  • Probabilité de recommander le produit
    9/10
  • Source de l'avis 
  • Publié le 14/07/2020

"Review"

Commentaires: Smartcare continues to answer and support every aspect of their product. The customer support team is always available and in no rush to move on to the next customer. They will stay on the phone until the problem has a solution or they will find the solution and call us back with the answers we need.

Avantages: Smartcare is a product that continues to be enhanced to serve the needs of the consumer.

Inconvénients: The parent connection lacks the desired functionality that would be used by my teachers.

  • Source de l'avis 
  • Publié le 14/07/2020
Danielle B.
Director
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    3 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    2 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    2/10
  • Source de l'avis 
  • Publié le 22/10/2018

"I liked Childcare Manager better"

Commentaires: In all honesty I am extremely disappointed with Smartcare. If I had not required my parents/staff to adjust to ChildCare Manager then to Smartcare a short time afterwards I would look for something else.

Avantages: - The tablet that the parents and staff use to check-in/out is very modern looking.
- The ladybug allows us the opportunity to screenshot a problem for tech support.
- The layout looks good and is more modern.
- Updates are being made often which increases our ease of functionality.

Inconvénients: - There are a lot of things that we need in the childcare world that ChildCare Manager had that Smartcare is sluggish with. For example, live files vs. archived files. If I want to look back at a past child I have to unarchive them to bring them forward.
- The accounting portion does not allow corrections. I'm concerned that the "credits" we had to add to correct issues will come back to haunt us at tax time.
- Parents cannot see notes that we've added to the accounting so that they know what the charges are for (for example, field trips are not on regular billing. When parents see the charge they don't know what it is for because the "note" doesn't appear to them)
- In ChildCare Manager the reports section gave a brief synopsis of what could be included. Smartcare gives the title of the report alone, it has to be run and downloaded just for us to see that it was not what we needed.
- We still do not have a place to document employee discipline that they cannot see. In CCM we had a page that we could keep track of things, but staff could not see.
- We discovered that if a staff person downloads a Smartcare Kiosk app they can clock themselves in remotely. This we discovered in the testing phase and we had the employees delete the app (hopefully, it will stay deleted).
- The ladybugs are helpful, but not always answered immediately. Additionally, if/when the problem is corrected we are not assigned a ticket # for us to refer back to should we need to follow-up.

Réponse de l'éditeur

envoyé par Smartcare le 06/11/2018

Danielle,
Thank you for your feedback. It is our pleasure to provide you and your staff with our Smartcare Software & Resources!

We have an array of Tutorial Videos and User Guides available to our Smartcare Clients, on our Smartcare Website that can be accessed here:

Tutorial Videos
https://smartcare.com/videos/

User Guides
https://smartcare.com/user-guides/
*Tutorial Videos and User Guides are Password Protected - please use the password provided to you by your Customer Success Manager.

We also host LIVE Webinars you and your staff could attend - or sign up for recorded sessions by checking out our all new Smartcare University at http://offers.smartcare.com/smartcare-university

Finally, should you need additional assistance, please do not hesitate to reach out to our Support Team at support@smartcare.com - or by giving us a call at (844) 762-7837.

Warm Regards,

Collette Hull
Director of Marketing

  • Source de l'avis 
  • Publié le 22/10/2018
Karyn H.
Director
Gestion de l'enseignement, 11-50 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 26/11/2019

"Loved it"

Commentaires: Customer service was great in helping me to understand the set up.

Avantages: Parents can use with ease. The app for their smartphones gives them everything they want to know about their account, child day, erc

Inconvénients: It took a long time to set up all the tuition types and assign each child a tuition plan. It also didn’t have a monthly plan that suited us as we figure tuition weekly and some parents pay monthly. Therefor some months have a 4 week payment and others a 5. To do this I had to go in and switch Timon plans each month.

Réponse de l'éditeur

envoyé par Smartcare le 27/11/2019

Dear Karyn,
Thank you so much for your kind words.

Our Smartcare team is dedicated to making our software and service the best solution for child care centers.

Grateful you have taking the time to share your comments.

Happy holidays!
Marla Leung

  • Source de l'avis 
  • Publié le 26/11/2019
Santiago C.
Chief Development Officer
Gestion de l'enseignement, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    4 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    4 /5
  • Support client
    5 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 13/04/2018

"Smartcare takes Childcare management software to a new level!"

Commentaires: Multiple platforms in One
Easy to use interface
Great support and training staff

Avantages: Smartcare is leading the change in childcare management solutions. Intuitive interface that out of the box solves most of the main needs of childcare operations. Reduce the number of solutions you need by integrating Parent communications, time and attendance, CRM, Payments and Center management.

Inconvénients: Software is a work in progress and there are features that are still under development. Fortunately the team is rolling out improvements and new features on a weekly basis and things will only get better moving forward.

Réponse de l'éditeur

envoyé par Smartcare le 16/04/2018

Santiago,

Thank you so much for your wonderful feedback!

We are so happy to hear that your Center is having such a seamless experience with our software, and that our intuitive interface is easy to use - as soon as you go live!

We're positively elated to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! Smartcare is very happy to be able to deliver our software to your Center and appreciate your business.

Thank you for your review of our Staff Support and Training, as well! We strive to provide the BEST in Customer Service - in our Industry.

We look forward to continuing to provide your Center with Tomorrow's Childcare Technology - Today! Our goal is always to exceed your Center's Software needs as we grow and evolve with you.

Warm Regards,

Collette Hull | chull@smartcare.com
Smartcare - Director of Sales Enablement

  • Source de l'avis 
  • Publié le 13/04/2018