Description de N-central
La plateforme de gestion et de surveillance à distance SolarWinds N-central est conçue pour aider les prestataires d'infogérance à gérer des réseaux complexes avec facilité. Doté d'une automatisation étendue et d'options de configuration approfondies, de fonctionnalités de sécurité, telles que la gestion des antivirus et des correctifs, et d'une sauvegarde intégrée, N-central vise à aider les entreprises de prestations d'infogérance à gérer efficacement les réseaux complexes depuis une plateforme unique facile à utiliser.
Qui utilise N-central ?
Fournisseurs de services informatiques et prestataires d'infogérance (MSP) en croissance.
Où peut-on déployer N-central ?
N-central en vidéos et en images
Fonctionnalités - N-central
- Accès et contrôle à distance
- Accès à distance et surveillance
- Alertes en temps réel
- Analyse de réseau
- Analyse des comportements
- Audit des problèmes
- Automatisation des processus et flux de travail
- Contrôles/Permissions d'accès
- Gestion de la configuration
- Gestion de la conformité
- Gestion de remédiation
- Gestion des appareils
- Gestion des appareils mobiles
- Gestion des audits
- Gestion des capacités
- Gestion des changements
- Gestion des contrats/licences
- Gestion des correctifs
- Gestion des fournisseurs
- Gestion des incidents
- Gestion des points de terminaison
- Gestion des problèmes
- Gestion des ressources informatiques
- Gestion des stocks
- Gestion des stratégies
- Gestion des utilisateurs
- Gestion du déploiement
- Gestionnaire de base
- Journaux des événements
- Logiciels de protection des équipements
- Notifications en temps réel
- Planification de la maintenance
- Portail libre-service
- Pour logiciels d'infogérance
- Rapports de disponibilité
- Rapports et analyses
- Rapports et statistiques
- Sauvegarde et récupération
- Suivi de l'utilisation d'Internet
- Suivi de la bande passante
- Suivi de la conformité
- Suivi des activités
- Suivi des coûts
- Suivi des ressources
- Suivi des ressources informatiques
- Suivi des serveurs
- Surveillance des adresses IP
- Surveillance des processeurs
- Surveillance en temps réel
- Surveillance et gestion à distance
- Tableau de bord
Alternatives à N-central
Avis sur N-central
A must have as a RMM solution for any MSP.
Commentaires : Easy to use and learn. A must have for our clients where time is of the essence when an incident occurs where downtime is business threatening.
The ability to automate as much as possible is key in our business. Using maintenance scheduling is one of the most important features and was key to choosing this product over others.
I wish there were more integrations with other industry software.
Alternatives envisagées : Datto RMM
Pourquoi choisir N-central : Poor implementation and support was heading downhill since being sold a few years ago.
Logiciel antérieur : ConnectWise Automate
Pourquoi passer à N-central : This was more established and had more features for our business between the two.
Reliable software for support, inventory, etc.
Commentaires : Having used N-Central for over two years now, I can say with confidence that we get our money's worth out of it. There are numerous features that should meet the needs of most IT professionals. For desktop support, asset management, machine information and patch management, N-Central is top notch. We've been utilizing it more and more in different areas as time passes.
We use this for remote support moreso than anything. Overall, that's where we get the most bang for our buck. Very reliable in that regard, with little to no input needed from the end user. Also works well for inventory purposes, along with seeing the stats on a certain machine, what programs are installed, etc. The reporting features are also a big plus!
Occasionally we have issues installing it on Windows 11 machines, but as time passes, that seems to be happening less and less. Another issue is being able to automatically deploy software to computers. It's a great feature, unless said software is over 100mb. That's been an issue in the past and I wish they would raise that limit.
Pourquoi choisir N-central : Wasn't a fan of constantly having to login and give a code for Zoho to start a support session.
Logiciel antérieur : Zoho Assist
Pourquoi passer à N-central : Great pricing, more features.
Covid-19 - reduction of services applied after 5 years during a pandemic.
Commentaires : Over all they are very good at taking your money and over the years have been hard to communicate with. It’s all sales sales sales.
Over the years this software has been hit and miss, we would spend a lot of time trying to get errors fixed. It was getting better, they also keep changing the sales rep that deals with me. When they call they talk about a different business and advise the customers name and customer to me. It’s happened twice!
The biggest thing I didn’t like was when they removed remote control from my essential Licence’s. To make it worse it was done over the covid-19 pandemic. they are asking me to buy Licence’s and I have refused. We are social distancing and this has made it stressful for myself and my customers.
Réponse de l'équipe de SolarWinds MSP
il y a 3 ans
Hi Phillip, I'm very sorry that you are unhappy. Our decision to remove remote control from N-central Essentials licenses was made months before the COVID-19 outbreak. We believe Professional N-central licenses provide the proper remote monitoring and management capability that workstations and servers require. We understand that remote work and therefore remote control is very important for you right now. Therefore, we have offered SolarWinds Take Control Plus, a standalone remote support solution, free of charge for 90 days. In addition, for a limited time, Take Control Plus licenses also come with 25 additional end-user accounts (for a total of 35) for partners to extend to employees and clients. Simply complete this form before June 30, 2020 https://www.solarwindsmsp.com/products/take-control/trial You may also be interested in these resources to help you navigate this unprecedented time: www.solarwindsmsp.com/covid-19-resources Be well. - Shelley O'Brien, N-central PMM
Very helpful tool for MSPs
Commentaires : So far so good. This product has been great to use as we are migrating to it
I have only been using this tool for a few months. However I really like it. It seems to have more features and more reporting than other RMM tools we have used
The only feature so far that I am not in love with is being able to use remote background like we were able to previously.
Powerful RMM Tool, Reporting Can Be Improved
Commentaires : Overall, we have been very happy with the product. It does require some investment in configuration, but that investment allows for a very powerful product. I have been extremely impressed with N-Central management's willingness to help ensure our deployment is successful.
N-Central is very powerful and customizable. Configuration is very granular and allows experienced administrators to configure almost limitless monitoring. N-Central staff has gone above and beyond what was expected to make sure our deployment is successful.
Reporting could be improved. The reporting interface is very basic and requires a separate Microsoft Windows SQL server to use. From speaking with contacts at N-Central, this system is planned to be replaced in the very near future.
Alternatives envisagées : ConnectWise Automate
Pourquoi choisir N-central : After being sold to a venture capital firm, Kaseya support had been lacking. Additionally, the product improvements began to suffer at that time.
Logiciel antérieur : Kaseya VSA
Pourquoi passer à N-central : N-Central proved to be a much more customizable product than Automate. Our previous experience with ConnectWise support led to skepticism about the level of support that would be provided.
Logiciel trouvé dans
- Logiciels de gestion du réseau
- Logiciels de patchs
- Logiciels RMM (Remote Monitoring and Management)
- Outils ITSM
- Logiciels d'infogérance
- Logiciels de gestion de parc informatique
- Logiciels de gestion de serveurs
- Logiciels d'analyse de réseau
- Logiciels de monitoring réseau et serveur
- Logiciels de protection des équipements