Rain POS

Achat commerce

Avantages :

Ce logiciel dispose d'un support clientsCe qui le distingue largement des ces concurrents directs Très facile à utiliser et très rentable merci pour ce Merveille

Inconvénients :

Depuis plus de 8 mois que j'utilise cette application j'ai pas encore eu de problème ou d'inconvénients mais j'apprécie ce que je vois pour le momentJuste j'aimerais un peu plus de perfectionnement

Best Cloud Based POS System

Commentaires : Items category for rental product is a nice addition for POS that is all inclusive with an intuitive dashboard, mobile app and easy integration.

Avantages :

Easy way to add products to both POS and eCommerce simultaneously is one of the best way to both.

Inconvénients :

The cost of Rain POS is a bit steep for many local businesses and lack huge community base for support.

Great System for Small Business

Commentaires : By going to a cloud based system I am able to keep inventory updated when I am at a trade show or selling product online. The integration with Notions Marketing is a time savor. I no longer have to manually add price, description or photos. Everyone comes over when I place my order with Notions. The ability to download data to excel, make changes then upload it back to Rain is simple and makes mass updates seamless.

Avantages :

As a small business it is difficult to manage technology without an IT Department. I wanted to take my business online and struggled to find a solution that was affordable, easy to use and had good customer support. RAIN not only met my goals but exceeded them. Their customer support is what sets them ahead of their competition.

Inconvénients :

There are a couple of features I wish they would improve on. The most important to me are Customer Rewards. It doesn't allow online orders to use their rewards and the accrued reward is a dollar amount they can spend when I need it to be a % off.

Taking Full Advantage of Rain is a Big Job

Commentaires : I haven't taken advantage of online retail or marketing. I just don't have the time to set up and implement these features so overall the price has not been worth it for me. The website builder is so bad that I am looking for another alternative but the initial setup fee was so high it really does sting to switch to another provider (maybe that was the point).

Avantages :

Rain was sold to me and my music store as an all in one solution for POS, website, online sales, marketing, job orders, repairs, rentals, the whole nine. I love the POS and inventory part. The site is a little laggy to start and then everything works super fast. Most things in this realm are intuitive.

Inconvénients :

The onboarding cost was kind of high and I don't feel like I got that much out of it. The trainings were unnecessary and could have easily been done with a video. I really, really, really hate the website builder. They set up my website as close as they could match to my previous one from Wix and they did a pretty good job (although I discovered some mistakes that were pretty bad, such as the wrong phone number for my store, they were easily fixed by me) but I am frightened of doing anything to it beyond changing the text. I would say their web builder UI/UX is straight out of the 90s but that even the 90s had the concept of draft and publish. EVERYTHING you do on the website builder is IMMEDIATELY live and there is no way to revert to an early version without contacting them.

Very successful at retail and education management

Commentaires : Good. It took longer to get set up than we had hoped, as the integration team was swamped. There customer support is ok, but lengthy.

Avantages :

I like the integration with My Music Staff. I also like the ease in which we can automate customer payments for services and rentals.

Inconvénients :

I do not like that we cannot easily adjust pricing, and have difficulty on supplier invoice tracking with taxes.