Pour qui ?

Cette solution est adaptée à l'agence de voyages, tout à la fois B2B et B2C.

Notes moyennes

31 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 4.5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4.5 / 5
  • Rapport qualité-prix 4.5 / 5

Informations sur le produit

  • Version gratuite Oui
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
    Mobile (Android natif)
  • Formation Formation présentielle
    Formation en ligne en direct
    Webinaires
  • Ressources d'aide Service de support permanent (réponse directe)
    Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Techno Heaven Consultancy
  • http://www.technoheaven.net/
  • Fondé en 2013

En savoir plus sur Techno Heaven Consultancy

Gestion de voyages avec réservations des voyages, réservations d'hôtels, opérations, services d'appui, contrats et distribution.

Techno Heaven Consultancy - Fonctionnalités

  • CRM
  • Gestion des promotions
  • Gestion des réservations de chambres
  • Gestion des taux
  • Notes de réservation
  • Réservation d'activités
  • Réservation de tiers
  • Réservations de groupe
  • Support client
  • Contenu dynamique
  • Création d'itinéraires
  • Devis
  • Gestion des clients
  • Intégration GDS et OTA
  • Réservation de vol
  • Système central de réservation
  • Traitement des paiements
  • Création d'itinéraires
  • Gestion de site web
  • Gestion des clients
  • Gestion des devis
  • Gestion des fournisseurs
  • Gestion des prix et des marges
  • Gestion des promotions
  • Gestion des réservations
  • Intégration GDS et OTA
  • Réservation d'activités
  • Réservation d'autocars
  • Réservation d'hébergement
  • Système central de réservation
  • Traitement des paiements
  • Voyages personnalisés

Avis les plus utiles sur Techno Heaven Consultancy

Professional B2B Service With Wonderful Experience

Publié le 11/05/2019
Deepak M.
CEO
Hôtellerie, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: We choose Technoheaven as our technology partner and hired their B2B booking solution after reviewing major travel booking engine providers in the world. Technoheaven is best B2B booking engine provider. One of the most important advantages we received with Technoheaven is that we were able to connect with their integrated suppliers speedily and our bookings also increased at an incredible rate and speed. Thank you Technoheaven team for such a professional B2B service.

Inconvénients: we have never faced any problem with this B2B booking software. We are happy with team and their user-friendly and timely support.

Réponse de l'éditeur

envoyé par Techno Heaven Consultancy le 15/05/2019

Thank you for taking time to review our software. We are happy to learn that our online booking software solution has proven beneficial for your
business and there has been an increase in number of online reservations. We assure you that we will always deliver top-notch services to your business.
Best,
The Technoheaven Team

NICE SUPPORT,HAPPY WITH THE SERVICE

Publié le 28/03/2018
Vineeth V.
TOURISM SUPERVISOR
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: They are an awesome team to work with,
It's an absolute joy to collaborate with people having exceptional, creative and technical abilities,
who will always go the extra mile to get We found on working with your esteemed company,

Inconvénients: We are happy with the performance of the software , We feel very happy the team also ,we never feel any least factor in this software

Réponse de l'éditeur

envoyé par Techno Heaven Consultancy le 12/05/2019

Thank You so much Mr. Vineeth we truly appreciate your positive response. We are very happy for being a part of Weekbooking family. Technoheaven Family is delighted to hear your positive response and this review will certainly help all those who are looking for best travel solutions to make a more rational decision.

We assure you that we will continue to provide exceptional services in future also. We are very happy to see you are successful with our system so far and we hope that we can continue to be project partners in the years to come.

Best,
The Technoheaven Team

Horrible Experience!, Not Trustworthy!!

Publié le 24/02/2018
Samuel S.
Founder
Hôtellerie, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
1/5
Note globale
2 / 5
Facilité d'utilisation
2 / 5
Fonctionnalités
3 / 5
Support client
2 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: It feels good in the first place to have a system like this to help you with your business, but as you go along you discover how bad and how problematic this system is. Stress is what you get in this. You cannot launch your brand because you are afraid your customers will complain about the performance. They probably don't have an understanding about business reputation especially here in Australia where if somebody gives you a negative feedback, you're done. Pricing is not consistent of what we have entered from the back end, errors in searching despite data inputs already in the system, confusing data showing in the front end. These are grey areas and if you own a business with a system performance like this, you will loose your confidence in launching it. Something you can't be proud of.

Avantages: -The system appears comprehensive as the display modules
-They provide you customer support through skype

Inconvénients: -Glitches that will give so much stress. Not helping your business.- will take days to weeks to fix issues.
-Doesn't deliver project on time.
-The System we purchased shows links from other tour company. Very dodgy and suspicious. Not a clean system.
-You keep on following up requests and issues and make you chase them.
-Unable to cope customer complaints- Staff breakdowns when customer gets furious over complaints related to the system. Then they leave customer shut and abandoned, making you act like you have to beg for help. They make you feel bad as if the customer owes them something
-Very poor documentation and communication that you have to ask for it.
-Doesnt give SLA-unfair and unethical practice
-Asks for money in advance for the maintenance even if it wasnt due yet.
- Not accepting negative criticism - pushes and asserts that they are right and nothing is wrong with the system. As a customer, you wouldn't be complaining if nothing is wrong.
I feel obliged in writing this to make our fellow travel entrepreneurs be aware about their attitude and performance in delivering the product that is meant to help you with your business succeed. Very unfair practices. I wouldnt recommend this. I recommend you check other providers. -Australia

Réponse de l'éditeur

envoyé par Techno Heaven Consultancy le 27/02/2018

Client confirmation "Thanks for your Support. I'd be happy to confirm that these functionalities are already working. We may need to improve the design for the autoreplies ensuring logo is present in the closing part with contact numbers on it. Broken links are still present on the FAQ's with regards to credit and cash difference. Images still take a little bit of time but all other functionalities are good. Thank you. Regards,
Sam|"

we already send email to feedback team on same so they work on same this client is also best example for all travel like they just think if we buy website then we hit
please dont assume like this otherwise same story hapend check my other review and see how all Big DMC and Tour opeator use us and take advantage of system in smart way .
small tour operator become big player in market

i dont want to say anything
s to him .
people are smart and they know what to do
so all buyer see all review and take action

Fantastic App Designed by Techno Heaven.

Publié le 23/12/2016
Manoj T.
CEO
Hôtellerie, 501-1 000 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: My business is on its triumph boom due to this outstanding Mobile App.
I just loved it and very happy with the team Techno Heaven.
They are the best app creator, Very innovative, full-fledged design and its exceptional performance, giving me the opportunity to write about them.

Avantages: Very user-friendly & simple handy.
Cool & Quite Innovative.
Best App for Travel Domain.
It is Unbeatable in the commercial market.
And yes it is Highly Recommended.
Lot many things more to know about this.

Réponse de l'éditeur

envoyé par Techno Heaven Consultancy le 13/05/2019

Thank you for your positive reviews. We are thrilled to learn that our mobile app's innovative design and exceptional performance is greatly appreciated by you. We are delighted to see your business successful with our mobile application.

Best,
The Technoheaven Team

Innovative System for online bookings

Publié le 14/05/2019
Deepak M.
CEO
Loisirs, voyage et tourisme, 51-200 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: There has been increase in number of online bookings due to this online system. We are grateful to Technoheaven for this innovative B2B booking portal.

Avantages: Technoheaven has helped us to broaden our reach in travel market by making our system online. It helped us to become so much more efficient and improve our overall customer service by delivering comprehensive training which has helped us in getting a better understanding about system.

Inconvénients: Sorry, there's nothing you can think of to complain about. This is amazing and dynamic platform for online bookings.

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