Pour qui ?

Plus de 800 entreprises d'abonnement de tout type et de toute taille utilisent ChartMogul pour mesurer, comprendre et développer leurs activités, notamment Typeform, Docker, Pipedrive, Pivotal Labs, Leadpages, LiveChat et bien d'autres.

Notes moyennes

26 avis
  • Note globale 4.6 / 5
  • Facilité d'utilisation 4.4 / 5
  • Service client 4.4 / 5
  • Fonctionnalités 4.2 / 5
  • Rapport qualité-prix 4.4 / 5

Informations sur le produit

  • À partir de 100,00 $US/mois
  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
  • Formation Formation en ligne en direct
    Documentation
  • Ressources d'aide Service de support permanent (réponse directe)
    En ligne

Informations sur l'éditeur

  • ChartMogul
  • https://chartmogul.com
  • Fondé en 2014

En savoir plus sur ChartMogul

Améliorer son entreprise d'abonnement. ChartMogul fournit une analytique en 1 clic pour Stripe, Braintree, Chargify, Recurly et PayPal (ou API). Plus de 800 entreprises d'abonnement utilisent ChartMogul pour mesurer, comprendre et développer leurs activités en utilisant Churn Rate, LTV, ARPA et des outils comme Cohort Analysis. Ajoutez des données externes et créez des segments d'utilisateurs personnalisés pour répondre à des questions telles que "Quel est le ratio LTV par canal marketing ?" ou "À combien s'élèvent les recettes récurrentes mensuelles de chaque représentant commercial ?"

ChartMogul - Fonctionnalités

  • Analyse de la rentabilité
  • Analyse prédictive
  • Analyse visuelle
  • Benchmarking
  • Fiches d'évaluation (scorecards)
  • Indicateurs clés de performance
  • Indicateurs de tendances et de problèmes
  • Mesure des performances
  • Planification stratégique
  • Publication et partage
  • Rapports ad hoc
  • Tableau de bord
  • Catalogue de produits
  • Facturation récurrente
  • Gestion de l'impôt
  • Gestion des annulations
  • Gestion des demandes de paiement
  • Gestion des inscriptions
  • Gestion des réductions et des coupons
  • Gestion des versions d'essai
  • Logiciels de gestion des souscriptions
  • Outils de recouvrement des recettes
  • Portail libre-service
  • Prise en compte des revenus
  • Suivi et analyse de l'utilisation
  • Bilan comptable
  • Comptes de résultat
  • Consolidation et regroupement
  • Entreprises multiples
  • Gestion de la trésorerie
  • Grand livre général
  • Piste d'audit
  • Prise en charge de plusieurs départements/projets
  • Prévision
  • Relevé des profits et des pertes
  • Scénarios possibles
  • Connecteurs de source de données
  • Exploration des rapports
  • Exportation de rapports
  • Fonction de glisser-déposer
  • Prévision
  • Rapports de marketing
  • Rapports de ventes
  • Rapports financiers
  • Rapports planifiés et automatisés
  • Tableau de bord personnalisable
  • Traitement analytique en ligne

Avis les plus utiles sur ChartMogul

Simple Interface, Value Packed Data, and Incredible Support

Publié le 04/12/2018
Johnny P.
VP Customer Success
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: They are a great team to work with. The software is simple and effective. It's a little on the pricy side, but I keep coming renewing because it's worth it.

Avantages: 1) I'm in Chartmogul on a daily basis. It's really simple to view metrics like new MRR, churn, and expansion for the week. 2) The flexibility to edit, merge, and connect subscriptions is a huge part of why we chose Chartmogul. As much as we'd like for every deal/subscription to fit the standard mold, a lot of our customers have unique plans with us and the ability to help the system interpret what's going on with the subscription is great. 3) We've changed billing systems in the past and been able to transition Chartmogul to work with both tools. The flexibility to work with both systems helped us keep all the billing history in tact which was a huge win for us. 4) I came to Chartmogul for the basics (new mrr, expansion, churn, etc.) But I love the ability to track trial conversions, cohort analysis, LTV, and cash flow.

Inconvénients: I'd love to get a daily digest email with all the revenue movement for the day. Right now you can get email alerts for updates to individual plans, but there isn't an option to schedule a single email with all the changes for the day. It's not a huge deal because I'm in Chartmogul most days, but it would be a great addition that would help us keep our team up to date. Lastly, I'd love the ability to add users and assign them to specific segments. I'd like to give our CSMs access to their accounts only (so they can see rev movement and overall performance of their accounts).

WOW!

Publié le 31/10/2019
Sean D.
Controller
Internet, 13-50 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I couldn't be happier. Though ChartMogul is not a billing platform like Zuora or SaaSOptics, it definitely does the analytics part extremely well.

Avantages: For the money this product is awesome. We use it exclusively for SaaS metrics and revenue recognition. The great part is this software can do so much more. I would say we use about 20% of the features and that goes a long way!

Inconvénients: Nothing. For the money this software is a fantastic analytics software with excellent features. The customer support is also top notch.

Excellent software to keep track of key business metrics

Publié le 15/12/2017
Thibaut D.
Growth Engineer
Logiciels
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Clear view of all key SaaS metrics especially customer LTV, MoM churn rate, analyzing cohorts, trial to paid subscribers, and of course MRR!

Avantages: ChartMogul helps us keep track of our most important business metrics at a glance and accurately. We particularly enjoy the measure of our customer's LTV as well as all the tools related to analyzing churn rate.
Segments are also a huge plus. They're very easy to set up, reuse and modify. This remains true if you're managing metrics on your own or sharing the task with other teammates like we do.
The cohort view is simply one of the best I've ever used. I especially like the ability to drill down on each time period to see what key activity/subscribe/unsubscribe impacted our business in this particular period.
The trial to paid conversion tool is also a big time-saver for us and helps us fine-tune our trial process and the webinars we give to our prospective customers.

Inconvénients: Frankly, there's not many things we feel are missing or impractical with ChartMogul. Even the most basic aspects such as easy-to-understand tooltips for employees not familiar with all KPIs and metrics are a home run.

Has all the metrics you need, and only what you need

Publié le 23/12/2018
Guy H.
Cofounder / CEO
Logiciels, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: We've been using CM for over 3 years to track our metrics, and we love it. Simple to use, has just what we need, very responsive app. Scratched our itch, and then some.

Avantages: All the reports are pre-built, with enough customization options to dig into your data. There are also reports present which we probably wouldn't have built if they weren't built in, and they have helped us tremendously.

Inconvénients: We've had some inconsistencies around the MRR which was hard to resolve, since we are synching from multiple sources. Also, numbers would sometimes change retroactively and it was really hard to figure out why.
So currently we don't count on the reports to a degree that we base our actual cash flow on it, but the reports are still accurate enough to visualize and analyze trends and segments.

Accurate & Insightful

Publié le 08/06/2017
Ed M.
Founder
Logiciels, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Insight into business KPIs.

Avantages: Having tried various competitors, ChartMogul is the only software that correctly displays our monthly recurring revenue (I think some of the competitors have problems with some customers using coupon codes). However, that's just the tip of the iceberg - they somehow manage to display the information you need to see in a gorgeous user interface, but also allow you to dive to an incredible amount of depth, all in an easy-to-use interface. The customer support is speedy yet patient - they're currently helping us migrate our account to new owners.

Inconvénients: I have nothing bad to say about ChartMogul, in fact I'm struggling to think of anything at all for the purpose of this review. I suppose if I'm really nit-picking it would be really nice if they offered an open-metrics dashboard like Baremetrics do (baremetrics.com/open).

Lire d'autres avis