10to8

Best choice for scheduling, hands down!

Commentaires : I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!

Avantages :

What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!

Inconvénients :

There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!

Great scheduling platform!

Commentaires : Great! Better than other providers.

Avantages :

I love the ease of setting up services and creating the personally designed appointment booking page. The automatic reminders and automatically set up zoom meetings are great.

Inconvénients :

I have two businesses and would like to be able to have two pages (one of each).

Alternatives envisagées : PayPal, Square Point of Sale et Fresha

Pourquoi passer à 10to8 : Most flexibility in time lengths of appointments, connecting to zoom and syncing with my google calendar.

Good solution for our needs

Commentaires : overall good.

Avantages :

Integration with our back end software. It is fairly easy to use and was easy for the staff to be trained on. Minimal downtime.

Inconvénients :

We have multiple locations across different provinces. The default time zone sometimes overrides and the patients get the wrong appointment time. We quickly catch this and resolve this, but we have yet to find the reason.

Hasn't failed me in over 3 years

Commentaires : By using 10to8 I have reduced the number of no shows.

Avantages :

The software is easy for the clients to use, I can select certain products to be booked by certain staff members, and the automation of sending text and email reminders to clients is very helpful.

Inconvénients :

When you have multiple services that only 1 employee can do, it would be nice to block off time from 1 service, when another service is booked. For example, I do 15 minute consultations, and tax preparation. I had to create a ghost employee for the 15 minute consultations, so that clients could only book that service on Tues-Thurs from 10AM to noon. If someone books a free 15 minute consultation, I have to go back to my real employee account, and change the availability time to reflect the time I won't be available for tax preparation.

Alternatives envisagées : Acuity Scheduling, Salesforce Sales Cloud et Kajabi

Pourquoi choisir 10to8 : I didn't like the scheduling options.

Logiciel antérieur : Acuity Scheduling

Pourquoi passer à 10to8 : 10to8 was easy to understand, and easy to implement.

10to8 - a professional product

Commentaires : Positive. Would highly recommend.

Avantages :

Easy to use. Looks professional to clients. Lots of useful features. Team always looking at how they can help their clients by improving the product, including asking for our feedback.

Inconvénients :

Nothing. Does what I need it to do.

Alternatives envisagées : Acuity Scheduling

Pourquoi passer à 10to8 : It was recommended to me and I got on with the product straight away. Was GDPR compliant.