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Referral Rock
Description de Referral Rock
Marketing de réseau multiniveau sur pilote automatique : plus de recommandations, moins de dépenses pour acquérir des clients. Permettez à vos clients de facilement découvrir, rejoindre et partager.
Conçu pour les spécialistes du marketing qui cherchent à développer leurs programmes de parrainage sans gérer les tâches administratives. Portail entièrement personnalisable, multiples options d'intégration, partage en un clic et récompenses flexibles.
Intégrez les systèmes que vous utilisez déjà. Suivez et gérez l'impact à mesure que vous évoluez. Assistance experte d'un gestionnaire dédié à la réussite des clients.
Qui utilise Referral Rock ?
Les spécialistes du growth marketing, les entreprises d'e-commerce et de SaaS, les PME et les prestataires de services.
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Referral Rock
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Avis sur Referral Rock
The team is amazing. I'm far from a computer wizard. They have made it super easy.
Avantages :
Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.
Inconvénients :
It's not really a con but better artwork would be nice. But you have the option to upload your own work.
Réponse de l'équipe de Referral Rock
il y a 7 ans
Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.
Alternatives envisagées précédemment :
RR is great for syncing with a HubSpot CRM
Commentaires : RR support has been great. Our support person has answered all questions in a quick and timely manner and has really been able to help us make changes and understand how to use
Avantages :
As an admin, RR is great for managing and tracking referrals and affiliate data. I enjoy being able to keep up with all details in real-time and seeing referrals come in for our affiliates. As an affiliate, I enjoy the features RR offers when allowing me to see my referral data and all info I need to be a successful affiliate right on my dashboard as soon as I log in to the portal.
Inconvénients :
As an admin, RR is very difficult to navigate. I struggled to understand where to find settings changes, how to set up the program and save edits I made to our program, among other things. The different options RR offers are great, but I found it extremely difficult to navigate and understand as a potential first-time affiliate admin user.
Software Feels Like It's In Development Phase
Commentaires : I feel like I'm trial testing an affiliate software that's not quite ready to launch. There's glitches and broken functionality everywhere. It will likely work for what we're hoping to do, but I'm disapointed in the overall experience.
Avantages :
I interviewed a lot of referral softwares before going with this one and am relatively happy with my choice. It has good features for the price point. The sales team was helpful and awesome. In general, it probably will work for our purposes. That being said, it falls short of the professionalism and "finished" product I was hoping for.
Inconvénients :
I feel like this software is a bit antequated in the design and is overall in development stage. There are several places where functionality just isn't quite seamless - I can ALMOST do what I need to do, but not quite. Features such as limited custom fields, awkward formatting, lacking conversion script instructions, etc made the set up process frustrating. I switched to this software so I wouldn't have to take so many shortcuts with our referral program and I feel like I'm having to hack my way into getting it to do what I need it to do. I've submitted over 20 feature requests since starting to use the software just a week ago. We'll see if they make adjustments as we go on.
Alternatives envisagées précédemment :
Loved using Referral Rock, Great Integration with HubSpot
Commentaires : We've loved our experience with Referral Rock! The implementation team is very helpful and our specialist, [sensitive content hidden], is super responsive and willing to help. She didn't overwhelm us with emails or resources, but we always knew we could go to her with any questions. Overall, a really great experience and we definitely recommend!
Avantages :
We needed an easy-to-use affiliate management and payout software that integrated seamlessly with our CRM, HubSpot. We've loved our experience so far and it's been easy for our affiliates to use!
Inconvénients :
Because we are new to the system, it's sometimes hard to find the settings we're looking for within the system. Also, I wish it were possible for our affiliates to update all of their personal info in their account settings (such as email and Paypal address). Other than that, we are loving it!
Alternatives envisagées précédemment :
Frictionless for the Customer!
Commentaires : Overall great experience. Great customer service and our account manager [sensitive content hidden] was super helpful and knows her product very well!
Avantages :
The best thing is how easy it is for a customer to sign up with a single click and use their dashboard link to check their stats. Our goal was to make it frictionless for the Referring member and Referral Rock certainly does that.
Inconvénients :
We had to host the landing page within Referral Rock instead of our domain for tracking purposes. This was not ideal but it was the only way to make it work with our system.
