InnoSoft Fusion

InnoSoft Fusion

par InnoSoft Canada

Qui utilise InnoSoft Fusion ?

Fusion est utilisé par les centres de loisirs universitaires, les municipalités et les centres aquatiques au Canada, aux États-Unis et en Europe.

Description de InnoSoft Fusion

Fusion, le produit phare, aide les exploitants d'installations et le personnel de première ligne à gérer leurs installations de loisirs et à prendre également en charge un large éventail de services en ligne. De la gestion des adhésions à la vérification des équipements en passant par le contrôle de l'accès aux diverses installations. Fusion est une solution tout-en-un qui inclut une suite complète d'outils de caisse, de reporting et de communication. Les dernières créations d'InnoSoft sont l'application mobile FusionGO et logiciel de gestion de ligue FusionIM.

Informations sur InnoSoft Fusion

InnoSoft Canada

http://innosoftfusion.com

Fondé en 2006

Prix de InnoSoft Fusion

InnoSoft Fusion n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. Voir plus d'informations concernant le prix de InnoSoft Fusion ci-dessous.

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Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Installation (Windows)

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

InnoSoft Fusion - Fonctionnalités

Logiciels pour parcs de loisirs
Entrée et sortie
Facturation
Garde d'enfants
Gestion des abonnements
Gestion des contrats
Gestion des employés
Gestion des inscriptions
Gestion des installations
Gestion des ligues et des équipes
Gestion des locations
Gestion des événements

Avis sur InnoSoft Fusion

Afficher 5 avis sur 34

Note globale
4.4/5
Facilité d'utilisation
4.2/5
Service client
4.4/5
Fonctionnalités
3.8/5
Rapport qualité-prix
4.1/5
Evan R.
Project Assistant
Services et installations de loisirs, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 05/04/2019

"University of New Brunswick | Recreation Services"

Commentaires: Fusion, in my opinion, is the engine that runs our services drives our services here at URec. Through my time in a management role, I've been able to work with each of our department heads to find a way in which we can use Fusion to improve their efficiency and provide an excellent quality of service to our members.

Avantages: - POS system is great to use
- Program registration functionality is huge for our sport clubs, sport camps, fee-based programs, etc.
- Member portal is a great feature to use for online member sales.
- love the new app we're going to be launching this fall!

Inconvénients: - Would love if Fusion IM was more integrated with Fusion financially. (i.e. Member could register for intramurals in-person rather than having to go online and pay later through invoice in person). This also throws off our financial daily deposit reporting.
- Have had an issue with Students not able to sign into the member portal.

  • Provenance de l'utilisateur 
  • Publié le 05/04/2019
Nina F.
Coordinator, Membership Services
Santé, bien-être et fitness, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 04/01/2019

"I <3 Innosoft Fusion"

Commentaires: Innosoft Fusion has helped our department to achieve a level of excellence than any other software solution could. I have full confidence that this software will continue to be the top-of-the-line solution for years to come. Innosoft has helped me to create a system for measuring impact/reach of marketing campaigns, provide regular communication to members, provide an excellent service experience (Sales, Facility Access, Registrations), and has continued to inspire us to keep pushing boundaries as we evolve with the field of Recreation. I love this company, I value the Innosoft team and I would recommend Innosoft Fusion to everyone (And I do!).

Avantages: I love that this software is dedicated to the success of recreation programs. The Development team, Client Success specialists, Education team and Executive Team are consistently working towards providing a solution which meets the needs of and continues to grow with the ever-evolving field of collegiate recreation. Innosoft Fusion is the BEST software on the market, bar none! It's user friendly, versatile and has helped us further our mission with ease.

Inconvénients: I have worked with Innosoft Fusion very closely for the past two years. During that time, I have developed a phenomenal working relationship with the team. They work diligently to ensure all users and clients are heard, creating new features and functionalities to help better their solution. I would love to see a quicker turnaround on new features. However, both development and Client Success Specialists have always been transparent about what is feasible given their release schedule.

  • Provenance de l'utilisateur 
  • Publié le 04/01/2019
Ben S.
Assistant Director - Membership
Services et installations de loisirs, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 04/01/2019

"Best Membership Management Software"

Commentaires: Overall, the innosoft staff are unbelievably nice, competent, and passionate about what they do. They get back to me quickly within minor or major issue which is always comforting. Fusion has made our operations so much better than they have ever have been at WashU and is worth the investment. We have really enjoyed incorporating Fusion into our daily operations.

Avantages: This is by far the most user friendly software for membership management for collegiate recreation. The interface is very appealing which makes educating student/part-time staff easier than other products I've used in the past. I've also found that the staff are extremely helpful and patient in helping work out just about any issue I've encountered. Compared to the other options, Fusion is much greater.

Inconvénients: While I understand each individual school has different needs from the Fusion software, I wish it was a little more customizable on some very minor things within the sales page. When there are buttons that we don't use (like Parking permits for example) I would like to be able to take off this button so our staff doesn't get confused. I would also like to be able to provide prompts for my sales team during certain transactions without having those prompts be public on the website. This could also be something that is fixable, but I'm not sure how to make that happen just yet.

  • Provenance de l'utilisateur 
  • Publié le 04/01/2019
Erica F.
Assistant Director for Member Services
Enseignement supérieur, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    4/5
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 04/01/2019

"Fusion"

Commentaires: Overall, Fusion meets the majority of our facility, program and service needs as a department.

Avantages: I appreciate the quick customer support and friendly education specialists. It is nice that the staff comes from campus recreation.

Inconvénients: We have had several times where our website and client have been down for hours which has negatively affected our services and programs!

  • Provenance de l'utilisateur 
  • Publié le 04/01/2019
Kristen B.
Technology Support Technician
Services et installations de loisirs, 13-50 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    4/5
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 11/04/2019

"Fusion ECU"

Commentaires: Fusion has been great to work with. They are always very helpful and eager to help find a solution to problems we run in to. Can't wait for the new release to come out and for us to launch the FusionGO app next month.

Avantages: Fusion is a very easy software to learn for both customers and staff. Their customer support is top-notch and always super quick to respond and resolve issues. They also have an Ideas Portal where customers can submit ideas and vote on ones for future implementation. I like that they actually take these ideas into consideration because they have already planned to implement several of the ideas that received the most votes from customers. They also have a very informative online manual that shows screenshots and step-by-step instructions on most aspects of the software.

Inconvénients: Fusion lacks a few features we wish it had such as a Charge to Account payment option, deposit for summer camps, ability to check in participants for programs by offering (not just schedule), and ability to attach waivers to multi-visit passes and lockers. I will say that they are working on the deposit feature, however it won't be ready until this summer after camp registrations have already started. I also wish there was a way to do discounts on line for things like a member registering their child for a certain number of weeks without us having to do it on the back-end manually.

  • Provenance de l'utilisateur 
  • Publié le 11/04/2019