
Spacewell
Description de Spacewell
Gestion des services généraux, de l’immobilier et de l’environnement de travail intégrant toutes les activités et points de contact sur une seule plateforme. -autonomisation des utilisateurs grâce au libre-service ; -activation rapide et flux de travail configurables ; -services intelligents et données IoT en temps réel ; -applications mobiles performantes ; -analyse standardisée et benchmarking ; -restructuration des espaces et des services. Pour les entreprises de plus de 500 employés.
Qui utilise Spacewell ?
Spacewell fournit des logiciels de gestion immobilière, du lieu de travail et des services généraux (IWMS/CAFM) pour les organisations dans 60 pays dans le but de gérer leur portefeuille immobilier. Pour les sociétés de plus de 500 employés.
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Spacewell
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Randy
Great Product and Great Support
Commentaires : .We highly recommend Axxerion.
Avantages :
We are an active client of the Axxerion platform where we rely on the strength of this service to help monitor key activities that are critical to our operations effectiveness. Recently we were in need of a custom service solution within the Axxerion platform that would assist us with the monitoring of requests from our associates. These requests were being managed outside any tracking system and thus they were not being properly resolved. As we begun to frame out our vision for a solution, it was critical that the end result would be simple to use and embraced by our team as a workable change to the way they requested service changes. Building on our relationship with the Axxerion team, we defined our business need and briefly framed out our initial requirements for a proposed solution. The Axxerion team immediately worked with us to frame out an initial solution that was reflective of our business challenge along with providing renderings of how the application would work and what the solution would look like. Once approved, the Axxerion development team worked directly with us to build the code, customize the presentation and draft a workable user guide. At each step of the development cycle, the code was made available for comment with adjustments immediately applied. With a timeline that had us introducing the new code fast approaching, Axxerion ensured that they provided the support to meet our release date. All in all this experience was quick and effective.
Inconvénients :
Our company has been a client for a number of years and we have had no issue and problems. The Axxerion team has been very responsive.
Momo
Too early for a dipper review
Avantages :
Easy to use, and it is easy to navigate between different features.
Inconvénients :
Too early to give this kind of feedback then we just started using the tool.
nico
Ticketing system Axxerion
Avantages :
Spacewell offers a wide variety of products in multiple languages. Personalizations are always possible but the basis remains globally the same for all customers, meaning easy maintenance & updates.
Inconvénients :
The range of products offered by Spacewell is enormous. A good selection of each service is needed, do i need it or/and what's the surplus value for me. This selection process and personalization is a paying service difficult to scope the expense upfront..
Rameez
Good to have
Avantages :
I have used this software quite a bit and I find that it's easy to use and quite helpful in your project management as well
Inconvénients :
You'll have to spend some time and understand the software and look at all the aspects and features it has to offer
Jacco
Review FMIS brick management
Commentaires : my experiences with our contact person are good. If there are minor issues, the service desk is easily accessible and matters are dealt with immediately or referred to our permanent engineer.
Avantages :
The system is easy to adapt, as all options for managing a real estate portfolio are already available. The option should only be adjusted according to your own process, for this request the costs are usually low and the engineer quickly understands the purpose of the adjustment. Reports and email templates can be created yourself. The system is very user-friendly, stable and software updates are not noticeable in the operation (so no more powerdown or errors after an update). Depending on the demarcation set, the transparency is the same for all stakeholders (clients, tenants, contractors) and no miscommunication is possible, which is necessary for our business.
Inconvénients :
I have not had any problems with the software. It is advisable to have a thorough programm of requirements at the start. This simplifies the implementation and keeps the focus as there are a lot of options of real estate management to select.
Réponse de l'équipe de Spacewell
il y a 2 ans
Hi Jacco, thank you for taking the time to leave a review for Spacewell! We're delighted to hear that you find our software user friendly and a good fit for your organization. Moreover, we are very happy to hear that our account management and service desk teams were easily accessible and support you immediately. We really appreciate your feedback. Thank you!