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Arlo for Training Providers

Arlo for Training Providers

Description de Arlo for Training Providers

Arlo est un système de gestion de la formation basé sur le cloud permettant de promouvoir, de vendre et de dispenser des formations en classe et en ligne. Arlo automatise les processus manuels et les tâches quotidiennes ! Ce système simplifie la planification des cours, les inscriptions en ligne, la facturation et l'émission de reçus, gère les activités de marketing et gère les enregistrements et les relations clients. Arlo s'intègre de manière transparente à votre site web et à d'autres applications d'entreprise pour gérer le flux de données au sein de votre organisation.

Qui utilise Arlo for Training Providers ?

Les organisations proposant des activités de formation professionnelle continue, des formations et des événements, des cours abrégés, des webinaires, des ateliers, des conférences et des formations en ligne.

Arlo for Training Providers Logiciel - 1
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Arlo for Training Providers Logiciel - 5

Arlo for Training Providers ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Arlo for Training Providers

Arlo for Training Providers

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Arlo for Training Providers

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,6
Service client
4,7
Fonctionnalités
4,4
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
73%
4
24%
3
2%
2
1%
1
1%
Vivian
Vivian
Training Coordinator (Allemagne)
Utilisateur LinkedIn vérifié
Énergies renouvelables et environnement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great value for money & a versatile tool

5,0 il y a 5 ans

Commentaires : Arlo really makes our life easier, we use it to manage all our paid training courses and also track attendance of participants of other events. Arlo is quite easy to understand, it doesn't take long to explain it to new staff members and has intuitive handling. The articles on the support page are great, I find it very easy to follow the instructions and discover new features of the software. Their customer service is also great, the support team is very quick and so far could solve all our problems.

Avantages :

I like most that the build-up and functions are really thought through. They try to accommodate different types of training and mostly find a good balance between pre-set processes and possibilities for customisation. Compared to other LMS (which I haven't used but checked their functions and pricing..) Arlo offers less functions in one but you can add various integrations, e.g. your own accounting software. That makes it easy also for smaller training providers to get started with software and making life easier without having to commit to a full-service LMS.

Inconvénients :

For many functions (e.g. newsletter tool, online training) you need to buy third party software and use integrations. As described in the pros, it is great to start with Arlo without major committment but after a while you want to use more and more features, like newsletters or webinars but you have to use different provider for every single funtion. It is okay because many are probably using Mailchimp or somethinga nyway which integrates with Arlo but it would be great if Arlo could offer it, I get annoyed by having so many different logins and having to get used to all the different softwares.

Holly
Co-Owner (Canada)
E-learning, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best choice we ever made.

5,0 il y a 7 mois

Commentaires : Our business grew exponentially in the first year with Arlo. It was a huge improvement from a professional standpoint (customers noticed how much more "legit" our business looked compared to competitors) and a huge improvement in terms of managing the logistics of running a training business. I love that it's designed for exactly what we do - running a training business - and therefore I don't feel like I'm fighting software to make it work for us. It works for us because it's designed for us.

Avantages :

Arlo has made scaling our business possible without feeling like we're "dropping the ball" anywhere. We were able to bring on new instructors, and the instructors can manage their classes directly in the Arlo app from their smartphones. This has been a game changer for us.

Inconvénients :

I do wish there was a way to make automatic purchasing of gift certificates possible, but at the moment we are working around this just fine with manually generated discount codes since it is not a high-volume area of our business.

Patrick
President (Canada)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

The Other Side of the World

3,0 il y a 4 ans

Commentaires : I really wanted this service to be what it claims to be. When you do get a live body on the phone they are great people. Just doesn't happen often.

Avantages :

We love the sales pitch and it does everything but only if all your software is derived from the Southern Hemisphere.

Inconvénients :

Customer support is so limited in hours NZD with no North American business time zone support. The language used hasn't been adapted to US English. The fact that they cannot integrate with QBO, Hubspot, or LMS's from North America. Nor can it address blended learning. Given the lack of connectivity to North American leading software service platforms the sales pitch of automating our processes did not materialize.

Réponse de l'équipe de Arlo

il y a 4 ans

Getting feedback from our customers is how we improve, so thanks for your review. Our two support teams based out of New Zealand and the UK provide business hours coverage across most of the world, but this does leave a small window in North America where neither team is available to pick up the phone. We're looking at ways to increase our support coverage. Many parts of Arlo can be customized to US English (such as all customer-facing content on your website, automated follow-up emails, and your registration and checkout forms). We're also constantly adding further flexibility to the system so reach out if you need any help configuring this on your platform. In regards to integrating with North American software, we're super excited to announce our Zapier integration which lets you connect Arlo to 1000's of other apps, including QuickBooks, Hubspot and LMSs. Check out www.arlo.co/zapier for more details.

Karen
CEO (É.-U.)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées précédemment :

Has the potential to be great, but useability issues get in the way

4,0 il y a 4 ans

Commentaires : Arlo is a very powerful platform, if you have a lot of time and personnel dedicated to managing it. They are really nice people, and provide great support. Unfortunately, it was just too complicated and time consuming for us to use and lacked some really basic useability features we expected from class registration software.

Avantages :

Arlo has a ton a great features for event management and registration. Really liked the back-end planning features for administering venue & catering details and instructor notifications. And the front-end class listing & registration page looked really slick. And their customer support is really great, both online and in person. For a company with a lot of time to dedicate to learning the system and administering it on a daily basis, it is a very powerful platform.

Inconvénients :

Arlo is very time consuming to get set up and to administer. There are so many steps required for just basic things like adding a new class, and so many options to click through that it is very unweildy. And it is missing some really basic functions, like sending a notification to the administrator if someone cancels their registration, or allowing customization of the event email notifications that get sent out. And when we first signed up for the platform, we were promised that the ability to charge deposits for a class (which is very important for us) was under development and would be available very soon, but a year and a half later that feature was still nowhere to be found. After months of trying to make Arlo work for us, we finally had to switch to a different platform.

Réponse de l'équipe de Arlo

il y a 4 ans

We appreciate the review and are sorry to hear Arlo didn't turn out to be the right system for you. As you mentioned, Arlo is a very powerful platform that's built to manage all the moving parts of a training operation, but does take some getting used to. That's why each of our customers gets a dedicated success manager and 1-on-1 training to make sure you're confident with the system before you go live. Capturing partial payments, such as a deposit at checkout, was released a few months ago. We're sorry we didn't get this out in time for you. Customizing the automated email to match your branding is also something that we have just released. We're now working on giving you more control over the contents of these emails. Again we appreciate your feedback and are sorry to see you go. We wish you and your training business well.

Allison
Office Administrator (É.-U.)
Gestion de l'enseignement, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Arlo Review

5,0 il y a 5 ans

Commentaires : Our office loves it and our presenters enjoy the ability to see what their courses look like leading up to the event date. Arlo has become the staple and all encompassing resource for our course management.

Avantages :

One of the biggest positives when it comes to the Arlo software is the automated features. Our office used to spend a lot of extra time communicating small details and follow through just to make sure information was shared with our registrants at the proper moments. Thankfully with things like a wait list with a programmed process we do not have to keep track of those details manually.

Inconvénients :

Perhaps it's just a beginning phase, and not even a negative "least" explanation but my least favorite aspect about Arlo is in regards to all of the features we have yet to utilize and set up. It provides excitement but when the start up is in the process and even a few months later, we are still constantly figure out new (awesome) things to implement.

Réponse de l'équipe de Arlo

il y a 4 ans

Thanks for the fantastic review, Allie! It's great to hear that Arlo's automated features save your team so much time and that your presenters enjoy the ability to view their upcoming courses via the mobile app. Do reach out if there is anything we can do to help.