Description de Bench

Bench est destiné aux propriétaires de petites entreprises qui n'ont pas le temps de tenir leur propre comptabilité.

Chaque mois, Bench transforme vos données en états financiers prêts pour la déclaration fiscale. Vous pouvez surveiller la santé financière de votre entreprise, télécharger vos états financiers et discuter avec votre équipe à tout moment via l'application Bench. En outre, à la fin de l'année, Bench vous fournit tout ce dont vous (ou votre expert-comptable) avez besoin pour votre déclaration d'impôt.

Qui utilise Bench ?

Bench est conçu pour les propriétaires de petites entreprises et pour les entrepreneurs qui souhaitent déléguer la tenue de leur comptabilité, ce qui leur permet ainsi de se libérer pour consacrer leur temps à ce qu'ils font le mieux.

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Avis sur Bench

Note moyenne

Note globale
4,7
Facilité d'utilisation
4,7
Service client
4,7
Fonctionnalités
4,6
Rapport qualité-prix
4,5

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
81%
4
14%
3
1%
2
1%
1
2%
Chris
Chris
Co-Founder (É.-U.)
Utilisateur LinkedIn vérifié
Télécommunications, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Love Bench!

5,0 il y a 2 ans

Commentaires : Bench is the easiest way to manage our books online. It's been a huge time and money saver over the last few years.

Avantages :

I've been using Bench for years now and it's so simple to see and manage my books. When something isn't categorized correctly, I add a comment and it's moved over to the right one. It's been great and easy to use.

Inconvénients :

The monthly income statements are behind often. I have to ask to get them on time. I wish it integrated with Quickbooks as my CPA can easily manipulate the data for reports.

Réponse de l'équipe de Bench Accounting

il y a 2 ans

Thanks, Chris! We appreciate you taking the time to share your experience and feedback. We've passed your comments to your team as well! Wishing you all the best.

Steve
Owner (É.-U.)
Conseil en gestion, Auto-entrepreneur
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Friendly, helpful staff. Software is nicely designed and easy to use. It's too expensive.

4,0 il y a 9 mois

Commentaires : Overall, I've been very impressed with Bench. The people, organization, resources, and software are top-notch. The price, however, is too much for someone who is self-employed or a small business owner with limited transactions. I understand that you generally get what you pay for, but I don't feel that you get 10x the value over self-managed bookkeeping using Quickbooks, Freshbooks, or Wave bookkeeping software. Excellent product -- it's just not for everyone.

Avantages :

Everyone I worked with to understand and use the bookkeeping software was friendly, professional, and helpful. The dashboard analytics was very easy to understand and is very appealing. I also like that I can export all data into a single workbook (summaries and itemized transactions).

Inconvénients :

I don't like that the product is so expensive. Depending on how large your business is and how many transactions you're managing, this product may be too expensive. For example, I've used Quickbooks Self-Employed for years and it's under $20/mo. In comparison, Bench (without any promotions) is hundreds of dollars per month. Granted, they are provided professional bookkeeping services as well as the software, but for a business with 50 transactions per month, it is a little overkill. It's really the only thing I don't love about Bench.

Réponse de l'équipe de Bench Accounting

il y a 9 mois

Hi Steve, thank you for sharing your experience with us. It's great to hear that your team has been friendly, professional, and helpful. And that you are finding our User Interface to be appealing and easy to use. We're concerned to hear that you feel as though you are not experiencing the price to the relative value of our product. A member of our Client Success Team will be reaching out to you shortly.

Matt
Owner (É.-U.)
Services aux consommateurs, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

My first bookkeeper

5,0 il y a 2 semaines Nouveau

Commentaires : So far it’s been great. Good communication from my team, easy to use software.

Avantages :

I like the user experience, easy to navigate website.

Inconvénients :

My bank didn’t integrate, not entirely sure that’s Bench’s fault so I don’t want to leave bad marks just for that.

Marie
Founder (É.-U.)
Photographie, Auto-entrepreneur
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Bench dropped the ball & gave me a partial refund.

2,0 il y a 3 ans

Commentaires : I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind & courteous) saw what I saw. In December, I requested for my bookkeeper to fix some miscategorized transactions and later asked, "Hey were those fixed?" She said she fixed them, which was a blatant lie! On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA. I was told they were uploaded, but then they weren't there when I looked for them. I had to request, "Please upload them again." They apologized and did so right away, but by the time I saw them, thank goodness for the COVID extension, because I literally didn't have my deliverables from Bench until April 2020. My filings would have been late.

Avantages :

Bench is easy to use and navigate. In the beginning, they were fantastic at answering questions I had to help understand how my bookkeeping was being handled. That's about the only good thing I have to say.

Inconvénients :

I spent more time dealing with Bench all year long than when I was doing my own bookkeeping on a simple spreadsheet. I expected a learning curve in the beginning. They promised it would get easier "as we learn about your business and transactions," but I found month after month that the same transactions got flagged needing my input. Then, when I did thorough checks on my books, I found several transactions not in the right category. The other thing I didn't like was that my bank constantly needed to be reconnected. I truly felt like I spent more time handling Bench than I would've spend just doing my own bookkeeping.

Jacob
Owner (É.-U.)
Logiciels, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

SaaS, but with people you get to know

4,0 il y a 3 mois

Commentaires : Bit of a bumpy onboarding with aggressive trials clearly operated by a different team, but so much smoother once you start a subscription and are assigned your bookkeeper.

Avantages :

A pleasant mix of self-service software, with a reliably consistent team who does genuinely get to know my business.

Inconvénients :

It is a walled garden, so no integrations with any existing software. Leads to a lot of duplicate or redundant content in Xero, Expensify, and other tools I use.

Réponse de l'équipe de Bench Accounting

il y a 2 mois

Hi Jacob, thank you so much for taking the time to write this review and providing feedback. We're thrilled to hear that your team has been consistent and knows your business. We have also taken your feedback back to our teams internally to see if there are any improvements we can make