MerusCase

"Smooth, Organized and professional"

Commentaires: I learned how to handle tasks and assist attorneys in a clean and intuitive software.

Avantages: I like how you can easily create new contacts and open cases in an effective and straightforward way. The layout of the Case Details tab makes it easy to find what you are looking for in a case. I love how MerusCase easily syncs with your email account and also remind you of important events coming up. The calendar is simple to use and can help you filter by person which is incredibly useful. Overall a very pleasing software that can increase productivity and help you manage day to day tasks.

Inconvénients: The only improvement I would suggest is that at times previews of documents can be slow or delayed. If this could be fixed it would greatly speed up document processing.

"Good software, best customer support I've ever experienced anywhere"

Commentaires: Form document management; ability to bring email into client's case, great calendaring system

Avantages: Ease of use, form document management and merge functions, email coordination in cases. There's a lot to like. I tried MyCase and chose Merus instead, mainly because document creation and merge were so easy in Merus.

Inconvénients: The documents placed in a file must be correctly tagged by subject (e.g Plaintiff Discovery Propounded) in order to be able to find them during a search. They do not reside in "folder", which is what most of us are accustomed to using in a Window's platform. The most important thing is getting staff to properly tag the document. So this is really not a con, just something that needs to be taught to Staff and followed by all.

"Worth Every Penny"

Avantages: MerusCase is the simple, easy to use cloud based software. We regret not moving over to cloud based sooner. The ability to drag and drop to upload documents, task co-workers, calendar, invoice all in once place has helped productivity in our office. We did not choose to migrate our current and old files from our server. I would recommend using Merus to transfer your files from your existing software or server. It is worth the extra cost. Customer service is on top of their game. They are responsive, knowledgeable and friendly.

Inconvénients: There are a few items I would like to see made available in the future (i.e. a search bar instead of drop-down menu for searching clients). The cons do not factor into our decision to stay with MerusCase, as they are all smaller detail items,

"Alot of Glitches. Very basic."

Commentaires: Good, general case software, but not a good Case Management tool, in my opinion.

Avantages: Can jump right in to use it in a basic way. Can place "Tasks" and check them with dates due. I do like the measurement tool. It's inspiring, but have no idea what the criteria are.

Inconvénients: Calendar glitches constantly. This is just really not a good part of the app. Doesn't save, saves with wrong date, have to click refresh or it may never show up. Always opens up to a date in 2016. Program takes forever to open up. IMO, the worst part of this software.
No app to track and get reminders for different aspects of the case. Just a general "tasker" but again, no reminders. With thousands of cases, you will need create your own tracking sheets for various tasks.

"05/05/2020 REVIEW OF MERUSCASE BY ATTORNEY David G. Schumaker"

Commentaires: EXCELLENT. TIME SAVING. ALLOWS BETTER AND QUICKER ACCESS TO INFORMATION AND EASE OF MODIFICATIONS TO FORM LETTERS TO MEET SPECIAL NEEDS.

Avantages: EASY DATA INPUT; ALL DATA IN MERUS CASE; EASE OF MOVING AROUND IN A CASE FROM STATUS, TO FORM LETTERS, TO PEOPLE IN CASE, TO CALENDAR, ETC.; FRIENDLY AND HELPFUL SUPPORT STAFF; CONTINUING EFFORTS TO UPDATE AND UPGRADE THE PROGRAM

Inconvénients: NO CONS. BEST WORKERS' COMPENSATION CASE MANAGEMENT SOFTWARE FOR APPLICANTS' ATTORNEYS AND FOR DEFENSE ATTORNEYS