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Description de CentralReach

CentralReach est une plateforme clinique de premier plan pour les dossiers médicaux informatisés, la gestion de cabinet destinée aux prestataires de soins ABA (analyse comportementale appliquée). Le système web, conforme à la norme HIPAA, intègre la planification, la facturation, les réclamations, la collecte de données cliniques, la programmation clinique, etc. Les solutions supplémentaires incluent l'enseignement de précision, un système de gestion de l'apprentissage, des solutions avancées de business intelligence et des services de facturation gérés. Plus de 1 000 cabinets de thérapie font confiance à CentralReach.

Qui utilise CentralReach ?

Les prestataires ABA et multidisciplinaires, des start-up aux grandes entreprises, bénéficient des services de gestion de cabinet, de données cliniques, de business intelligence, de gestion de l'apprentissage et de facturation gérée de CentralReach.

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CentralReach ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

CentralReach

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur CentralReach

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,0
Service client
4,2
Fonctionnalités
4,2
Rapport qualité-prix
4,1

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
58%
4
30%
3
5%
2
5%
1
3%
Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services à la personne et aux familles, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Central Reach as a Behavioral Therapist

5,0 il y a 5 ans

Commentaires : This is very handy and convenient. I dont have to worry about much other than focusing on my client and running trials. It can take a while to get use to. There is a ticket section to get assistance from the IT team for Central Reach but it takes a while to get a response to your ticket. Most thing HR could help me with. It also took a lot longer to get the flow of the trials without paper. You can only see 2-3 trials on the screen at once, so there is a lot of scrolling if your client has many trials. During this time of trying to find the trial you are working on, your client has now eloped. It's a balancing act, but it should only take a few weeks to find your groove.

Avantages :

Auto charting No need to calculate Easy access from your phone or computer Auto time tracking Option to specify what method was used during that specific trial (ie. errorless correction) Live sessions can be viewed by multiple people at the same time whether in session with you or not.

Inconvénients :

Glitches a lot When using the app on the phone I would try to scroll through the screen info or stat sheet and instead of scrolling it would initiate a page reload. This would wipe out all notes I had entered on my end session form.

Nestor R.
Home Base Counselor (É.-U.)
Psychologie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

CentralReach Review

5,0 il y a 4 ans

Avantages :

Easy to use after learning curve and practice by those experienced in Software who have provided tutoring.

Inconvénients :

A section needs to be add regarding family's participation since the current menu only includes patients due to some of these sessions being Parenting and Mentoring ones as well as for Termination Reports.

Perle
BCBA (É.-U.)
Hôpitaux et soins de santé, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis
Source : SoftwareAdvice

Do not use for ABA data collection purposes

2,0 il y a 3 ans

Commentaires : The technical difficulties combined with the very complicated user experience make this a platform I discourage ABA providers from using.

Avantages :

The calendar views, authorization management and utilization are great to use.

Inconvénients :

The process to setting up data collection for ABA providers requires a huge amount of response effort compared to other platforms like Catalyst. The procedures are so disjointed between the overall data book, the goals, importing curriculums, I work twice as hard to include relevant info. In order to be compatible with their reporting system, you have to place information at goal levels that should be at target level or enter it twice if you wish to access it logically for data analysis. The graph view does not allow for trends across anything but an entire time period (does not adjust per month or 3 month period for example), if you switch data to per week or month, goal and phase change lines disappear. You cannot view an average of data. The reports generated looked very unprofessional and you cannot alter graphs to different views unless you manually delete them and re-import. The list goes on. The CONSTANT tech issues lead to problems with session timers, saving data, trouble with rates that took months to resolve, and often a complete inability to access any necessary parts of the platform during business hours. At least 1 time per week there are issues, sometimes more. Our clients and staff pay the price for this.

Ashley
Application Support Specialist (É.-U.)
Psychologie, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I've been around the block!

5,0 l’année dernière

Commentaires : CentralReach has opened up so many more avenues for our company to be able to expand and grow within the field of ABA treatment. They continue to offer more and more features and work to perfect those features. The support that comes with the system is exceptional as well! Whenever we have questions about whether we can do something or not, the answer is immediate.

Avantages :

When I first started using CentralReach I was in a Senior level position. I will be honest that I was intimidated by all of the features and functions within CentralReach but as I began learning more and practicing within the system, I caught on quickly and easily. I was most impressed by CentralReach Learn and all of the clinical features that were available to me. From data collection options for my clients to reviewing that data collected, CentralReach made the process quick and easy for me over the traditional paper and pencil methods I was used to.

Inconvénients :

Like every electronic data collection tool, there are going to be glitches in the system. When those glitches occur, they halt client sessions and sometimes client progress. Thankfully, CentralReach offers the option of printing paper data sheets in the event electronic data collection is not an immediate option (whatever the reason may be). There is also the CR Mobile application allowing for offline data collection in a pinch, which makes the pains that technology can hold at any given moment, much more bearable.

Jennifer
RBT (É.-U.)
Psychologie, 51–200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

CentralReach

4,0 il y a 5 ans

Commentaires : Overall my experience has been pretty good with CentralReach but I have had some hiccups that have a driven me crazy.

Avantages :

I like how easy it is to take data on each client and how easy it is to add a new goal. I feel like all school systems should use a program like this to have their special education teachers take data and allow the para professionals that are in those special education classrooms to take data easier and more streamlined I feel like all school systems should use a program like this to have their special education teachers take data and allow the paraprofessionals that are in those special education classrooms to take data easier and more streamlined.

Inconvénients :

when running a therapy session with my client in Home I use my cell phone to login via the Internet and I have to keep logging in several times over the course of the therapy session that last for several hours and feels like the software runs really slow and doesn’t always add my data. I recently had to log out and log back in several times for it to even begin to register that I was trying to take data and the session wouldn’t load properly. Seems like there are a lot of online app technical difficulties while using the program on the Internet via a Mobile device. I have also had issues with the program being able to load my session notes section properly on Saturdays. Very frustrating that on Firefox on a Mac session notes works most of the time but on a PC trying to Do session notes there’s a lot of difficulty with drop-down boxes not being activated when I know they should be and this happens frequently on a Saturday.