15 ans à aider les entreprises françaises
à choisir le meilleur logiciel
TouchBistro
Description de TouchBistro
TouchBistro est une solution de point de vente et de paiement intégrée sur iPad conçue pour les restaurateurs par des restaurateurs. TouchBistro, qui a aidé plus de 23 000 restaurants dans plus de 100 pays à travers le monde, a été nommé meilleur point de vente pour les restaurants quatre années consécutives par Business News Daily. Les restaurants achètent TouchBistro parce qu'ils veulent un point de vente qui peut contribuer à augmenter les ventes, à améliorer le service client et à prendre des décisions commerciales informées. TouchBistro est fourni avec un support d'experts disponible 24h/24, 7j/7.
Qui utilise TouchBistro ?
Le point de vente TouchBistro est idéal pour toutes les entreprises de service complet ou de service rapide cherchant à réduire leurs coûts, à accroître leur efficacité et à améliorer leur expérience client.
TouchBistro ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
TouchBistro
Alternatives à TouchBistro
Avis sur TouchBistro
For iPad soulution for busy restaurants, this is your answer!
Commentaires :
I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta
Avantages :
Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.
Inconvénients :
No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.
TouchBistro for Resorts
Commentaires : Overall - we've found TouchBistro to be the most robust, yet easy to use program on the market. While other POS might be simpler, TB fulfills more functions than most, while still be easy to navigate.
Avantages :
We love TouchBistro to manage room charges and the mass amount of listed items that we sell from our fine dining restaurant to our gift shop.
Inconvénients :
One of the biggest challenges we've found with TouchBistro is the technology issues whenever updates are needed. It's often something that can't be fixed in house and that's down time we can't afford to lose.
Réponse de l'équipe de TouchBistro
le mois dernier
Hi Emily, thank you for the kind words! We're glad to see that TouchBistro has had a positive impact at your venue. -Carly
8 years with TouchBistro and now getting scammed
Commentaires : Used to be great. Now terrible. Will probably end up switching companies if this is not resolved. Obvious fraud.
Avantages :
TB used to have great customer service. Not anymore.
Inconvénients :
TB has been charging me $15/month for over two years for a service I haven’t ever used. I’ve been directed to multiple people who say they will refund my money and stop the charges only for that person to disappear and have to start all over with someone new. They are now trying to charge me $125 a month for a non processing fee while I wait on them to set up the processing…. It’s insane.
Réponse de l'équipe de TouchBistro
le mois dernier
Hi Andrew, I'm sorry to hear about the issues you've been experiencing with TouchBistro. Please send me an email at chartshorn@touchbistro.com and we'll have a senior representative reach out to you as soon as possible.
Alternatives envisagées précédemment :
Overall great experience!
Commentaires : Very happy with everything except the card readers.
Avantages :
My employees transitioned over to TouchBistro really well. It's really easy to use.
Inconvénients :
We have "portable" card readers. They're not very "portable". Very glitchy.
Réponse de l'équipe de TouchBistro
le mois dernier
Hi Christi, thank you for the kind words! I'm so glad to hear that TouchBistro has had a positive impact on your venue and staff. -Carly
Fair value for the price
Commentaires : It has been fair. Sometimes their customer service department is hard to get a hold of. We have found that calling in the morning hours (MST) have proven to be best odds so far.
Avantages :
The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than what we had prior.
Inconvénients :
The set-up was a little bit of a struggle with nested modifiers. And, we are getting ready to utilize the online ordering feature and found out that nested modifiers do not pull into the online ordering platform, which is difficult and we are going to have to find a work around.
Réponse de l'équipe de TouchBistro
il y a 3 ans
Hi Ashley, thank you very much for your feedback! It's wonderful to hear that you and your staff have found TouchBistro to be easy to use. I will pass your note regarding your Online Ordering trouble on to our product team. - The TouchBistro Team
