Pour qui ?

We're the only cloud-based management system robust enough to serve complex enterprise firms - yet versatile enough to bring affordable, industry-changing technology to soloists and small firms.


Notes moyennes

43 avis
  • 4.5 / 5
    Note globale
  • 4.5 / 5
    Facilité d'utilisation
  • 5 / 5
    Service client
  • 4.5 / 5
    Fonctionnalités
  • 5 / 5
    Rapport qualité-prix

Informations sur le produit

  • À partir de
    $39/mois
  • Version gratuite
    Non
  • Version d'essai gratuite
    Oui
  • Déploiement
    Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation
    Formation présentielle
    Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide
    Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Merus
  • http://www.meruscase.com/
  • Fondé en 2008

À propos de ce logiciel

MerusCase has changed legal software forever by offering a unique, guided experience per law type, packaged in the fastest cloud-based technology available. Moreover, it's the only cloud-based system that brings you total HIPAA compliance as well as fully-integrated document automation, time tracking, billing, calendar, email, and case management. With MerusCase, you'll be able to run your practice from any computer or mobile device worldwide and experience de facto perfection with 99.9% uptime.


MerusCase - Fonctionnalités

  • Facturation des provisions
  • Gestion des calendriers
  • Gestion des cas
  • Gestion des documents
  • Relevés de clients
  • Suivi des comptes
  • Suivi des frais
  • Suivi du temps
  • Archivage et rétention
  • Assemblage de documents
  • Ciblage de documents
  • Collaboration
  • Contrôles d'accès
  • Gestion de versions
  • Gestion des contrats
  • Indexation de documents
  • Recherche en texte intégral
  • Cabinets d'avocat
  • Comptabilité de fiducie
  • Corporations
  • Gestion de la découverte
  • Gestion de la facturation
  • Gestion des calendriers
  • Gestion des clients
  • Gestion des conflits
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des dossiers
  • Gestion des tribunaux
  • Gestion des tâches
  • Gouvernement
  • Notes de cas
  • Suivi des communications
  • Suivi des frais
  • Suivi du temps
  • Comptabilité de fiducie
  • Facturation
  • Gestion des bibliothèques
  • Gestion des calendriers
  • Gestion des cas
  • Gestion des clients
  • Gestion des conflits
  • Gestion des contacts
  • Gestion des contrats
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des e-mails
  • Gestion des ressources humaines
  • Gestion des tâches
  • Gestion financière
  • Historique des cas et des clients
  • Portail client
  • Suivi du temps
  • Facturation
  • Gestion des brevets et des marques déposées
  • Gestion des calendriers
  • Gestion des cas
  • Gestion des documents
  • Gestion des portefeuilles
  • Gestion des tâches
  • Recherche de dossiers judiciaires
  • Suivi du temps et des dépenses
  • Système de calendrier et de rappel

Avis les plus utiles sur MerusCase

I did not have any kind of legal experience and I would say that working with Merus it was very easy

  Traduire avec Google Translate
4/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
4 / 5
Support client
Rapport qualité-prix

Avantages: It is a program that is easy to work with, pretty user-friendly for people with experience or no experience.

Inconvénients: For me, something I have noticed from the beginning was that after every update the software has crashed.
- I work for the Personal Injury Department it is not as user-friendly as it is for WC.
- Has at times a huge delay updating and uploading e-mails
- When searching for a contact (company) when having several named the same but with different addresses when trying to link it to a person contact it does not give you the option because the list its only like 10 option, for the PI department that is very difficult because we work with a lot of insurance companies that have several locations and by not being able to link an adjuster to the correct company and address it creates issues.
- In the incident tab I feel that should be larger and easier to write down and be able to see it, the filed that is given to writing being only one line it makes it difficult to be able to read it all and proofread it due to the fact that you cannot look at the whole thing at once.
- For PI Dept should give the option to create add more fields and also when creating a new case PI case should automatically add before the case # a PI to facilitate and make it easier to identify the case without having to manually go and change it.

Réponse de l'éditeur

envoyé par Merus le 17/07/2018

Hi Marieli,

Thank you for your feedback. Emails sent in Merus are always received instantaneously. Slow emails are due to slow email servers which are unfortunately, outside of Merus¿ control.

For contacts and companies with the same name, there is a Dedupe tool which combines case information under one rolodex entry. All you need to do is click on Settings (gear icon) > Data Management > Remove Duplicates > Contacts or Companies.

For the creation of an automatic case #, you can set a secondary case identifier as ¿Use the `File Number¿ set in the case¿. It¿s under Settings > Firm Display Options > Display Options: Case ID & Parties. Please reach out to our Support Team if you need help with this.

As for your other concerns, would you mind sending a screenshot to our Support Team, along with notes that point out the specifics of your feature request? This will provide more context for us so that we can learn your exact needs so that we can create an even better product.

MerusCase allows my staff to work efficiently and collaborate easily, even internationally.

  Traduire avec Google Translate
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: The simple interface and clear training session allowed me and my staff to become proficient in the software in a short amount of time. I love having the recording of our initial training session to give to new hires, so I spend almost no time training them directly on the software. My staff have all contacted the support team and gotten clear, workable responses to their questions in minutes. That means they can get back to work quickly without having to wait for me to answer their questions or contact support for them. MerusCase has all the features I needed for my small immigration firm. They work hard to make the product even better with each release. I'm looking forward to seeing even more benefits in the future!

Avantages: I have used a few different case management software platforms, and what I like best about MerusCase is their customer support. They are quick to respond to my questions, and the front-line customer support team almost always answers my questions with one email. They can even make some changes directly to the software, something that previous companies did not offer. The template creator is one of my favorite features. It is easy to use and allows me and my staff to quickly generate common letters, basic court filings, and other documents. This allows us to use our time and energy less on pure data entry and more on higher-level functions. As an immigration lawyer, I appreciate having the immigration forms already organized into common filing packets. We also have a large volume of cases, and the workflow function allows us to automate certain reminders to make sure our cases are all moving forward on time. I have staff in my office, across town, and overseas. With MerusCase, it's easy to upload documents, access case notes, and keep everyone on the same page.

Inconvénients: Even though MerusCase has a number of powerful features from a time-tracking and billing perspective, I found it to be geared more for larger-sized law firms. Their support team was great and worked closely with me to answer all my accounting questions, but in the end, I decided to stick with my current billing software, since it fits my particular accounting method a bit better.