10to8

"Overall, the 10to8 platform and software has been great and very user-friendly! "

Avantages: What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Inconvénients: What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

"Easiest booking"

Commentaires: I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Avantages: This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out. It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Inconvénients: The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

"Amazing software!"

Commentaires: Great! It saves a lot of time and I enjoy using it.

Avantages: It is very user friendly, with great customer service and support. I love the easy and intuitive interface.

Inconvénients: Some of our patients have reported that their appointments didn't get registered although I'm not sure how much that is a software issue or a human error.

"Outstanding scheduling solution"

Commentaires: Outstanding! I highly recommend 10to8. I've explored several other scheduling solutions and was disappointed by the costs/value associated with their competitors.

Avantages: 10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!

Inconvénients: There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!

"False Advertising"

Commentaires: When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Avantages: To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Inconvénients: The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.