Cognito Forms

An effortless, beautiful and effective way to create splendid contact forms

Commentaires : It is just amazing! Stylish, elegant, innovative, useful, user-friendly, secure, adaptive, responsive!
Cutting-edge and easily accessible. An effortless and meaningful way to make any landing page better.

Avantages :

Well, it is just amazing! Innovative. Cutting-edge. Secure. Elegant. I have been looking for a great tool to keep in touch with my customers, and it was not that easy because one of my landing pages was created on pure html (I did not use any CMS), that's why it was quite challenging to find anything suitable. I needed something to insert into my html code in order to have an easy, convenient, comfortable, effortless, efficient and accessible way to communicate with my customers. Firstly I tried to use some survey forms, but they were expensive, and their "thank you" page looked misleading which caused problems, besides survey forms let my customers use them only once. It was absolutely inappropriate and I had to look for a better way for getting feedback and appointments. I am as happy as a lark to have such a great contact form on my landing page. I have uploaded my logo and my background for this form, created a link of the form and added this link to my landing page, by using a nice, neat and beautiful button (created on my own) which, as soon as the customer presses the button redirects them to the contact form. There are some additional ways of integration, but I have not tried all of them yet. Thank you, guys, Cognito Contact Form is the best contact form I have ever tried!

Inconvénients :

Well, it would be great if there were some integration functions like "redirecting to Cognito Forms + having your own domain link". You know, sometimes some web-page owners desperately need integration but they don't have enough space on their pages to insert additional scripts or codes over there. Do you have such a function? Maybe I did not search carefully enough?

You can't go wrong with Cognito Forms

Commentaires : Overall, the Cognito form is one of the most friendly form builders out there. It has advanced features, a comprehensive support section, a drag and drop editor, and amazing integrations through Zapier. Indeed, you got nothing to lose with Cognito Form.

Avantages :

What I really like about Cognito Form is its advanced features. Even in the free plan, users can explore interesting mock-ups. Not to mention that the Cognito form has a large array of templates.

Inconvénients :

What I dislike about Cognito Forms is that the electronic signature feature is only available in the Pro-Plan.

Cognito forms for survey

Avantages :

The forms come handy for survey and data collection. It is easy to integrate with website

Inconvénients :

The forms look and feel cannot be changed

Terrible Customer Service.

Commentaires : I would have been better off using Google Forms/Sheets.

Avantages :

What I will like best is no longer using them and receiving notification emails without the ability to view any forms.

Inconvénients :

I figured out the issue with the help of someone who does not work for you. You were sending notifications to an email address which is associated with a different account that does not have access to the forms, so there was nothing for me to see. One would think you might be able to see that on your end. I was, after all, communicating with you from an email address that is not for the account receiving the forms. All you do is keep telling me to turn off notifications on my account, but that would do NOTHING to stop the notifications because they were coming from another account entirely. How is it that nobody looked to see that there are no forms for which I should have been receiving notification? And I'm supposed to trust my client's information and important documents with your company? I can only imagine what the ordeal would be like if there was a problem bigger than receiving ghost notifications. I've been going around in circles with multiple representatives without any real help on an issue that should have been extremely simple had someone taken the time to do anything except type in a canned response without doing even a little research into the problem. I can delete my account and STILL receive these notifications for forms I cannot access from this email address. I'll make a note to follow your customer service procedures and follow-through if I ever want to kill my business. A customer cannot speak to a live person? Honestly? Terrible customer service.

Simple but powerful

Commentaires : I researched a few other similar products and feel I chose the right one. It had the most features and was extremely flexible to accomplish a variety of tasks.

Avantages :

I love that I can customize field names to use with other tools and connect with other APIs. It's simple but powerful.

Inconvénients :

The building of your form can be tedious, though isn't unique to Cognito Forms when you have a lengthy form you need to create.