Qui utilise SolarWinds N-central ?

Fournisseurs de services informatiques et prestataires d'infogérance (MSP) en croissance.

Description de SolarWinds N-central

La plateforme de gestion et de surveillance à distance SolarWinds N-central est conçue pour aider les prestataires d'infogérance à gérer des réseaux complexes avec facilité. Doté d'une automatisation étendue et d'options de configuration approfondies, de fonctionnalités de sécurité, telles que la gestion des antivirus et des correctifs, et d'une sauvegarde intégrée, N-central vise à aider les entreprises de prestations d'infogérance à gérer efficacement les réseaux complexes depuis une plateforme unique facile à utiliser.

Informations sur SolarWinds N-central

SolarWinds MSP

https://www.solarwindsmsp.com

Fondé en 2014

Vidéo de SolarWinds N-central
Play
-thumb
-thumb
-thumb

Présentation des tarifs de SolarWinds N-central

Consulter les tarifs

SolarWinds N-central n'est pas disponible en version gratuite mais propose un essai gratuit.


Version gratuite

Non

Essai gratuit

Déploiement et prise en charge de SolarWinds N-central

Ressources d'aide

  • Service de support permanent (réponse directe)

Déploiement

  • Installation (Mac)
  • Cloud, SaaS, web
  • Installation (Windows)
  • Mobile (iOS natif)
  • Mobile (Android natif)

Formation

  • Formation présentielle
  • Formation en ligne en direct
  • Webinaires
  • Documentation

SolarWinds N-central - Fonctionnalités

  • Diagnostic réseau
  • Gestion des ressources réseau
  • Gestionnaire de base
  • Rapports de trafic web
  • Suivi de l'utilisation d'Internet
  • Suivi de la bande passante
  • Suivi des SLA
  • Suivi des serveurs
  • Surveillance des adresses IP
  • Surveillance du temps de fonctionnement
  • Tableau de bord

Logiciels d'analyse de réseau : afficher la liste complète

  • Gestion de la configuration
  • Gestion de la maintenance
  • Gestion des achats
  • Gestion des audits
  • Gestion des contrats/licences
  • Gestion des demandes
  • Gestion des fournisseurs
  • Gestion des stocks
  • Suivi de la conformité
  • Suivi des coûts

Logiciels de gestion des ressources informatiques : afficher la liste complète

  • Accès et contrôle à distance
  • Audit des problèmes
  • Contrôles/Permissions d'accès
  • Gestion de la conformité
  • Gestion des capacités
  • Gestion des correctifs
  • Gestion des licences
  • Gestion des stocks
  • Planification de la maintenance

Logiciels de gestion informatique : afficher la liste complète

  • Analyse des comportements
  • Antivirus
  • Correspondance des signatures
  • Cryptage
  • Gestion des appareils
  • Gestion des menaces web
  • Journal d'activités
  • Liste blanche et liste noire
  • Sécurité des applications

Logiciels de protection des équipements : afficher la liste complète

  • Gestion de la configuration
  • Gestion de la disponibilité
  • Gestion de projets
  • Gestion des changements
  • Gestion des contrats/licences
  • Gestion des incidents
  • Gestion des problèmes
  • Gestion des versions et du déploiement
  • Portail libre-service
  • Suivi des ressources

Outils ITSM : afficher la liste complète

SolarWinds N-central - Alternatives

Plus d'alternatives à SolarWinds N-central

Avis sur SolarWinds N-central

Lire tous les avis

Note globale

3,9/5

Note moyenne

Facilité d'utilisation 3,4
Service client 3,1
Fonctionnalités 4
Rapport qualité-prix 3,4

Évaluer le logiciel

Partagez vos expériences avec d'autres acheteurs de logiciels.

Écrivez votre avis !
Devon F.
IT Technician
Construction, 51-200 employés
Temps d'utilisation du produit: 6 à 12 mois
  • Note globale
    5 /5
  • Facilité d'utilisation
    5 /5
  • Fonctionnalités
    5 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    4 /5
  • Probabilité de recommander le produit
    10/10
  • Source de l'avis 
  • Publié le 12/10/2018

"IT engineer review"

Commentaires: Has helped me immensly as an IT engineer and allowed me to maintain and improve my environment

Avantages: Great control of an entire network. easy RDP tools and detailed stats. Great customised reports.big fan of the product as a whole and many functions to use within an IT industry

Inconvénients: difficult to implement at first. the support is good but i would like a more interactive support like calling in as the IM is abit tedious. the patch management needs to be simplified abit more. license compliance report is extremely confusing. Just an overall easier UI. Would be nice if you could integrate live graph monitoring to drill down into devices and IPs over a firewall etc. essentially you do have the NPM but that needs to be intergrated in nCentral then i would procure it. thus we can have a monitoring team and throw it on the screen. right now the alerts from SNMP is great but is difficult to drill into and shut down rogue devices etc

  • Source de l'avis 
  • Publié le 12/10/2018
Utilisateur vérifié
Systems Engineer
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    3 /5
  • Fonctionnalités
    4 /5
  • Support client
    2 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    6/10
  • Source de l'avis 
  • Publié le 25/01/2019

"It works well most of the time, however..."

Commentaires: SolarWinds is turning into a VERY large company. This is great as they get the cash flow to perform R&D and bring some interesting products and tools to the table, HOWEVER, this means they are reaching the point where one hand is not talking to another, products are becoming "designed by committee" and other issues that can be resolved with improved internal communication.

Avantages: Working for an MSP this is a very feature-rich product for remote control, remote monitoring, deploying and monitoring Anti-Virus, and some backup features (However I DO NOT recommenced the ArcServe-based product.)

Inconvénients: -Support has been very hit or miss and lately they have fallen into the "Miss" category
-We had an issue where monitored services of a device were disappearing. After opening a ticket with SolarWinds support they informed me that the software cannot properly track how/why these services were disappearing from devices. This lead to at least 2 events where monitored hard drives were not longer being monitored, we were not made aware of it, the drives filled up, and services crashed
-Product names keep being changed and we are not immediately made aware of it.

  • Source de l'avis 
  • Publié le 25/01/2019
Rob R.
CTO
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5 /5
  • Facilité d'utilisation
    4 /5
  • Fonctionnalités
    5 /5
  • Support client
    4 /5
  • Rapport qualité-prix
    3 /5
  • Probabilité de recommander le produit
    8/10
  • Source de l'avis 
  • Publié le 11/11/2020

"Great platform, but not good for smaller MSPs"

Commentaires: From a technical standpoint, this platform can't be beat. From a business standpoint, they are a nightmare. Whether or not it is a good fit for you will depend upon your business model and how you structure your contracts and billing.

Avantages: It does everything you can think of. Probably the premiere RMM solution on the market.

Inconvénients: The pricing and licensing model is terrible. Every added option has a cost. This makes it very difficult to cost price for taking on new customers. If you dynamically bill your clients, you will get a lot of calls about the volatility in billing due to Solarwinds billing you for so many options. It was way better when they were just N-Able and not owned by Solarwinds.

  • Source de l'avis 
  • Publié le 11/11/2020
Phillip H.
Director
Informatique et sécurité réseau, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    1 /5
  • Facilité d'utilisation
    1 /5
  • Fonctionnalités
    1 /5
  • Support client
    1 /5
  • Rapport qualité-prix
    1 /5
  • Probabilité de recommander le produit
    0/10
  • Source de l'avis 
  • Publié le 10/04/2020

"Covid-19 - reduction of services applied after 5 years during a pandemic."

Commentaires: Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.

Avantages: Over the years this software has been hit and miss, we would spend a lot of time trying to get errors fixed. It was getting better, they also keep changing the sales rep that deals with me. When they call they talk about a different business and advise the customers name and customer to me. It’s happened twice!

Inconvénients: The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic. they are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.

Réponse de l'éditeur

envoyé par SolarWinds MSP le 13/05/2020

Hi Phillip, I'm very sorry that you are unhappy. Our decision to remove remote control from N-central Essentials licenses was made months before the COVID-19 outbreak. We believe Professional N-central licenses provide the proper remote monitoring and management capability that workstations and servers require.

We understand that remote work and therefore remote control is very important for you right now. Therefore, we have offered SolarWinds Take Control Plus, a standalone remote support solution, free of charge for 90 days. In addition, for a limited time, Take Control Plus licenses also come with 25 additional end-user accounts (for a total of 35) for partners to extend to employees and clients. Simply complete this form before June 30, 2020
https://www.solarwindsmsp.com/products/take-control/trial

You may also be interested in these resources to help you navigate this unprecedented time: www.solarwindsmsp.com/covid-19-resources

Be well. - Shelley O'Brien, N-central PMM

  • Source de l'avis 
  • Publié le 10/04/2020
George A.
Lead technician
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    4 /5
  • Facilité d'utilisation
    2 /5
  • Fonctionnalités
    4 /5
  • Support client
    3 /5
  • Rapport qualité-prix
    2 /5
  • Probabilité de recommander le produit
    7/10
  • Source de l'avis 
  • Publié le 11/06/2019

"N-central is very useful for managing a large amount of Customer PCs"

Commentaires: For the most part N-central helps me greatly in managing, backing up, and remotely logging into client PCs. if a few little kinks were ironed out of the system and previously mentioned patch management issue were resolved I would have no complaints at all. The on-boarding and setup process could possibly be made a little simpler with a default setup / template but that may be something that other users would not want depending on their configuration.

Avantages: N-central makes it easy to deploy a "probe" to one server on a domain and then with the correct credintials deploy the client to all of the rest of the domain connected PCs automatically(scary virus like automatically).

Inconvénients: I hate that every time I get all of the patches approved and working in the n-central patch management it seems i come back a week-month later and they have made an update that breaks the patch management and i am getting warnings that patches are not installing. If the patch management had default patch all / patch important things only profiles that worked 100% of the time i would be very satisfied with N-Central.

  • Source de l'avis 
  • Publié le 11/06/2019