Pour qui ?

Dinerware software is designed for flexibility. Dinerware is a perfect fit for table service, fine or casual dining, as well as quick service restaurants. It's also ideal for bar and nightlife.

Notes moyennes

5 avis
  • Note globale 2.8 / 5
  • Facilité d'utilisation 4.4 / 5
  • Service client 3 / 5
  • Fonctionnalités 3.8 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • Version gratuite Non
  • Essai gratuit Oui
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Dinerware
  • http://www.dinerware.com

En savoir plus sur Dinerware POS

Dinerware restaurant POS software was created to help bars and restaurants run smoothly from the restaurateurs point of view. Our vision is to make hospitality POS radically easier to use and more reliable, while constantly innovating and supporting an open platform for integration. Dinerwares intuitive user interface lets you spend less time in front of a computer screen and more time with your guests, and our solid technological platform ensures high reliability you can count on.

Dinerware POS - Fonctionnalités

  • Accès mobile
  • Carte de fidélité
  • Commande en ligne
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des conseils
  • Gestion des livraisons
  • Gestion des stocks
  • Partage de l'addition
  • Rapports et analyses
  • Vérifications distinctes
  • Comptabilité intégrée
  • Facturation
  • Gestion de table
  • Gestion des cuisines
  • Gestion des employés
  • Gestion des listes d'attente
  • Gestion des menus
  • Gestion des réservations
  • Gestion des stocks
  • Point de vente (PDV)
  • Rapports et analyses

Avis les plus utiles sur Dinerware POS

Not a Reliable System

Publié le 24/04/2019
Cailin H.
Financial Analyst
Restaurants, 201-500 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
2/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
3 / 5
Support client
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My company has not had a good experience with Dinerware and will be searching for a new POS System.

Avantages: As an analyst who mostly uses this software to collect data from our restaurants I do like some of the reports that are available in Home Office. I have the ability to view everything from sales and transaction details to product mix and employee time sheets.

Inconvénients: We seem to constantly have issues with the software being down at our restaurants. Home Office often doesn't work for certain locations or if it does, reports will take forever to run. Also, I hate the fact that I can't log in once to see all restaurants together. I have to log out and back in to switch between stores which is a huge pain and a waste of time.

I have used this software working at a restaurant.

Publié le 07/09/2017
Emilia S.
Server
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: This software helps a lot in organizing orders.

Avantages: The software is self explanatory. It is easy to use and easy to grasp. It helps run the restaurant smoothly.

Inconvénients: The software font is not exactly the more aesthetically pleasing. A better text font would be appreciated.

POS (doesn’t stand for point of sales with Dinerware)

Publié le 23/05/2019
Trent A.
Owner
Produits alimentaires, 13-50 employés
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
1/5
Note globale
4 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
1 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: This has been the worst experience you could imagine. The tech support is a joke. Nobody knows the software.

Avantages: It seemed to do everything that most POS systems do and the company flipped our existing system for no money (except 3 additional terminals $9500) for the same monthly maintenance fee as I was paying on a 11 month old system.

Inconvénients: The reports and boh system are horrible.

Expect to buy a whole new system every 3 years

Publié le 04/11/2015
Connie S.
owner
Provenance de l'utilisateur 
1/5
Note globale
3 / 5
Facilité d'utilisation
Fonctionnalités
1 / 5
Support client
Rapport qualité-prix

Commentaires: I've used this software for over 14 years in my restaurant. The interface is easy and there are lots of programming options which makes it attractive, but it runs on Microsoft-based software so we have had to buy a whole new computer system every 3-4 years because the whole thing melts down!
They have telephone tech service for which I pay $70/month (if they have to come out to my restaurant, it costs WAY more!). By the time they get back to me (6-7 hours on average), I've already either fixed it myself or had one of my tech buddies come out to fix it.
LOTS OF BUGS in the system. The last time change to daylight savings time, our whole system inexplicably reverted to 2002 (!!!) and we lost all of our tickets for the entire day!
We are now about to buy yet another new POS system (this last one melted down after just 3 years). We are NOT going to buy Dinerware again. Having to spend $4000 every 3 years on a new POS system is unacceptable.
Dinerware is now owned by Heartland, a huge mega credit card processing company, so their service is totally impersonal.

Easy to use, robust POS for the service industry

Publié le 03/03/2017
Troy L.
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix

Commentaires: The new gold standard in service industry POS. Specials, discounts, deep menus... split checks/tables, everything you need to run your bar/cafe/restaurant/coffeshop

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