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Description de Ad Orbit

MagHub est un outil innovant et adaptatif de workflow de CRM et de publication qui vise à améliorer l'activité média, que celle-ci soit imprimée ou numérique. Basé sur le cloud, MagHub est facile à déployer, à utiliser et à gérer. MagHub est le seul outil de publication de médias et de CRM dont tous les éditeurs ont besoin pour gérer une entreprise prospère.

Qui utilise Ad Orbit ?

Éditeurs de magazines B2B ou B2C éditant plusieurs publications et services.

Ad Orbit Logiciel - 1
Ad Orbit Logiciel - 2
Ad Orbit Logiciel - 3
Ad Orbit Logiciel - 4
Ad Orbit Logiciel - 5

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Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur Ad Orbit

Note moyenne

Note globale
4,5
Facilité d'utilisation
4,3
Service client
4,7
Fonctionnalités
4,3
Rapport qualité-prix
4,6

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
62%
4
33%
3
3%
2
1%
1
1%
Kristi
Kristi
President (É.-U.)
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Maghub Review

5,0 il y a 4 ans

Commentaires : I was on the fence with Maghub vs. their so called competitor. I regret that I went with the competitor at the time. Two years later and incredibly frustrated with their competitor I called Maghub. From start to finish, [SENSITIVE CONTENT HIDDEN] were true professionals and truly cared about my business and how the transition would work. There's always a learning curve when you switch to new software, but for me it was like someone finally turned on the lights! The platform is very user friendly, I love the app and I can't rate their customer service high enough.

Avantages :

Honestly, I love everything about this software.

Inconvénients :

Zero complaints. Their customer service is top-notch, so if there is something you don't understand or need assistance with - they are right there with you. They listen to your feedback, I forget what I wanted functionality for but it wasn't an option. A quick call to [SENSITIVE CONTENT HIDDEN] and within days they had programmed that feature for me, at no additional cost. That's what I call listening to the customer.

Réponse de l'équipe de Aysling

il y a 4 ans

Thank you for your thorough review of the MagHub platform! We're glad to have your publication on board with us, and we're absolutely grateful that our platform and team could exceed expectations!

Matthew
President /Publisher (É.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Ode To [sensitive content hidden]- The MagHub Queen

4,0 l’année dernière

Commentaires : Overall very positive. Although there are a few things that I wish this system does but wont. It does help us to be significanlty more efficient with the billing and management of our artwork that the spreadsheets we were using before MagHub. Their staff is great too. Instant service online when we have questions, and great about connecting back with us if we have additional needs. They are very customer oriented.

Avantages :

Their software is pretty slick once you get to know how to use all of the bells and whistles. Their staff is nice and [sensitive content hidden] goes way out of her way, except late on Friday nights, to help us West Coast folks out with our magnitude of crazy questions. Overall, this is the best program we have found to help us manage all aspects of our publications: Sales, Design, Billing.

Inconvénients :

Like any new software, the onboarding takes time and patience. I have the time, just not too much patience.

Réponse de l'équipe de Aysling

l’année dernière

Hi, Matthew thanks for your review! This feedback helps us know what's working and where we need to improve. We're thrilled that you enjoy working with our support group. We're biased, but they really are the best!

Jim
Associate Publisher (É.-U.)
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best media sales CRM I've used....

4,0 il y a 2 mois Nouveau

Commentaires : Ad Orbit is a solid product and the AO team seems to always be improving it. AO was a very noticeable upgrade from Magazine Manager.

Avantages :

--Intuitive --AO listens to their customers and is always adding new features --Great customer support - the CHAT feature is so convenient

Inconvénients :

I like the app... it is more than adequate, but it could be improved... though, I have no doubt that the AO team will improve it.

Chelsie
Associate Publisher (É.-U.)
Édition, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées précédemment :

Great features that are hard to find

3,0 il y a 2 ans

Commentaires : This system has an incredible amount of features, which makes it great, but also difficult to navigate and to fully understand how to implement the available features into our work process. I love the customer service reps and their eagerness to help. I dislike the user interface and lack of ability to create customized views.

Avantages :

The live chat support has been superb, giving me the answers I need right when I need them. They are courteous and thorough in their effort to help. If they don't have the answer I was hoping for, they offer to submit a feature request. The system has a lot of features and is improving constantly.

Inconvénients :

The system could benefit from a UX designer to make all the features cohesive and easier to access. The help center can also become out of date when updates are made. We had a rocky start because most features were turned off by default, so we had to find out through struggling that our pain could be eliminated with the click of a button. Printing in MagBuilder does not render a useful document. Our production department was very excited to use the InDesign plugin, but alas it hasn't been fully functioning since we signed up. I'm still keeping the faith, as their customer service gives me hope.

Soula
Marketing Director (Canada)
Marketing et publicité, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

MAGHUB MAKES LIFE EASIER

5,0 il y a 4 ans

Commentaires : I have been using it for a yr. now and the Overall experience has been great.
For an in house program, easily taught and makes me have better access to my 200 clients .
Not complicated at all to learn and truly a great program.

Avantages :

I can easily see my schedule, appointments, all the information I need on a particular client. The payments are automatically done (*meaning the way it is set up to send reminders and I DO not need to do this anymore )** the Activities is great for my notes and for me to choose if I want to set up a TO DO make an appointment or EMAIL the client a reminder without having to type or copy past if already programmed* the Email Contact About Call * feature also one of my favorites.

Inconvénients :

That I am not able to fix the layout *my preference * site settings. I preferred it on the top , not docked on the side and for NOT being able to manage or set it the way I like.

Réponse de l'équipe de Aysling

il y a 4 ans

Thank you for your review of MagHub, we're glad that the MagHub platform has made your processes easier. Regarding the Left-Hand Navigation menu, we understand that it is an adjustment, and one that we will continue to improve. We adopted the Left-Hand Navigation many years ago for our Client/Subscriber/Vendor portals, and after testing those processes, we found users find and access things easier; which prompted us to release it for all of MagHub.