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Alpega TMS
Description de Alpega TMS
Alpega est un éditeur majeur de TMS (Transportation Management Solutions) cloud modulaires qui permet aux expéditeurs de toutes envergures et de tous secteurs, aux LSP (Logistics Service Providers) et aux transporteurs de gérer et rationaliser l'ensemble des processus de transport de marchandises de manière collaborative. Sourcez, planifiez, mettez en œuvre, arrangez et analysez les activités de transport en vous aidant d'Alpega pour stimuler votre efficacité, augmenter votre utilisation des disponibilités, ainsi que réduire vos dépenses de fret et votre empreinte carbone. Ces solutions évolutives et flexibles reposent sur un modèle de paiement à l'utilisation pour un faible TCO (Total Cost of Ownership) et un retour sur investissement rapide.
Qui utilise Alpega TMS ?
Les fabricants, les distributeurs et les prestataires de services logistiques transportant des matières premières en vrac ou dans de "grands conteneurs" (par exemple : TL, LTL, navires, barges et transport ferroviaire).
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Avis sur Alpega TMS
Logistics Manager
Commentaires : used to never go down... something has changed
Avantages :
convenience... I don't have to make apt.
Inconvénients :
It has been "down" a lot lately. very hard to make apt. when can't get into software
Réponse de l'équipe de Alpega
il y a 5 ans
Hi Pam, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.
Roquette-1st in the U.S. to use Transwide
Commentaires :
We use just the Call-Off product now, but looking at the TMS product also.
Excellent Support in the U.S.
Avantages :
ease of use for shippers and carriers information organized in a logical format great visibility filter function helps manage shipments
Inconvénients :
system goes down and that creates major issues, all visibility is lost, don't know what tenders went through and what didn't. Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.
Réponse de l'équipe de Alpega
il y a 5 ans
Hi Dave, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback. Our support team will reach out directly regarding the email notifications. We acknowledge the inconvenience of our recent system downtime, resulting from our transition to Amazon Web Services (AWS Cloud). This upgrade will improve our users' experience moving forward and help us maintain our 99.5%+ up-time standards.
Review Software
Commentaires : Controlling daily trucks is greatly organized, just needs to be updated.
Avantages :
Organized, informational, Changeable, Very User friendly.
Inconvénients :
Slow, Too many steps, Have to click too many pages to get what information is needed. Needs to have quick access to Daily Schedule upon logging in. Needs to be faster at loading up pages. It would be nice to have an App on phones for easy logging on delivery times and or changes.
Réponse de l'équipe de Alpega
il y a 5 ans
Hi Peter, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback. You are able to set Current Schedules as your homepage. I will contact you directly to explain.
Alpega (Transwide)
Commentaires : Alpega(Transwide) has given me a good experience. It is user friendly and allows my company to conduct business in the manner it needs to, to best serve our customers. The customer service team in Pittsburgh is always willing to help, and make it a priority to help find ways to make the system work more for our needs. CSR is always on top of finding solutions, and if she doesn't know the answer she makes sure to search one and get back to us.
Avantages :
This software makes it easier for my department to conduct business. It gives a line of communication between our customer service department and truckers in order to ensure the customer is getting their shipments. It is eye appealing and user friendly.
Inconvénients :
The notifications are sometimes delayed, on when they are going to have outages.
Réponse de l'équipe de Alpega
il y a 5 ans
Hi Aimie, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and we're happy to hear our support team has been helpful. We are currently working on improving our communications around system access.
Excellent Communication Tool
Commentaires : We were the first U.S. company to start using Transwide. We utilize the tendering product to get our orders to truckload carriers. It saves us a lot of time and errors in the tendering process. Our carriers like it a lot with the 24/7/365 system availability.
Avantages :
Simplicity of use and clear organized transport order information for the users. Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers. Don't have to keep changing password like a lot of systems. System updates are always done on weekends.
Inconvénients :
Screen changes are a bit slow (about 15-30 seconds per screen). Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.
Réponse de l'équipe de Alpega
il y a 8 ans
Thanks for the great review and feedback. WE appreciate our lengthy relationship with Roquette. You never forget your "first" ;-)
