Complaints Pro

Complaints Pro

Pour qui ?

Food Manufacturing, Banking, Insurance and Finance, Energy, Telecommunications, Services and Government.

Notes moyennes

1 avis
  • 4 / 5
    Note globale
  • 4 / 5
    Facilité d'utilisation
  • 5 / 5
    Service client
  • 4 / 5
  • 4 / 5
    Rapport qualité-prix

Informations sur le produit

  • À partir de
  • Version gratuite
  • Version d'essai gratuite
  • Déploiement
    Cloud, SaaS, web
  • Formation
    Formation en ligne en direct
  • Ressources d'aide
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Coretec Solutions

À propos de ce logiciel

Complaints Pro was designed from ground up to provide a unified voice the customer platform that spans all the channels / touch points and provides a single set of business rules acting on a single set of data. This means everyone in your organisations sees the same thing and function as part of the same process.
One Process across Departments nothing ever falls through the cracks
Seamless cross department processes result in nothing falling through the cracks. Everything is monito


Complaints Pro - Fonctionnalités

  • Classification des plaintes
  • Gestion des assurances qualité
  • Gestion des cas
  • Gestion des commentaires
  • Gestion des enquêtes
  • Gestion des formulaires
  • Mesures correctives (CAPA)
  • Portail libre-service
  • Routage
  • Suivi des médias sociaux
  • Suivi des plaintes de clients
  • Suivi des problèmes

Avis les plus utiles sur Complaints Pro

We needed something to keep track of complaints and Complaints Pro was everything we needed.

  Traduire avec Google Translate
Note globale
4 / 5
Facilité d'utilisation
4 / 5
5 / 5
Support client
4 / 5
Rapport qualité-prix

Avantages: It's very important to us to keep strong relationships with our customers and Complaints Pro helps us very much. It's very easy to be able to put everything into this program for our team to review and look back on at a later time.

Inconvénients: As time goes on, I believe Complaints Pro will continue updating their software. Some new updates would be fantastic!