Action Card

Action Card

par Action Card

Qui utilise Action Card ?

Restauration et services d'alimentation, épiceries, commerce de détail, organismes de services à unités multiples, fournisseurs d'équipement.

Description de Action Card

Simplifier les visites sur le terrain
Le logiciel de gestion des opérations mobile Action Card permet de simplifier et d'optimiser les opérations au niveau de l'unité. En dotant l'équipe de direction d'une Action Card, vous contribuez à la cohérence, au respect des normes de qualité et au respect des exigences de la marque grâce à une inspection visible et accessible de l'emplacement. Supprimez votre dépendance au papier, aux feuilles plastifiées ou aux feuilles de calcul erronées. Optimisez l'efficacité et la responsabilité de vos processus métiers.

Informations sur Action Card

Action Card

http://www.actioncardapp.com

Fondé en 2013

Prix de Action Card

Action Card n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Action Card est disponible à partir de 99,00 $US/mois.

À partir de

99,00 $US/mois

Version gratuite

Non

Essai gratuit

Oui

Déploiement

Cloud, SaaS, web

Mobile (iOS natif)

Mobile (Android natif)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Support en horaire de bureau

En ligne

Action Card - Fonctionnalités

Logiciels d'inspection
Base de données de clients
Gestion des arrêtés municipaux
Gestion des expéditions
Gestion des rendez-vous
Gestion des sous-traitants
Lecture de codes-barres
Modèles de rapport
Scan et analyse d'image
Suivi des échecs d'inspection
Archivage et rétention
Automatisation des processus et flux de travail
Collaboration
Contrôles/Permissions d'accès
Création et conception de formulaires
Fonction de glisser-déposer
Gestion de versions
Recherche en texte intégral
CRM
Carte de fidélité
Emplacements multiples
Gestion des bons de commande
Gestion des commandes
Gestion des commissions
Gestion des employés
Gestion des marchandises
Gestion des retours
Rapports et analyses
Vente par correspondance
e-commerce
e-mail marketing
Comptabilité intégrée
Facturation
Gestion de table
Gestion des cuisines
Gestion des employés
Gestion des listes d'attente
Gestion des menus
Gestion des réservations
Gestion des stocks
Point de vente (PDV)
Rapports et analyses
Duplication de données
Détection d'abréviations
Détection des différences phonétiques
Détection des fautes de frappes
Récupération de données
Saisie et transfert de données
Scan et analyse d'image
Vérification de la saisie de données
Bibliothèque de questions
Collecte de réponses hors ligne
Division des questions (question branching)
Enquête mobile
Enquête sur sites web
Logique d'évitement
Outils d'analyse de données
Prise en charge des fichiers audio, image et vidéo
URL d'enquêtes personnalisées
e-mail marketing

Avis sur Action Card

Afficher 5 avis sur 11

Note globale
4,5/5
Facilité d'utilisation
3,9/5
Service client
5/5
Fonctionnalités
4,3/5
Rapport qualité-prix
4,6/5
Mustafa M.
Sales Representative
Services sans fil, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 19/12/2018

"Saves time "

Avantages: Saves time
Very easy to get help since they are always online . Can view it on the go

Inconvénients: It's hard to give a negitive feedback , maybe make it more mobile friendly and more updates . Needs a better way to swicth locations

  • Provenance de l'utilisateur 
  • Publié le 19/12/2018
Missy J.
Operations Assistant
Services sans fil, 201-500 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/10/2016

"Cellular Plus Action Card Review"

Commentaires: We have had a few weird things happen since the 3.0 upgrade that Charles has been great at assisting with. Some of the features seem like they could be a little better, seeing things all in one screen and just scrolling over without having to dump the data to excel, for example. Having action items for reviews and individual action items (messages w/ action items) all filter into the same pending/awaiting approval/etc. in action center would also be helpful. Right now it seems like if I do a review and assign 2 items in it and they complete it, it doesn't show in my awaiting approval in action center since it was in a review and not an individual item. One other thing we would like to see is giving certain users (our corporate employees for example) access to all locations but no visibility on certain reviews, so that things that don't pertain to them don't need to be filtered out. Our maintenance department is an example, they don't need to see the operations or sales reviews but only the maintenance reviews.

Avantages: The idea behind having all tasks managed in one place. That it's not directly tied to email so if a store manager quits the items needed completed are still in there for the location. That multiple people have access to the location and can see what needs to be done, follow through, etc.

Inconvénients: Some functionality. The main page is confusing for how things are grouped together in each section. When running reports you can't see the data unless you dump it to excel, it would be nice to be able to manipulate it and know what it says before dumping to excel and having to save the file because if it isn't just the way you want you have to do it all over again.

  • Provenance de l'utilisateur 
  • Publié le 14/10/2016
Blair H.
Employee Development Manager
Services sans fil, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    2/5
  • Fonctionnalités
    3/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 20/10/2016

"App Improvement/Desktop Hindered "

Commentaires: The customer support for this product is amazing! Charles is always available and able to help any time I have a question or an obstacle. With the new version, the application is much more user friendly. My managers take advantage of it more often because of the ease of use. This is a great way for us to view in store coachings and new hire training progress without having to travel to all of the locations and view hard copies. The new version is more confusing on the desktop. The full site is hard to navigate with large amounts of spacing when editing reviews. The trash button is unclear when you want to eliminate questions and I have eliminated whole categories instead. Overall, a good product.

Avantages: The ability to have a whole view of in-location improvements without having to travel to each location and view hard copies.

Inconvénients: The desktop navigation on editing or submitting reviews.

  • Provenance de l'utilisateur 
  • Publié le 20/10/2016
Mark W.
Director of Recruiting and Compliance
Télécommunications, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 14/10/2016

"APEX review of Action Card"

Commentaires: Support is great! Never have trouble getting in touch with someone if you have a question or issue. Program works very well after it's set up the way you want. Takes some understanding of what your trying to get from your setup......information, reporting, usage......but works well once it's in place.

Avantages: We can hold our teams accountable for completing the Coaching Documents we are looking for on a weekly basis.

Inconvénients: Not the most user friendly program. I can usually figure out what I need to do.......but it may take me a few minutes or tries to get there. When we updated to Action Card 3.0 we had locations that, of course, didn't read their emails about updating to 3.0 and continued to do coaching in Action Card 2.0 for a week or two. When you update to a new version, I'd prefer to have the old version quit working and force my team to go to the newer version to put us all on the same page at the same time.

  • Provenance de l'utilisateur 
  • Publié le 14/10/2016
Utilisateur vérifié
Operations
Vente au détail, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 04/05/2018

"The program does pretty much everything we need and they are always asking for how they can improve"

Commentaires: It keeps our auditing organized, digital, all in one place for easy follow up and management for the three of us on the Ops team that conduct audits.

Avantages: For auditing this program is excellent. We can build a custom audit form to submit for each of our locations every quarter. We also built a "mock audit" for our managers to do one on their own. Then we have built other checklist like forms that the territory and district managers submit on their stores so they can keep track of everything in one place.

Inconvénients: The reporting area is difficult to work with because in order to see the data you have to export it to excel (the report truncates the data so it isn't readable on the screen). Building custom reports can be a little confusing and sometimes we can't get it to do what we want but the support team is always able to help and listen to our needs. We have seen they have added features and reports based on our requests/needs.

  • Provenance de l'utilisateur 
  • Publié le 04/05/2018