Description de Yext

Les clients et les moteurs de recherche prennent des décisions sur votre marque chaque jour en fonction de vos notes et de vos évaluations. Si vous ne gérez pas activement ces faits importants, vous pourriez laisser vos classements par étoiles entre les mains de détracteurs. Yext Reviews vous aide à débloquer les notes réelles de vos marques en générant des avis authentiques directement auprès de vos clients.

Qui utilise Yext ?

Les entreprises nationales et internationales de toutes tailles dans tous les secteurs verticaux. Yext travaille avec des petites et moyennes entreprises, des sociétés commerciales et des revendeurs partenaires.

Yext Logiciel - 1 Yext Logiciel - 2 Yext Logiciel - 3 Yext Logiciel - 4 Yext Logiciel - 5

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Yext

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Paiements en ligne

Avis sur Yext

Note moyenne

Note globale
4,3
Facilité d'utilisation
4,3
Service client
4,0
Fonctionnalités
4,2
Rapport qualité-prix
3,9

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
58%
4
25%
3
6%
2
7%
1
4%
Giovanni
Giovanni
SEO Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

My Go-To Local Business Listing Software

5,0 il y a 4 ans

Commentaires : Yext has made it easy for us to generate income from a very necessary action that small businesses and big businesses alike absolutely need done. We get results in just hours where some other listing software can take days to update listings.

Avantages :

We've seen the best results for our clients when using Yext to update/correct their business listing across the web. It's an easy to use interface that helps you keep on top of all listings and finds the issues for you. This has saved us countless hours of manual searches.

Inconvénients :

The cost makes it a bit difficult to sign up some clients that do not have a big budget.

Réponse de l'équipe de Yext

il y a 4 ans

Thank you for leaving your review, Giovanni. We appreciate the kind words and are glad to hear that your clients are finding success with our services.

Ian
Manager (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Effective and Easy to Use

5,0 il y a 4 ans

Commentaires : Overall I like their service. Price is kind of high, but their service is worth it. Their support is really great and responsive too

Avantages :

It is easy to add locations, citations are built VERY quickly, customization abilities for each location are really nice too

Inconvénients :

Kind of expensive - and your citations revert back when you stop your subscription (but I get that part)

Réponse de l'équipe de Yext

il y a 4 ans

Thank you for your review, Ian. We're happy to hear that you're satisfied with our products and services and appreciate the feedback on our pricing structure. We are always looking for helpful feedback and will pass it along to our team. Thank you again for being a great customer.

Jacob
Marketing Coordinator (É.-U.)
Santé, bien-être et fitness, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A leader in listings management

4,0 il y a 3 semaines Nouveau

Commentaires : It was a good experience. They do what they do well and it does work for businesses. My only hiccup was the differences in prices from one entity to another, but they still have good affordable prices. I would recommend to using them for Listings management.

Avantages :

The ability to get information across directories. Yext seems to reach more directories than other companies in this industry.

Inconvénients :

Prices are not consistent. I worked for an agency that used them and then moved on to do marketing for a business and the prices offered were not the same they offer to agencies. Also, the rep gave me multiple prices over our talks as if it was negotiable.

Réponse de l'équipe de Yext

il y a 3 semaines

Thank you for your review, Jacob! As the leader in Listings, we appreciate hearing your feedback. The Yext platform has grown immensely over the last few years and so have our offerings. If there is anything we can clarify in that regard, please reach out to your Client Success Manager. We want to ensure you're getting the most out of our services. Thanks again for your review.

ALLAN
CEO (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

No SEO benefit

2,0 il y a 2 ans

Commentaires : I purchased Yext for local SEO. After two years I determined that Yext did not help rankings in Google for any type of search.

Avantages :

Yext does update its network of web directories quickly. But, you don't want to use Yext to manage important directories like Google, Apple, Bing, Facebook, Foursquare, and Yelp because these popular websites should be managed directly. Yext can be used to update low-value web directories like YP, 123local, Citysearch, CitySpark, CitySquares, and dozens of other little-known and used directories.

Inconvénients :

Yext does not help SEO, specifically ranking in Google. I've tested Yext extensively over 2 separate trials with each trial lasting two years. On tests with lawyers and local home services businesses that I used Yext did not show any noticeable improvement in ranking in Google.

Réponse de l'équipe de Yext

l’année dernière

Hi Allan, thank you for your business and for sharing your feedback. We'd appreciate an opportunity to connect with you directly and review your account. We want to ensure your account is optimized and you're getting the most out of Yext! Please reach out to us at https://help.yext.com/hc/en-us/requests/new. We look forward to speaking with you.

Jamie
CEO (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Does a lot good but more for beginners

4,0 il y a 3 mois

Commentaires : Their customer support is great. They have positives. Just not the best for someone like me. I used them because my client had them already and was nice to learn because a lot of people like them. I just feel like they could do more to be top tier in their niche.

Avantages :

I can see how this software is useful for people who are beginners in local SEO or business owners who want to streamline the process.

Inconvénients :

It isn't very in depth. Bright local is better in every way outside of maybe keyword research which i use neither for.