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EverLogic
Description de EverLogic
EverLogic est un DMS complet qui fonctionne avec QuickBooks. Les concessionnaires de camping-cars/remorques sont les principaux clients de l'éditeur.
Il comprend sept modules intégrés qui rassemblent vos départements des ventes, F&I, pièces, services et d'administration.
Les avantages d'EverLogic sont :
- le support client qui se soucie de vous.
- un logiciel facile à comprendre et à utiliser.
- des mises à jour et des sauvegardes automatisées pour vous maintenir à jour et en sécurité.
- une solution abordable qui fonctionne.
Qui utilise EverLogic ?
Pour les concessionnaires automobiles, de camping-cars, de remorques et de services complets proposant des ventes de véhicules, des pièces, des accessoires et des services.
EverLogic ne vous convainc pas tout à fait ?
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SURPASSED EXPECTATIONS... CUSTOMER SERVICE A1
Commentaires : I was shopping around for another Management System and tried several demos, previously I had used ADP and Reynolds and Reynolds, the cost couldn't be justified for this dealership. This system has an outstanding inventory and service system, neatly integrated and very easy to use. It feels like a windows based product so it has that familiar easy to catch on feel. There is also extra fields for more details on the inventory compared to most. We don't have quickbooks so we don't use that function, but our accountant loves how it is compiled.
Avantages :
Customer Service... The team is great from set up to follow up and they get things done quickly. Plus they have fun doing it, it is nice calling for tech support and enjoying the call. The product is awesome... I could write a novel of the pros over others. If you are on the fence it is worth trying it for the low cost it is. I highly doubt you will find a better product or question your choice.
Inconvénients :
None at this point. The only thing that really isn't a con is there isn't a buy here pay here option, but there are software products that work in harmony with this one that specialize in that segment. Depending on your portfolio I think you are better having a specialized product regardless.
Everlogic People are awesome to deal with!
Commentaires : They are incredible to deal with. It is always to pleasure to talk with them even if it is for support issues. Great people. All support tickets are dealt with promptly. Easy to contact, great response. Others go to development for implementation. Open to suggestions and requests.
Avantages :
Reliable server. Always has been accessible. The value of the software for the cost is perfect. We like that it integrates with QuickBooks. It is always developing and improving. We are able to give voice to its improvements to make it better for us as we grow as well. Support is not costly. Wonderfully affordable, great value and great company, great people.
Inconvénients :
Would like to have a bit more adaptability to allow us to change their invoice and repair order design templates. Would like to have report views look different with a bit more flexibility. Has a few features not built in for our need, but the support team is always at work creating the things we request. Some small querks here & there but they get fixed promptly. May not be suitable for an ecom site at this time.
Arnprior Service Centre
Commentaires : The software is not perfect for the role we are using it in, it is more aligned to the sales side of a business, the parts and service sections need to be overhauled to make it easier to use.
Avantages :
It's priced well and is reasonably stable
Inconvénients :
Cannot read labour hours on the main screen or find labour hours per repair hour in reports. Cannot modify and save screens unless they are parent screens.
Réponse de l'équipe de EverLogic
il y a 7 ans
Colin thank you very much for taking the time to give us valuable feedback. I discussed your desire to have the labour hours added to the main screen. We are going to look into what it would take to do this and add it in the future. I think it is a great idea. Any ideas on how we can make it simpler to use in service, please send me an email. I am always looking for ways to improve ease of use. Thanks Mike (mike@everlogic.com)
Great product, that incorporates all aspects of the business into one!
Commentaires : From day one when I showed interest in the product they were very knowledgeable and able to adapt there services to work for our dealership. They also provided great training to get the system up and running and are readily available for questions.
Avantages :
The software is very user friendly and can be learned by all employees in a very short time. It is a one stop location for all of your dealership needs from parts to sales & service. It saves a lot of time by being able to integrate it with Quickbooks.
Inconvénients :
The only con about the software is that it is not specifically directed at a Trailer dealership so some of the vehicle types and such do not pertain to me and some of the things I would want to have in there are not an option. Even though it does not match perfectly I am able to utilize the options that are listed to correlate the information that I need.
Réponse de l'équipe de EverLogic
il y a 7 ans
Josh thank you very much for your review. I was wondering what additional fields you want for a Trailer inventory type. Currently we have Color, Brakes, Axels and Weight. We are open to suggestions. We are really trying to accommodate more options for our trailer dealer customer base which is really growing. Please email mike@everlogic.com and I will review your suggestion.
Smooth transition makes a strong and lasting relationship.
Commentaires : From the initial introduction through integration and 90 day implementation time frame, it has been a fairly smooth transition. The overall review of our requirements and the actual development of the software to match our needs was quite efficient. The follow-up response to bumps in the road from Victor/Training and Krista and Nella in Customer Service was fast, friendly and most helpful - they were on 'it' immediately and worked effortlessly to answer questions and find answers to our process questions. Chip and Mike worked with us to develop the information flow as we needed. This company works as a team to coordinate effort on development and implementation/follow-up and makes the transition smooth. Highly recommend you check them out if you are seeking a relevant and current solution to your CRM/DMS software.
Avantages :
Email from Customer Record to make a good communication paper trail; ability to monitor Customer progess by Salesperson; the integration with back office/Quickbooks.
Inconvénients :
There is no phone application, no ability to compare vehicles against each other (in terms of features, costs, etc as other automotive software packages have); it is not an immediate update on entering and viewing vehicle inventory (there is a lag time from entering inventory data to actually viewing it online - ours is set at the minimum of 1 hour).
Réponse de l'équipe de EverLogic
il y a 7 ans
Thank you Sean for taking the time to give us your opinion and feedback. I like the idea of phone integration and that has been added to our development plans. Not sure if we can get it in place this year with all of the requests we are already working on, but the phone integration would be super beneficial and cool for all of our customers.
