Description de Crewhu
Sont comprises des fonctionnalités de badges d'identification, de plateforme de récompenses, de mesure de la performance, de réseaux sociaux et de gamification.
Qui utilise Crewhu ?
Une solution de reconnaissance et de gamification pour employés qui aide les PME MSP (Managed Services Provider) vis-à-vis de leur système d'évaluation entre collaborateurs, d'analyse des performances des employés, de recueil des avis des clients, etc.
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An Amazing Product That Motivates Your Team To Hit Their KPIs & Helps Them Have Fun Doing It!
Commentaires : Overall I would recommend Crewhu to any organization that is trying to find a great way to both motivate their team but also drive them to hit their KPIs and individual goals. You can see and track a measurable impact on your KPIs from before to after using Crewhu. There are very few products where when you implement it you can see a direct lift in results.
CrewHu has been a game-changer for our sales reps. It helped us to both get them to focus on many of the KPIs we needed them to focus on such as Dials and Right Party Contacts which are the activities that would help drive appointments and opportunities for our clients. CrewHu allows us to easily communicate which KPIs are important but then use CrewHu bucks and contests to motivate the team to hit these KPIS. It also makes cold calling and prospecting fun for our team!
There really isn't much not to like. We didn't have a good way to facilitate these contests prior to CrewHu so it has saved us a lot of admin time but also made it so we could run more contests and was much easier to keep the team engaged through the platform.
Alternatives envisagées :
CrewHu helped develop and shape company culture
Commentaires : The CrewHu Team is exceptional. [SENSITIVE CONTENT HIDDEN] and his employees truly care about helping their clients grow. CrewHu is constantly finding a way to improve their product so that we can truly gauge our Partner's view on our service. Additionally, the CrewHu Team is always willing to help us find new ways to promote Employee Engagement. As a Service Manager, I appreciate their willingness and dedication to having my team be the best they can be. CrewHu has really become part of our culture and I cannot imagine our Help Desk with out it.
I love that this product has helped shape our and bring to light the MySherpa culture. We are able to celebrate the successes of our employees while incorporating the feedback of our Partners. It is completely customizable to offer an experience to our Partners; we are able to receive feedback about our core values to help us deteremine if we are meeting internal and external expectations of service.
No, CrewHu always finds a new way to bring features and provide us with different ways to engaged our Partners and employees.
Commentaires : aligning to company goals
aligning success within a team or org to your overall company goals setting monthly contests to keep employees engaged
the mobile app and home page of the website glitches in giving badges - as I'm typing description it auto-reloads and loses all the content, user, badge selected and points
CrewHu is motivational and gives us quality feedback
Commentaires : CrewHu has a wonderful team - anytime we have asked for help on how to set up contests, gamification, and so on, they have always been available and ready to help.
I absolutely love the ability to create customized contests to emphasize different aspects of the overall CSAT experience - whether it is to emphasize getting more comments from from the clients, more positive reviews or to simply get the most reviews!! We can also customize the motivations - hours of free PTO, gift cards, and levels of rewards for 1st, 2nd, 3rd place and points earned can carry over, be saved up to "purchase" Team gear and whatever else we as a team decide we want to offer.
At first it was difficult to think of things that may motivate our team, but then we took it straight to the folks who would be asking for those surveys to be filled out! They are the ones who gave us great ideas.
Easiest way to know you are doing your job!
Commentaires : This survey software is great! We can receive feedback from our clients as well as reward our fellow teammates. We use this to reward our staff for taking care of our clients.
This is a quick one question survey for our clients which makes us get a good turn out on responses. I love that I can check weekly to see what our responses were and where we stand for the week on CSAT
Sometimes the icons will stop working in our survey, but support is quick to get it fixed and usually within the hour.