Description de Filevine

Un logiciel de gestion juridique de premier ordre avec des outils de collaboration de qualité. Concentrez-vous sur ce qui compte le plus grâce aux affectations automatiques de tâches, au reporting facile, aux SMS, aux e-mails, etc. Stockage de données gratuit et illimité dans le cloud. Ne perdez pas de temps grâce à la version d'essai gratuite : Filevine est adapté à la façon dont votre entreprise fait des affaires et s'adapte à l'évolution de votre équipe. La certification Soc 2 Type II garantit que vos données dans Filevine respectent des normes rigoureuses pour la gestion et la sécurité.

Qui utilise Filevine ?

Filevine est conçu pour les équipes de toutes tailles souhaitant collaborer, organiser et obtenir de nouveaux clients sans augmenter les frais. Pour les entreprises comptant de 1 à 900 utilisateurs.

Où peut-on déployer Filevine ?

Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)

À propos de l'éditeur

  • Filevine
  • Situé à Provo, É.-U.
  • Fondé en 2014
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Australie, Canada, Mexique, Royaume-Uni, États-Unis

Langues

anglais

À propos de l'éditeur

  • Filevine
  • Situé à Provo, É.-U.
  • Fondé en 2014
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Australie, Canada, Mexique, Royaume-Uni, États-Unis

Langues

anglais

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Comparez le prix du logiciel Filevine avec ses alternatives

Filevine

s/o
Version gratuite
Essai gratuit
39,00 $US/mois
Version gratuite
Essai gratuit
89,00 $US/mois
Version gratuite
Essai gratuit
39,00 $US/mois
Version gratuite
Essai gratuit

Fonctionnalités - Filevine

  • Alertes/Notifications
  • Archivage et rétention
  • Base de données de contacts
  • CRM
  • Calendrier du personnel
  • Classification des documents
  • Comptabilité de fiducie
  • Contrôles/Permissions d'accès
  • Facturation
  • Gestion de cas juridiques
  • Gestion de la conformité
  • Gestion de versions
  • Gestion des calendriers
  • Gestion des cas
  • Gestion des clients
  • Gestion des contacts
  • Gestion des contrats/licences
  • Gestion des documents
  • Gestion des données
  • Gestion des e-mails
  • Gestion des flux de travail
  • Gestion des formulaires
  • Gestion des incidents
  • Gestion des tâches
  • Génération de documents
  • Notes de cas
  • Outils de collaboration
  • Partage des fichiers
  • Planification basée sur les règles du tribunal
  • Portail client
  • Pour les avocats
  • Pour les professionnels du secteur juridique
  • Profils de sujets
  • Rappels
  • Rapports et statistiques
  • Recherche en texte intégral
  • Reconnaissance optique de caractères
  • Saisie de documents
  • Stockage de documents
  • Suivi de la conformité
  • Suivi des frais
  • Suivi des statuts
  • Suivi du temps
  • Suivi du temps et des dépenses
  • Synchronisation du calendrier
  • Workflow configurable

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TrialWorks apporte de l'organisation à votre cabinet en centralisant toutes vos informations juridiques au même endroit, avec des fonctions de gestion des documents et de saisie web faciles à utiliser.

Avis sur Filevine

Note moyenne

Note globale
4,6
Facilité d'utilisation
4,5
Service client
4,4
Fonctionnalités
4,4
Rapport qualité-prix
4,4

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
79%
4
11%
3
3%
2
2%
1
5%
Joel
Joel
Managing Member (É.-U.)
Utilisateur LinkedIn vérifié
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great app but terrible customer service

5,0 il y a 2 ans

Commentaires : Optimistic but very frustrated by terrible customer service and lack of implementation services.

Avantages :

A ton of feature and you can make anything you want out of it. You have to invest a lot of time into building it out. But FileVine is very innovative.

Inconvénients :

The customer service is some of the worst customer service I have ever received in my life. You are better off getting support from Google than from FileVine. I've been emailing them for seven months on one simple issue and six months on another and they won't even respond to my emails. You are on your own.

Réponse de l'équipe de Filevine

il y a 2 ans

Hi Joel, we're sorry to hear that you weren't able to give us strong scores on service--our Director of Customer Success has reached out to you to discuss your support experience. We take your feedback very seriously and will do all we can to ensure any improvements which need to be made are appropriately addressed. That said, we are glad to see you are still enjoying the vision and functionality of Filevine and hope we can bring your service experience up to par with the rest of your experience.

Abigail
Abigail
Director of Mass Torts (É.-U.)
Utilisateur LinkedIn vérifié
Cabinet d'avocats, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Best thing to come out of 2020…

5,0 il y a 11 mois

Commentaires : Overall, I could not be happier with our experience with Filevine. It has exceeded our expectations and truly helped our firm in the last nine months. We were worried about transitioning with our staff, but the process went very smoothly given that we were working remotely at the time. The customer support that we received during our onboarding and integration could not have been better.

Avantages :

My most loved feature of Filevine is the flexibility to customize it to fit your firm’s needs. It was extremely important to us to pick a case management software that allowed us to customize features based on all Case types that we handle. Filevine was extremely easy to learn and use to fit our firms needs. Additionally, the report writing and Filevine can be used by almost anyone. It is very easy to pull the information that you need in a very short amount of time.

Inconvénients :

There are a couple of newer features in Filevine that could improve. For example, the calendar section in Filevine is something that we currently do not use because of confusion on its integration with outlook. Additionally, I wish that Enterprise automation was a little easier to use.

Richard
President (É.-U.)
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Run - Do Not Walk - From Filevine

1,0 il y a 2 ans

Commentaires : Using Filevine was a waste of a year that I wish I could have back. A complete disaster. Make sure you have a backup of all documents you give them or upload into Filevine. My experience with Filevine is that they check ethics at the door and will say and do anything for a sale. They only hold the keys to all of your practice's information and documents, so best of luck with that.

Avantages :

Literally nothing. At the end of the day, Filevine was the most expensive version of Dropbox or Box - not a practice management solution - possible, so, if that is of any interest, read on.

Inconvénients :

Filevine indicated to me that they were very experienced at migrating data over from the practice management software I had been using. A YEAR AFTER retaining Filevine, it was still NOT done and was a complete disaster. If you ever want to see your documents again, run - do not walk - from Filevine. A YEAR after retaining Filevine, they still had not done any of the customization that they promised, which was a large part of the inducement to retain them. Unless you are a programmer or merely want the most expensive version of Dropbox or Box possible, run - do not walk - from Filevine. I am NOT kidding or exaggerating about this last one: I signed up for a year's worth of service and cancelled after the year was up, for the above reasons. They then tried to tell me that I was actually in a 3 year contract! The agent who signed me up apparently CHANGED my agreement when he sent it to me via Docusign, so that he could make a sale. Run - do not walk - from Filevine. Even despite all that is underway with the coronavirus pandemic, Filevine has the time to constantly badger me to pay for 3 years of service, despite knowing of their intentional misrepresentation and fraud, and despite their knowing that I do not use Filevine at all, given the above. They even sent someone (a collector) not to my office, but to my home! Who does that? I have used Clio and Smokeball and have never had these kind of issues. Run - do not walk - from Filevine.

Réponse de l'équipe de Filevine

il y a 2 ans

Hi Richard, in looking at your experience, we'd love to address a few items. We reached out many times and were unsuccessful in reaching you, and even flew our Director of Implementation to San Diego to help you design your template to fit your needs. The visit was pre-planned and confirmed with you, but we are sorry if it still seemed a surprise. These efforts, along with many trainings and hours of consultation given, were all intended to help you create a workflow that you would be satisfied with. We still wish to uphold our offer to help and can do so at any time. As mentioned, your migration was indeed from a system we've handled many times successfully. Unfortunately, they were unwilling to release the data you were looking for. We're sorry this affected your experience so deeply. Regardless of the source of confusion, we're sorry to hear there was so much dissatisfaction around your experience. We still have open doors ready to assist you.

Stephanie
COO (É.-U.)
Services juridiques, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Best Bang for your Buck

5,0 il y a 11 mois

Commentaires : I am very happy with Filevine. The support staff is one of the best of any company I have ever used. Not only are they tremendously patient, but they are very knowledgeable and happy to help you with any problem that you or your staff are having. They listen to their clients and try to improve the features that the clients are requesting most. If you are considering the change to Filevine, I recommend that you do it - you won't regret it.

Avantages :

Filevine is very easy and is an ideal program for personal injury, especially mass torts. It allows for full customization and you can make different projects for each litigation. It allows you to text directly with the clients, both for their convenience and yours. The information can be placed in multiple sections and it makes it very easy to put pertinent information for your attorneys to use for the cases. You can keep track of all types of information with reports, from which intake sources are working best to what type of cases are currently in your inventory. In addition, I have never had a software that is constantly innovating & improving the way that this does.

Inconvénients :

I did not have to integrate from another software, but there are hiccups and delays when that becomes necessary. However, that is true any time you switch from one to the other. The new Docs Plus is very useful, although you will still need to keep at least one account for Adobe Acrobat, as all the features are not there. I wish there was a way to delete comments or tasks (for the administrator), as sometimes these are made but there is no way to clean it up.

Kitty
Case Manager (É.-U.)
Cabinet d'avocats, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Best Legal Software... Period!

5,0 l’année dernière

Commentaires : File Vine has helped push our law firm to one of the Best Law Firms in our area! But, shh... don't tell anyone how small we are. File Vine is a very top notch friendly group of professionals who go above and beyond and very happy to help their clients succeed. Very hands on with training, onboarding and 24/7 support. If you forget what you learned, their help section guidelines and online support is superb. Their dashboard is very user friendly and flows. Love the streamlining of work , task flows and deadline chains. One click generated documents, texting, faxing and email features all within the client's case file. The Outlook email feature is a game changer in time management and organization. Last but not least, the substantial document storage and cloud security is as tight as Fort Knox!

Avantages :

Access our case files from anywhere, phone, tablet, and computer at home! Ability to text back and forth to our clients within their case file. One click generated Welcome letters, contracts, Medical records requests, Demand letters, and many more to reduce the repetitive tasks and time. Outlook calendar and Outlook emails dumped into our clients case files. The generated documents, sent to clients, signed and dumped in case files. Task flows and deadline chains with instant notifications to those who need to know. There are so many more features I like, I can go on and on.

Inconvénients :

File Vine listens to their customers and constantly improving and adding new features so there is not a lot that I don't like about them. They can integrate for you or you can do it yourself. Pretty easy, a little time consuming but it helps you to update and weed out your junk before transferring over to FV.