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ClientCircle
Description de ClientCircle
L'éditeur travaille avec des compagnies d'assurance pour automatiser les recommandations, la rétention et les avis en ligne. Trouvez et tirez parti de vos clients les plus fidèles en leur inspirant de vous recommander à leurs amis et leur famille. Fidélisez les clients avec une communication significative afin qu'ils soient moins sensibles au prix et qu'ils vous apprécient davantage. Développez la réputation en ligne et attirez des prospects agréables en collectant et en partageant des témoignages et des avis positifs.
Qui utilise ClientCircle ?
Optimisé pour les agents d'assurance, Rocket Referrals a été mis en œuvre dans divers secteurs d'activité où la préservation de relations durables avec les clients est essentielle à la croissance.
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ClientCircle
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Avis sur ClientCircle
Customer service is excellent! The system is easy to navigate and highly effective.
Avantages :
Customer service is excellent! The system is easy to navigate and highly effective. Big shout out to their I.T. team and account managers. If you present them with a problem, they will not stop until they have an easy to use solution. Everyone is so kind and friendly to work with.
Inconvénients :
Some settings are automatic to the point that it is frustrating. It would be better to allow the user to have more control over settings. Also, it is best to call them directly or use their help guide if you ever need assistance. Which you will need a lot of assistance when you are first starting. The online chat is slow to respond. It took over 12 hours to get a response to a chat question. It took less than 10 mins to get an answer anytime that I call them directly.
Alternatives envisagées précédemment :
Rocket Referrals is a must have for insurance agents!
Commentaires : I love being able to monitor the performance of our agency! Rocket Referrals is a must have tool for any agent!
Avantages :
Easy to use! Affordable price! Great results!
Inconvénients :
I haven't found anything about the software I don't like!
Unhappy with results
Commentaires : It was helpful for testimonials and putting them on our website, as they update automatically, but it wasn't worth the price for just that.
Avantages :
I really liked the ease of use, and how easy it was for our clients to send us testimonials and reviews.
Inconvénients :
I was unhappy with how few of our clients actually made referrals. We got quite a few reviews, but little to no referrals.
Réponse de l'équipe de Rocket Referrals
il y a 4 ans
Thanks for the feedback Jacquelyn. It was our pleasure working with you and your agency in 2017, though we're sorry to hear that your expectations were not aligned with the results you saw. We've added a lot to Rocket Referrals since our time together and would love the opportunity to show around again.
Easy and Comprehensive Marketing and Retention tool
Commentaires : The satisfied feeling we finally have since we have a system for our Marketing and Retention
Avantages :
The broad answers an features for our marketing problems. Almost a one stop shop
Inconvénients :
Importing the data from ezlynx and setting up campaigns.
Insurance agency must have
Avantages :
Ashley is amazing! This is must have insuretech! We are now set up to give the personalized service to our members that we promised.
Inconvénients :
There is nothing that I like least about ClientCircle.
Réponse de l'équipe de Rocket Referrals
il y a 4 mois
Thank you so much for your kind review, Jason! We will make sure to share with Ashley as well :).
