Pour qui ?

LinkPoint Connect supports CRM users with email integration. Existing Salesforce and Microsoft Dynamics CRM users can seamlessly integrate with Outlook or IBM Notes. Supports Citrix.

Notes moyennes

73 avis
  • Note globale 4.4 / 5
  • Facilité d'utilisation 4.4 / 5
  • Service client 4.4 / 5
  • Fonctionnalités 4.2 / 5
  • Rapport qualité-prix 4.4 / 5

Informations sur le produit

  • À partir de 16,00 $US/mois
  • Prix Discounts available for non-profits. Volume discounts available.
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Installation (Windows)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • LinkPoint360
  • http://www.linkpoint360.com
  • Fondé en 2001

En savoir plus sur LinkPoint Connect

LinkPoint Connect streamlines data entry and access by enabling users to instantly view CRM data within Microsoft Outlook and IBM Notes. Record emails, create new contacts, & sync content to the CRM from the email client. View contact, lead, and opportunity, data or record inbound/outbound emails to the CRM. Sync contacts, calendars, & tasks and work with custom objects. Integration available for Salesforce, Microsoft Dynamics CRM, and a variety of platforms built on Salesforce.

LinkPoint Connect - Fonctionnalités

  • Collaboration
  • Gestion de contenu
  • Gestion de la formation
  • Gestion des contacts
  • Gestion des documents
  • Gestion des leads
  • Gestion des objectifs et des quotas
  • Gestion des offres
  • Gestion des performances
  • Gestion des présentations
  • Gestion des réunions
  • Gestion du territoire
Information non fournie
  • Archivage des e-mails
  • Bloqueur de spam
  • Boîtes de réception partagées
  • Gestion des réponses
  • Gestion des signatures
  • Gestionnaire de files d'attente
  • Liste blanche / liste noire
  • Routage
  • Récupération de données
  • Suivi des e-mails

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Avis les plus utiles sur LinkPoint Connect

Great Outlook extension for Salesforce syncronization

Publié le 30/03/2018
Tim R.
General Manager
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I benefit from an easy work flow between Outlook and Salesforce

Avantages: LinkPoint360 is the best extension for Salesforce by allowing you to decide what does and doesn't get input. The ability to easily create leads and contacts directly from outlook is very handy when a new prospect comes through a different avenue. It is also handy to be able to record the whole email to the account, contact, or lead for future reference. You even have the ability to edit the message or make notes that aren't in the email but will be recorded with it into Salesforce. If you are in a hurry the smart record just finds the contact or lead and records it without having to search or make changes.

Inconvénients: I do not like how it manages the spell check. At first it didn't even do spell check but now it checks the entire message, which is really annoying for a long thread. Also, it doesn't have the ability to look for other fields to match an email from, like another email address field in Salesforce.

Réponse de l'éditeur

envoyé par LinkPoint360 le 03/04/2018

Hi Tim, thank you for the positive feedback. We are glad to hear that LinkPoint360 has helped with email recording, specifically Smart Record. If you do have any questions in the future, please do not hesitate to reach out to sales@linkpoint360.com.

wouldn't want SalesForce without LinkPoint

Publié le 15/12/2016
Debra G.
Account Executive
Services d'information, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: The ability to run business opportunities out of Outlook with LInkPoint eases my making new opportunities (one click), opening the exact opportunity I want (side view pane) and also update activity linking to correct contact and opportunity such a time saver. I also like I can change the subject line in my LinkPoint box - different than the subject that is sent to the customer. I can "tell a story" by then just looking at the activity titles. I've called support twice and both times very responsive and solved my issue within the same business day (and they were really user issues, not software issues). Great service for the price point.

Avantages: ease of use and how LInkPoint uses the email address to identify all opportunities for that contact. If I don't have a contact in SF, I can easily add from LinkPoint

Inconvénients: No thinking of any cons . . .

Réponse de l'éditeur

envoyé par LinkPoint360 le 30/01/2017

Debra, thank you for the review. We are happy to hear that LinkPoint Connect has been extremely useful for your day-to-day activities within Outlook. Additionally, we are happy to hear that LinkPoint Connect is easy to use and our Support team has helped assist you promptly.

IT admin's dream

Publié le 06/01/2017
Atom N.
IT Specialist
Marketing et publicité, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I'm the IT specialist for a midsize organization that uses LinkPoint as the backbone of our CRM strategy. From my perspective, it's easy to use, so very little training is required for new hires, and updates itself, essentially making it one of the very few "set it and forget it" applications that I've ever installed. I'd say the best proof that LinkPoint is a quality product is how little I have to think about it. It just works. And on the rare occasion, it doesn't, LinkPoint's support team is very knowledgeable and quick to respond to enquiries. Nothing but good things to say about this product, and don't know what we'd do without it.

Avantages: Ease of use, low resource consumption, self-updating and 'quiet'.

Inconvénients: Nothing that comes to mind.

Réponse de l'éditeur

envoyé par LinkPoint360 le 24/01/2017

Atom, thank you for the positive feedback regarding your experience with LinkPoint Connect. We are happy to hear how beneficial it is to you and your team.

Linkpoint360

Publié le 15/12/2016
Dustin G.
Manager
Fabrication électrique/électronique, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
3 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
4 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Sometimes slow. Sometimes crashes. Other than that, it's terrific. I like the way it working Isis emails and sends them into cases on Salesforce. This makes things very convenient for me as I often have to go back and reference material that has been exchanged. Whenever I need to know some information about a certain case I am working, I know I can easily find it by using the attached emails as reference material.

Avantages: Ease-of-use, convenience.

Inconvénients: Often slow to start, sometimes the software crashes.

Réponse de l'éditeur

envoyé par LinkPoint360 le 30/01/2017

Dustin, thank you for the review. We are glad to hear that LinkPoint Connect is convenient for you to record to your email client to review cases, etc.

Love LinkPoint

Publié le 15/12/2016
Rosa H.
Administrative & Development Support
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We have used this for three years and chose it over the salesforce outlook integrator due to much better features and ease of use for different sales staff styles.

Avantages: It's very easy to use and implement and has a myriad of ways to see, use, and connect information

Inconvénients: I wish we could connect to custom objects somehow - not sure I would really classify this as a con but it would be great to have that capability!

Réponse de l'éditeur

envoyé par LinkPoint360 le 27/01/2017

Thank you for the review, Rosa. We are happy to hear that LinkPoint Connect has been successfully implemented and easy to use for you and your team.

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