Salesforce Analytics Cloud

Avantages: If your company is heavily invested in Salesforce and it's your go-to system record and you aren't using Wave - you need to seriously consider it. It has a learning curve, but not unlike any other BI tool. It has dashboards that come out of the box that can be useful for some but otherwise is extremely customizable. They are continually investing on the platform and providing improvements, still some to be made.

Inconvénients: If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first (ie: building lenses - or datasets) and it may take some time to grasp. It can also be expensive, but in our case it has more than provided value for our team to help improve decision making abilities. My one biggest fault with SFDC is that any kind of real time support service is an add-on, so you'll need to be patient if you require help.

Avantages: Amazing visual experience for your data. Users find it so much easier to use and view data as well, which allow them to drive their performance in the right directions. The visualization of data not just from salesforce but also from outside systems is a huge plus as well, as now we can see all of our data in one place.

Inconvénients: It is a heavy lift to implement and at first it can take a little bit of time to understand what you are looking at. But once it clicks it is off to the races.

Avantages: I have recently worked with this product, Dashboards are very interactive, mobile friendly and easy to share your data with your colleagues. You can filter your data with your dynamic time query. Response is also very quick and fast in terms of performance.

Inconvénients: We have started recently and in learning phase, So can't provide much information for least like, but graphics are above than my expectation. i personally appreciate it.

Commentaires: we use wave analytics to product sales and service dashboards

Avantages: Produces great-looking dashboards that work within salesforce enviroment

Inconvénients: difficult to create dashboard with out a good understanding of sql and sqal

Commentaires: Expensive and there is always a hitch with Salesforce, but we are getting our money's worth and happy with the analytics we have built.

Avantages: Any Salesforce plug-in to your implementation is a benefit, and this is a great one. As long as your data is in Salesforce, you have ample tools to run analytics and build reports.

Inconvénients: We have a lot of data NOT in Salesforce, so have to use a third party tool to analyze that data separately. We are looking into Einstein, as they say you can use both external and internal data.