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Technoheaven TMS
Description de Technoheaven TMS
Gestion de voyages avec réservations des voyages, réservations d'hôtels, opérations, services d'appui, contrats et distribution.
Qui utilise Technoheaven TMS ?
Cette solution est adaptée à l'agence de voyages, tout à la fois B2B et B2C.
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Technoheaven TMS
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Avis sur Technoheaven TMS
NEW ERA OF TRAVEL TECHNOLOGY
Avantages :
Stability, Nonstop enhancement , and rapid adopting to Travel market changes makes Techno Heaven one of the Leading Technology Provider facilitating path of success to All of their Clients.
Inconvénients :
Techno Heaven is complete solution with very strong Team supporting us as client to Maximum Level , we don’t worry about any Glitch or issues as the Techno Team is always there to support and get things done on time.
Réponse de l'équipe de Techno Heaven Consultancy
il y a 4 ans
Thank you for acknowledging our endeavors through your reviews. Your feedback and review are always appreciated and well-received. We are happy to hear that you are satisfied with our team's excellent services and 24x7 support. It has been an absolute pleasure working with you and we look forward to a long-term partnership in the years ahead. Best, The Technoheaven Team
Best application for Inbound Tourism Booking & Operations
Commentaires : Being one of the largest DMC in Oman, it was our responsibility to choose a excellence technology partner to fullfil our agents, suppliers and partners technological expectations in current digital era. After a complex evaluation procedure we choose Technoheaven as our technology partner and now we can say that we are proud on our decision. Technoheaven never disaapointed us and nothing is impossible for them specially related to travel and hospitality technologies and solutions. All the best to [SENSITIVE CONTENT HIDDEN] and Technoheaven Team.
Avantages :
Got all the features required for run our inbound tourism, Make life easy for reservation, finance & operations for FIT, Groups and Cruises
Inconvénients :
Technoheaven team is managing all the technical glitches very efficiently and they are coming every time with a perfect solution for any problem.
Réponse de l'équipe de Techno Heaven Consultancy
il y a 4 ans
Thank you for sharing wonderful words to describe our service. Your feedback means a lot to us. It's always good to know that our efforts are highly acknowledged. We are truly delighted to see that our travel and hospitality solutions have proven beneficial for your business and discover that our features makes your business process - reservations, finance & operations simpler and easier. We are pleased to know that our solutions are well-matched to your requirements and have been helping you fulfill all technological expectations of your partners, suppliers and agents. We look forward to long-term partnership with you and will surely continue to deliver top notch solutions to help in efficient management of technical aspects and grow your business. We would like to take this opportunity to thank you for choosing us as your technology partner and believing in our team's sincere endeavors. We are happy to be your partner and work alongside you. Best, The Technoheaven Team
Horrible Experience!, Not Trustworthy!!
Commentaires : It feels good in the first place to have a system like this to help you with your business, but as you go along you discover how bad and how problematic this system is. Stress is what you get in this. You cannot launch your brand because you are afraid your customers will complain about the performance. They probably don't have an understanding about business reputation especially here in Australia where if somebody gives you a negative feedback, you're done. Pricing is not consistent of what we have entered from the back end, errors in searching despite data inputs already in the system, confusing data showing in the front end. These are grey areas and if you own a business with a system performance like this, you will loose your confidence in launching it. Something you can't be proud of.
Avantages :
-The system appears comprehensive as the display modules -They provide you customer support through skype
Inconvénients :
-Glitches that will give so much stress. Not helping your business.- will take days to weeks to fix issues. -Doesn't deliver project on time. -The System we purchased shows links from other tour company. Very dodgy and suspicious. Not a clean system. -You keep on following up requests and issues and make you chase them. -Unable to cope customer complaints- Staff breakdowns when customer gets furious over complaints related to the system. Then they leave customer shut and abandoned, making you act like you have to beg for help. They make you feel bad as if the customer owes them something -Very poor documentation and communication that you have to ask for it. -Doesnt give SLA-unfair and unethical practice -Asks for money in advance for the maintenance even if it wasnt due yet. - Not accepting negative criticism - pushes and asserts that they are right and nothing is wrong with the system. As a customer, you wouldn't be complaining if nothing is wrong. I feel obliged in writing this to make our fellow travel entrepreneurs be aware about their attitude and performance in delivering the product that is meant to help you with your business succeed. Very unfair practices. I wouldnt recommend this. I recommend you check other providers. -Australia
Réponse de l'équipe de Techno Heaven Consultancy
il y a 7 ans
Client confirmation "Thanks for your Support. I'd be happy to confirm that these functionalities are already working. We may need to improve the design for the autoreplies ensuring logo is present in the closing part with contact numbers on it. Broken links are still present on the FAQ's with regards to credit and cash difference. Images still take a little bit of time but all other functionalities are good. Thank you. Regards, Sam|" we already send email to feedback team on same so they work on same this client is also best example for all travel like they just think if we buy website then we hit please dont assume like this otherwise same story hapend check my other review and see how all Big DMC and Tour opeator use us and take advantage of system in smart way . small tour operator become big player in market i dont want to say anything s to him . people are smart and they know what to do so all buyer see all review and take action
Professional B2B Service With Wonderful Experience
Avantages :
We choose Technoheaven as our technology partner and hired their B2B booking solution after reviewing major travel booking engine providers in the world. Technoheaven is best B2B booking engine provider. One of the most important advantages we received with Technoheaven is that we were able to connect with their integrated suppliers speedily and our bookings also increased at an incredible rate and speed. Thank you Technoheaven team for such a professional B2B service.
Inconvénients :
we have never faced any problem with this B2B booking software. We are happy with team and their user-friendly and timely support.
Réponse de l'équipe de Techno Heaven Consultancy
il y a 5 ans
Thank you for taking time to review our software. We are happy to learn that our online booking software solution has proven beneficial for your business and there has been an increase in number of online reservations. We assure you that we will always deliver top-notch services to your business. Best, The Technoheaven Team
NICE SUPPORT,HAPPY WITH THE SERVICE
Avantages :
They are an awesome team to work with, It's an absolute joy to collaborate with people having exceptional, creative and technical abilities, who will always go the extra mile to get We found on working with your esteemed company,
Inconvénients :
We are happy with the performance of the software , We feel very happy the team also ,we never feel any least factor in this software
Réponse de l'équipe de Techno Heaven Consultancy
il y a 5 ans
Thank You so much Mr. Vineeth we truly appreciate your positive response. We are very happy for being a part of Weekbooking family. Technoheaven Family is delighted to hear your positive response and this review will certainly help all those who are looking for best travel solutions to make a more rational decision. We assure you that we will continue to provide exceptional services in future also. We are very happy to see you are successful with our system so far and we hope that we can continue to be project partners in the years to come. Best, The Technoheaven Team
