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Starshipit
Description de Starshipit
Starshipit dispose de tout ce dont vous avez besoin pour gérer sans effort vos commandes en ligne afin que vous puissiez consacrer plus de temps pour votre entreprise, mais pas au sein de l'entreprise.
Starshipit est un des principaux fournisseurs de solutions de traitement intégrées et automatisées pour les entreprises en ligne de tous les secteurs et de toutes les étapes. Intégrant une large gamme de plateformes de messagerie et de vente en ligne, Starshipit rationalise chaque étape de votre processus de traitement, réduit le temps de traitement, minimise les erreurs humaines et améliore l'expérience client.
Qui utilise Starshipit ?
Les grossistes et commerces de détails multicanaux qui expédient dans le monde entier. Prose en charge des clients partout dans le monde.
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Avis sur Starshipit
Changed my business for the better. Would recommend!
Avantages :
The ease of use has allowed my business to handle a large amount of volume. The support line is very helpful and very swift in replies also.
Inconvénients :
In regards to cons for this product I don’t have any.
Alternatives envisagées précédemment :
Some of the best customer service we've experienced
Commentaires : Very pleasant. [sensitive content hidden] have both been absolute legends, helping us navigate the platform in our first few weeks. When things are time critical, their quick response is invaluable. We appreciate all their emails and assistance looking into things for us when we needed answers.
Avantages :
It's a very easy to use platform, nice UI and quick to setup. My favourite part of StarShipit is the customer service. We have dealt with sooo many similar software companies recently and their customer service was a defining factor in our decision making process.
Inconvénients :
The software lags a little when using the search function or switching between NEW / SHIPPED / ARCHIVE tabs.
StarShipItT has consistently been unreliable.
Avantages :
The GUI is promising and simple. There are a range of services to choose from. That's about it, now to get into the chewy bits...
Inconvénients :
StarShipItT has consistently been unreliable during the late-afternoon crunch of shipping. Write-backs take over 30 minutes, servers crash. Do not choose this service - shop around. This feedback is from a long-term user of StarShipIT. While they have been receptive to feedback, we're yet to have a week without interruptions in over 12 months.
Réponse de l'équipe de Starshipit
il y a 10 mois
Hi Graham, we know it's been a while since you left this review, but we just wanted to say we value your feedback and apologise for the inconvenience you experienced 6 years ago. Whilst Starshipit is hosted on Microsoft Azure and offers 99.9% uptime, our complex integrations with courier APIs can occasionally impact performance. Collaborating closely with our partners, we're always dedicated to resolving such issues swiftly. You can monitor and subscribe to our system status notifications by clicking the bell icon on this page: https://status.starshipit.com/ Your patience and continued commitment to Starshipit over the years is much appreciated! Warm regards, Starshipit's Customer Support Team
Where has this been all my life!!
Avantages :
Starshipit has taken our time consuming, frustrating fulfilment process and streamlined it to take the pain away from shipping.
Inconvénients :
That it too me so long to find it..........
Réponse de l'équipe de Starshipit
l’année dernière
Thanks Tammy! Glad you found us eventually! Appreciate the feedback as always!
Perfect system for my small business
Commentaires : The onboarding process was really exceptional, not too much and not overwhelming! Personal contact made a real difference and having one person talk me through was great. Adding new couriers was handled really well, a couple of emails and it was done. I believe using Starshipit has saved me from having to employ a person to manage our dispatch, it’s a really seamless integration with our business.
Avantages :
As we are a two person international business, wearing many hats, Starshipit is an integral part of our growing business. Saves me double handling orders, as the draft invoice comes through from Xero, I can choose the right shipping method and price, then go back and complete the invoice. I love the one stop tracking page so I can see exactly where my shipments are in the process. We then have the automated emails going out on dispatch and out for delivery. This saves me so much time and stress!
Inconvénients :
I would love the system to automatically contact TNT for pickup.
Réponse de l'équipe de Starshipit
l’année dernière
Thanks for the detailed review Louise! We pride ourselves on our personalized onboarding, so glad you enjoyed it as much as you did!
