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Actionstep
Description de Actionstep
Actionstep est un système complet de gestion de cabinet juridique, intégré dans le cloud, avec à son cœur l'automatisation. Actionstep utilise le flux de travail pour éliminer les tâches administratives des cabinets d'avocats et simplifier la façon de travailler. Actionstep propose 3 plans de produits pour offrir une excellente expérience et une excellente valeur aux entreprises de tous types et de toutes tailles. En donnant aux avocats le temps libre pour écouter, intéressez les clients et faites la différence envers eux, chaque jour.
Qui utilise Actionstep ?
Pour les cabinets d'avocats soucieux de l'entreprise qui veulent simplifier leur façon de travailler, automatiser leurs processus uniques et optimiser leurs résultats juridiques.
Actionstep ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
Actionstep
Alternatives à Actionstep
Avis sur Actionstep
un logiciel de facture très efficace
Avantages :
ce logiciel me propose tellement de facilité pour mes facturations en toute simplicité
Inconvénients :
j'aimerai juste que vous apportez juste quelques développement sur vos outils
Logiciel d'étape d'action
Avantages :
Actionstep est un logiciel qui nous propose beaucoup de facile pour les action des droites en tout simplicite
Inconvénients :
Juste quelque development sur les outils
Alternatives envisagées précédemment :
Stick with it - it's amazing
Commentaires : Overall, it has been fantastic. [SENSITIVE CONTENT HIDDEN] was incredibly helpful, easy going, and keen to answer my questions. [SENSITIVE CONTENT HIDDEN] also incredibly knowledgeable and honest in his suggestions, I think he was one of the main reasons I decided to proceed with Actionstep - and I am very happy with that decision.
Avantages :
The features and functionality built in to Actionstep are amazing. This is a company that actually understands legal practice and legal software. I am impressed that Actionstep offer features that should be standard in every legal software, but aren't always included.
Inconvénients :
It does take some time to get used to it and to actually make it work for you. The key is to actually spend time using it and customising it to your needs. This isn't a plug and play solution out of the box, and firms will need to take time to make sure that they have configured it to meet their needs.
Réponse de l'équipe de Actionstep Software
il y a 3 ans
Thank you Daniel. Fantastic to hear you are making the most of the functionality built into actionstep - we pride ourselves on being an All-In-One solution. If you have any questions - please don't hesitate to contact our support team on support@actionstep.com or in our in-app chat.
Alternatives envisagées précédemment :
Excellent CRM for lawyers!
Commentaires : Overall, this is a terrific product worth purchasing!
Avantages :
We loved the ability to craft work flows based upon our specific practice. But we also had the flexibility to obtain pre-set work flows as well. The client management and task automation is incredibly helpful.
Inconvénients :
My biggest frustration is that we created a webform so with a couple clicks, staff can create a new potential client matter using that information as it integrates into the software. However, 90% of the webforms are spam that has to be read every day because bots are completing the form. Have not seen a remedy for this because AS just refers us to our own IT but we have filters and the bots are coming in through AS system. This is a huge issue I've spent so much time on and it is the one issue that would make our work lives so much better if it could be remedied.
A Great Case Management Concent but Lots of Bugs and Poor Customer Service
Commentaires : It has helped to automate case management and save time but the system is very glitchy and constantly "breaks". They offer little support and constantly direct customer to hire expensive "consultants" to address issues that their support should provide.
Avantages :
Workflow automation, task creation and automated emails
Inconvénients :
Setting up the system to integrate with office procedures is difficult and very expensive. Setting up is not user-friendly and will cost over $20,000 for even the smallest of offices. They are constantly making changes to the system which always breaks something else. Their support is poor to none. Had we not invested so much already into this system, we would look for something else. Lots of "promises" with no delivery. This product could be the best there is if they would just make what they have actually "WORK".
Réponse de l'équipe de Actionstep Software
il y a 8 mois
Thank you for taking the time to share your feedback on your experience with Actionstep. We're pleased to hear that the workflow automation, task creation, and automated emails have helped to save you time in your case management. Regarding the changes we make to the system, we strive to improve our product by releasing updates that add new features, improve existing functionality, and address any issues. However, we understand that changes can sometimes result in unexpected glitches, and we apologize for any inconvenience this may have caused. We appreciate your feedback and encourage you to reach out to our support team if you have any further concerns or issues. We value your business and hope to have the opportunity to earn back your trust.
