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Ignition
Description de Ignition
Practice Ignition vous permet de gérer votre entreprise axée sur les clients. Créez et suivez les propositions avec des contrats et des lettres d'engagement intégrés, facturez les clients avec des options de paiement variables (récurrent, unique, etc.) et obtenez des informations commerciales importantes, le tout à un seul et même endroit. Vous pourrez ensuite automatiser vos tâches de comptabilité et de flux de travail grâce à des intégrations. Practice Ignition vous aidera à faire signer plus de clients, à améliorer les flux de trésorerie, à rationaliser l'intégration des clients et à prévoir la réussite de votre entreprise.
Qui utilise Ignition ?
Pour toutes les entreprises qui envoient des propositions afin d'intéresser leurs clients.
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Ignition
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Alternatives envisagées précédemment :
Best Proposal Software Available!
Commentaires : It has been so easy to work with Practice Ignition, and anytime I can't figure out how to do something, our account manager [SENSITIVE CONTENT HIDDEN] has been really quick to help me! He even created a workflow map for our process which showed us what we needed to work on/could automate to help our business even more!
Avantages :
We initially switched to Practice Ignition because it had the ability to collect payments when clients signed proposals plus it could do the reoccurring billing for us at the same time instead of us having to set it all up in QB. Clients can update their own payment settings, an the proposal process is really easy. Recently, they made changes which allow us to present multiple options within one proposal, as well as do variable billing and it has made things even better! Their support and webinars are incredibly helpful and we are so glad we switched to them! They really understand what we need for proposals and the bulk creation through support will definitely be helpful when tax season comes!
Inconvénients :
The thing we liked the least was we couldn't send options within the same proposal like we did in our old proposal software, but that's changed now! I think the only other issue we really still have is the ability to collect international payments
Amazing Product for Accountants/Bookkeepers alike
Commentaires : My business has grown over 200% since i started this platform and the payment process has been smooth and very effective one.
Avantages :
You have proposal , Document manage, and digital signature along payment system. it basically solved 4 problems in one platform
Inconvénients :
the time it takes money and distribute from banking of a client as opposed to credit card.
Watch Your Chargebacks
Commentaires : It's going to be easier and to be more in control of my clients since it doesn't matter there's no recourse once Practice Ignition chooses to believe the other person instead of the people paying for the service. I can do the same thing and work directly with any challenges instead of just sucking it up and losing thousands more.
Avantages :
After getting used to it, it didn't seem bad at first but then the charge backs hit without any formal notice nor warning.
Inconvénients :
A former client said they didn't receive the services, Practice Ignition asked me to defend the potential charge back but then it was a waste of my time to do anything because they took back the entire amount, on top of already having charged me for the merchant fees.
Réponse de l'équipe de Ignition
il y a 6 ans
Hi Dwayne, My name is Tom Maxwell and I'm on the leadership team at Practice Ignition. I'm truly sorry you had this experience but please allow me to clarify your concerns here: Unfortunately, your client disputed your charge which initiated an immediate reversal by the clients' bank. Immediate reversals are completely out of our control, which is no different to any payment processor, (including Intuit, as an example: https://intuit.me/2JNFyzg). As soon as we were made aware of the dispute, we immediately contacted you, and as a standard practice, we offered to submit evidence on your behalf. We also asked you to submit more evidence that the dispute had been resolved between you and your client, to strengthen your case. You declined to take up this offer. Dwayne, please know we are here to help in circumstances that fall outside our control. We are sorry your experience went this way and we hope that we have the opportunity to win back your trust again.
Great proposal and engagement letter software for accountants
Commentaires : Great, the ease of renewing proposals and overall link with our accounting software ultimately saves us time.
Avantages :
The ability to use multiple domains within one practice and have our engagement letter sent with our proposals, so they are dealt with upfront.
Inconvénients :
I have to use external pricing software to get bespoke prices for clients before building the proposal in Ignition to make the use of the services easier.
Ignition has changed our future processes
Commentaires : We've found the Ignition product to be of benefit in that our processes are automated and standardized throughout the organization, which has improved our efficiency and assisted in minimizing staff required for this task.
Avantages :
Ignition provides a seamlessly automated platform for billing and proposal generation
Inconvénients :
The initial setup of templates, in our case, was quite specific and involved significant time at the management level
