Notes moyennes

24 avis
  • Note globale 4.4 / 5
  • Facilité d'utilisation 4.6 / 5
  • Service client 4 / 5
  • Fonctionnalités 4.1 / 5
  • Rapport qualité-prix 4.1 / 5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Installation (Windows)
    Mobile (iOS natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Computer-Rx
  • http://www.computer-rx.com/
  • Fondé en 1982

En savoir plus sur WinRx

Today's independent pharmacy needs the right tools to drive its success. That's why thousands of pharmacies across the nation have chosen Computer-Rx's innovative, Windows-based pharmacy management platform. Through exclusive services, integrated solutions, and user-centric product development, its unique community partnership approach fuels pharmacy success while providing the best experience for you and your patients.

WinRx - Fonctionnalités

  • Base de données de médicaments
  • Code-barres / Étiquettes
  • Gestion de plusieurs magasins
  • Gestion des formulaires
  • Gestion des réclamations
  • Gestion des stocks
  • Point de vente (PDV)
  • Prescription électronique
  • Préparation magistrale
  • Recharges automatiques
  • Recharges en ligne
  • Signature électronique
  • Traitement des ordonnances

Avis les plus utiles sur WinRx

Best Pharmacy Software and Support Out There

Publié le 31/03/2017
Donovan H.
Pharmacist
Cabinets médicaux, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Software technicians and other support staff are always friendly and knowledgeable on the phones. If they don't know the answer right away, they will find another colleague to assist. Overall the software is the easiest and most functional pharmacy software I have used and would recommend it to any up-start pharmacy.

Avantages: ease of use
speed

Inconvénients: There needs to be a feature that tells you the co-pay of recently adjudicated claims (perhaps a small box in the corner of the screen), so I don't have to 1.) grab the label to tell customer co-pay, or bring up their file to view the co-pay. Also, there needs to be a Days 3, 7, and 14 feature. A feature whereby I can 1.) view all Rxs that have been sitting in the Bin for 3 days, 7 days and 14 days. 2.) make notes regarding phone outreach attempts to patients (so I don't call patient today that was called yesterday about the same reminder)

Changed from Pioneer to ComputerRx... like going back in time

Publié le 27/12/2018
Daniel G.
manager
Vente au détail, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
Source : SoftwareAdvice
1/5
Note globale
2 / 5
Facilité d'utilisation
1 / 5
Fonctionnalités
2 / 5
Support client
2 / 5
Rapport qualité-prix

Commentaires: Their reasoning is that the issues will be addressed in the next version but there is no expected release date!

Avantages: The dashboard is a good head's up display of how many scripts you have done that day. Not many other Pros.

Inconvénients: In the Install they should have been able to load a “settings” file from another store to make the transition go better. For example each insurance plan has to have different boxes checked before the claims work. This info should have been loaded from another store’s computer instead of having us call computer rx for help HUNDREDS of times.
o Inventory… our old system kept track of GPI. Computer rx can do this too we are now told. We did not know that this was even an option with computer rx until we had switched to cardinal CIM. We wasted countless hours trying to keep track of inventory by individual NDC and probably lost business because of out of stock items.
o Tablet for the drive-thru was not setup on a static IP and it took them 6 months to figure out why it kept loosing connection!
• POS system
o The barcode scanners have to be re-programed intermittently (holds up a transaction for about 5 minutes)
o Why are there different screens for checkout and delivery???
o Why is there no easy option to get a paper receipt when CC machines are not working?
o Why cant cashiers put meds in the QUE for the techs to refill?
o Why does the POS system not communicate back to win rx to indicate a patient is now in the store and change the priority in the que?
o Why can you not change the “timeout” on the drive-thru ipad to give the customer more time to sign?
o Why does the ipad constantly loose connection even though the wifi strength is 5 bars (full strength)?
o Signatures for partial-fill prescriptions are not linked back to the patient profile (finally fixed!!!)
• Customer service
o Wait for 20 or 30 minutes on hold only to have someone fix the issue and create another problem worse than the one you called about!!!
• Accounts
o Why is there no way to manually adjust accounts?
• WinRx
o The default zoom for prescription images should be full screen! Why do we have to zoom in every image?
o Why do we have to use 3 different filling systems??? Can we not just have narcotics and everything else???
o The text of Escripts should have the same layout as the items you verify on the verification page!
o Other companies use PDF images and allow you to document notes on the image. It is much more convenient and harder to miss upon checking refills of the script than putting notes in the “rx notes” field.
o Input
 Why does the system freeze if the scanner went to sleep, or if you hit scan before you put the rx in the scanner? You should not have to start over.
 Use last image should be patient specific!!! This is not only frustrating but dangerous! This caused a medication error because someone clicked used last image and it pulled the last image scanned at another station (which happed to be a sibling’s medication)
 Refills should not be in a pop up box when updating a prescription… If you miss it you have to finish the rx then edit it to add the refills. This makes no sense you should be able to type in that field at any time.
o Drugs
 There should be a separate field for a drug’s barcode and NDC. This would allow drugs that have a different barcode to be scanned. Such as pen needle, OTC drugs, certain inhalers, etc.
o Refill
 Should be able to easily double bill a prescription from the refill screen
o There should be a way to re-adjudicate a medication from the verification screen without printing another label.
o We should be able to get to the edit screen from the fill screen and vice-versa
o Why does pervasive not re-open when the computer restarts???
o We should be able to make the text of the program bigger… now I need to buy new monitors for a few employees that are always straining to see what the screens say.
o Why do we have to keep so many icons open on the host computer? Could these not all be opened when win rx is opened and ran in the background???
o When you hit “delete fill” it should reverse all claims automatically… you should not have to hit multiple buttons
o Why cant you bill a secondary insurance from the refill screen??? That would be common sense!
• Compounds
o Why does the price not stay? Why do we have to enter the price 3 times every time we fill a compound???
o Why do we have to restart the computer in the lab every day for the interface to work?
o Why do we have to enter the NDC again after the drug was already selected?

A Breath of Fresh Air!

Publié le 18/04/2017
Lonnie A.
Director of Pharmacy
Hôpitaux et soins de santé, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
3 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We migrated to WinRx from a "best in the industry" system that was anything but! It was hard to use, difficult to navigate, and impossible to obtain reports. WinRx was a breath of fresh air! All of the difficulties we experienced in our previous software vanished with WinRx. WinRx is intuitive, easy to navigate and obtaining reports couldn't be easier! With such a great product, its easy to see why Computer-Rx continues to grow and gain customers.

Avantages: Reporting and ability to easily export data.

Inconvénients: Difficulty in managing users and forgotten passwords! It would be nice to reset the password instead of having to delete and create a new user.

owner and pharmacist in charge

Publié le 31/03/2017
Robert S.
Pharmacist in charge
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: nothing really to tell other than the software works, it is ahead of new regulations and standards and is contantly improved by the imput of users

Avantages: i think some thinks need tweeking and wished those showed up sooner other wise the sofware is good

Inconvénients: customer support must be feeling a growth strain there are times I do not have my messages returned. printer interfaces seem to constantly fall out of sync and I get imcomplete reports

CRX...a Great Dispensing Partner !!

Publié le 27/03/2017
Bruce S.
R.Ph...Owner
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Ive been using CRX for about 14 yrs, maybe more. It has all the features I need to operate my pharmacy efficiently.

Avantages: Easy to Use. The Rx filling screen flows easily and there is no need to jump around to different fields. The reports are useful in making decisions or seeing where trends are headed.

Inconvénients: Really can't think of anything

Lire d'autres avis