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EV Reach
Description de EV Reach
Goverlan Reach est un logiciel d'accès à distance destiné aux administrateurs système, aux techniciens et aux ingénieurs, conçu pour rationaliser le support informatique et la gestion des systèmes.
Goverlan Reach fournit :
Accès sécurisé aux machines de vos utilisateurs, peu importe où elles se trouvent
/Contrôle à distance ultramoderne
/Administration Active Directory et gestion des mots de passe
/Gestion des systèmes en coulisses
/Distribution de logiciels et de correctifs
/Automatisation des processus informatiques
/Gestion de la conformité et de la sécurité
Qui utilise EV Reach ?
Des milliers d'entreprises font confiance à Goverlan pour contrôler, prendre en charge et administrer leurs environnements informatiques. Goverlan Reach est destiné aux départements informatiques, aux fournisseurs de services, à la prise en charge des produits et des bornes.
EV Reach ne vous convainc pas tout à fait ?
Comparer avec une alternative populaire
EV Reach
Alternatives à EV Reach
Avis sur EV Reach
Goverlan Reach - A Necessity for Service Desk
Commentaires : GR has been a wonderful tool in both organizations I have managed. It came out on top in a trial for my remote support staff twice in a row, and has been in use for years in both organizations with little concern and great success for the support techs.
Avantages :
GR has a great user interface with several key features that set it apart from other basic remote support tools. These include: tabbed remote sessions, saved connection layouts, WOL tool, remote chat functionality, observe only, remote input lockout, remote task manager, auto license redaction on close, connection history and abundant logs. Additionally, the concurrent user license model makes it great for teams with part timers!
Inconvénients :
Having to install an up to date client on each remote computer prior to connection is a bit tedious, but this can be proactively pushed out to accommodate fast connectivity. It would be ideal to allow a "run as another user for all connections" function. If the person launching GR is not a system admin on remote machines (they shouldn't be!) they must enter their admin credentials for each connection (they can be saved per session).
Alternatives envisagées précédemment :
Best remote management program, and growing
Commentaires : One of the best pieces of software I have ever bought. It has simplified support and made it much more manageable when many people were working from home.
Avantages :
The software has many features that didn't exist in other products when we bought it. The amount of remote management you can do from it is amazing. It's way more then just a remote desktop sharing program. The software is continuously adding new features each year. The program covers just about all the ways you can communicate with a client (VNS, RDP, SSH, Goverland connection....). You can even push client settings similar to group policy.
Inconvénients :
Some of the features that come with the software overlapped existing products we had already that did different stuff. We've had to turn those all off on Goverlan.
Alternatives envisagées précédemment :
EV Reach Improvements.
Commentaires : It has been mostly good but when getting into the back-end administration of Goverlan it is highly lacking in Azure AD connection and utilization. Companies that or majority cloud-based have a lot of difficulties utilizing all the functions. For developed Companies this is a huge set back when other systems already have this feature.
Avantages :
The remote function along with the chat feature.
Inconvénients :
The requirement is to have an on-prem AD to utilize all the functions Goverlan offers. Needs to be able to connect to Azure AD and pull in users' and users' linked devices. Not having a cloud-hosted Repository for Files and scripts through Goverlan and pushing on-prem hosted server. Not being able to see computer information from non-active agents. (Need to take snapshots of users' device information for tracking and searching.) The inability to see device information for offline agents and schedule automation tasks to run on offline agents once they check back in.
Alternatives envisagées précédemment :
Great Management Software
Commentaires : Goverlan Reach has been great I have been using Goverlan for about 7 years now and Reach has definitely grown to be a great update to the Goverlan Management software. I have created a Goverlan Reach Server with ease thanks to the detailed tutorials, and instructions Goverlan provides on their website. The customer service and support is out standing they do a great job to get back to you and help you with any issues you run into. I have been using the software more and more to make automated processes for deploying software, updates, and just remote aide for teachers and students.
Avantages :
Super easy to use, setup was fairly easy, lots of customizations options, very easy to deploy clients and agents across the network from any management console.
Inconvénients :
Missing integration with Microsoft Azure Active Directory is the only current challenge we face with out our new One to One out of school district device implementation. Another option would be to see devices on our networks that are not part of our domain.
Alternatives envisagées précédemment :
Value for the Money
Commentaires : Positive across the board.
Avantages :
The agent deployment options are very robust and allow us to use different polices with different endpoints.
Inconvénients :
Initial setup was a steep learning curve. However there customer support for setup was 5 of 5.
