Neto

Logiciels les + demandés


Pour qui ?

Les commerces de détail qui cherchent à automatiser des processus qui seraient autrement manuels ou ont des systèmes et processus existants dépassés et souhaitent une plateforme de croissance ou des commerces de détail à canal unique cherchant à s'étendre à d'autres canaux.

Notes moyennes

64 avis
  • Note globale 4 / 5
  • Facilité d'utilisation 4 / 5
  • Service client 4 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • À partir de 79,00 $US/mois
  • Version gratuite Non
  • Version d'essai gratuite Oui
  • Déploiement Cloud, SaaS, web
    Mobile (iOS natif)
  • Formation Formation en ligne en direct
    Webinaires
    Documentation
  • Ressources d'aide Support en horaire de bureau
    En ligne

Informations sur l'éditeur

  • Neto E-commerce Solutions
  • https://www.neto.com.au
  • Fondé en 2011

En savoir plus sur Neto

Tout-en-un. Neto est la seule plateforme australienne de gestion de la vente au détail et de gros offrant une solution complète pour l'e-commerce, la caisse, les stocks et les commandes. Pourquoi Neto ? Cette technologie back-end intégrée permet une expérience client exceptionnelle et cohérente, quel que soit le canal choisi, que ce soit en magasin, en ligne ou sur une marketplace, offrant ainsi aux commerces de détail une solution d'avenir dans un marché de plus en plus concurrentiel.

Neto - Fonctionnalités

  • Accès mobile
  • CRM
  • Gestion SEO
  • Gestion de plusieurs magasins
  • Gestion des avis
  • Gestion des promotions
  • Gestion des retours
  • Gestion des stocks
  • Kitting
  • Marketing multicanal
  • Modèles
  • Sécurité des données
  • e-mail marketing
  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des cartes cadeaux
  • Gestion des commissions
  • Gestion des remises
  • Gestion des retours
  • Intégration e-commerce
  • Lecture de codes-barres
  • Profils de compte client
  • Signature électronique
  • Achats
  • Codes-barres et RFID
  • Emplacements multiples
  • Gestion 3PL
  • Gestion de la qualité
  • Gestion des commandes
  • Gestion des expéditions
  • Gestion des retours
  • Gestion des réceptions et entrées
  • Gestion des stocks
  • Prévision
  • Synchronisation en temps réel
  • CRM
  • Carte de fidélité
  • Emplacements multiples
  • Gestion des bons de commande
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des employés
  • Gestion des marchandises
  • Gestion des retours
  • Rapports et analyses
  • Vente par correspondance
  • e-commerce
  • e-mail marketing
  • Commandes récurrentes
  • Gestion des catalogues
  • Gestion des commandes spéciales
  • Gestion des expéditions
  • Gestion des nouvelles commandes
  • Gestion des retours
  • Gestion des stocks
  • Saisie de commande
  • Suivi des commandes
  • Traitement des commandes
  • Accès mobile
  • Alertes/Notifications
  • Gestion d'entrepôt
  • Gestion des fournisseurs
  • Gestion des renouvellements de commande
  • Gestion des stocks de la vente au détail
  • Gestion des stocks pour la fabrication
  • Gestion multicanal
  • Identification des produits
  • Kitting
  • Optimisation des stocks
  • Prévision
  • Rapports et analyses
  • Avis et notes sur les produits
  • Configurateur de produits
  • Gestion de l'impôt
  • Gestion des catalogues
  • Gestion des expéditions
  • Gestion des remboursements
  • Gestion des retours
  • Gestion des réductions et des coupons
  • Gestion des stocks
  • Relance de paniers abandonnés
  • Traitement des cartes de crédit

Avis les plus utiles sur Neto

Great product and friendly customer service

Publié le 04/03/2017
Aaron J.
Owner/Operator
Vente au détail, Auto-entrepreneur
Temps d'utilisation du produit: 6 à 12 mois
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: When I decided to launch my online business it was a bit nerv racking and overwhelming. Not knowing where to start or what I needed I continually read article reviews and got advice from family and friends. I decided on Neto as they were an Australian company with local support. On starting up the trial, you realise just how many features you have at your fingertips. It was a bit of a slow start but after reading through the help docs and watching a couple of introductory videos, I had a reasonable idea of what I needed to get started. The step-by-step guides were my saviour and if I did get stuck at any point, I called through to support who were willing to help out. My setup was going to be basic and I was mainly interested in trading on eBay at first. I found the eBay team knowledgeable and they helped me setup my shipping and payment methods too. On top of this, I got a free eBay store for 6 months, so this definitely helped. I have read other reviews where people are advising that the system is hard to use and I can see how people can be a bit overawed by the options they have. What I'd recommend, is decide on what features you need to get started, get a plan in place and stick to it. Once you understand the basics of the product and shipping setup, you will have a trading store quicker than you think. As with any business, you need to put in the time and learn the platform. Once you do, you can dive into the advanced features like accounting integration, marketing campaigns and advanced shipping integration. My next step will be to use their new Inventory module to manage all of my purchase orders and stock control. Overall, while this platform isn't as simple as some of your more basic options, it will do everything you need and provide you with many more options as you grow. Take the time, learn the product and you'll be happy you did. Best of luck.

Avantages: The amount of features. The eBay integration saves on time and management. Their are numerous payment options to choose and the accounting integrations are seamless.

Inconvénients: Can take some time to get your head around the platform. You will need to put in the effort to learn it.

A business process system built BY business people FOR business people

Publié le 19/05/2017
Anna K.
MD
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
3 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: - Doubled my revenue in the first year and grown it by 25% in the second.
- Automated our business so we can reduce staff and overheads
- Reduces admin time by 75% - ebay management, stock management, shipping labels etc.

Avantages: - It is feature rich out of the box
- Manages process not just giving you a shopping cart - ie. Shipping process, stock control, eBay listings, RMAs, customer management, reporting
- Integrates with other systems
- Very powerful
- You don't need to waste time and hours trying to code functionality from the ground up like we did with Magento, a lot of the functions are in built
-

Inconvénients: - Support used to be amazing, now it is still good, but not instant like it was before. Iguess that is what you get when a company gets bigger
- This is not a con, but more advice for new people that look at Neto. This is a VERY powerful tool, and you need to train yourself and your staff to use it. When people say its not user friendly, it is because they have not spent the time learning it. A pilot does not get into a plane and start flying just like a surgeon does not start cutting people open.
When you look at Neto, be prepared to invest 12 months in set up, training and really getting your hands dirty in the system, then it will revolutionise your business. It will allow you to do more with less staff, sell more and reduce your admin time. If you are just looking for a simple shopping cart, this is not for you.

Sophisticated features, knowledgeable and available support

Publié le 06/03/2017
Steve L.
Owner
Vente au détail, 2-10 employés
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
4 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: First off, I absolutely love your software; the integration of sophisticated and multi-tiered functionality, all configurable, is a testimony to the overarching design philosophy, architecture and subsequent coding implementation. Damn fine team of solution designers and engineers in my humble opinion. To implement this you have an absolutely superb support team. I was always treated kindly and with respect (regardless of my stress level), and furthermore the support staff know their stuff. If someone didnt, then my issue was always redirected to someone who did. No black holes in your organisation, well done. Neto was the fourth eCommerce solution I trialed. The Raw Deal Natural Foods has Vend integration and there is NO solution out there that integrates with Vend customers (including the woo commerce universe). All in all I spent over four months messing about with other solutions until I discovered Neto. For me nothing else came even a close second.

Avantages: Fully featured and ALL configurable through the back end.
Excellent pick, pack and shipping vendor integration.
Access to source via FTP.
Support teams responsive and knowledgeable.
Solid Vend customer and inventory integration.
Good value.

Inconvénients: Many of the implementation issues I faced (mostly through my lack of understanding) could have been addressed if the support documentation was more detailed.
Documentation is OK on the 'how to' do basic things but has little depth based on outcomes you are trying to achieve.
I could have saved much of my time AND support staff time if I could find the appropriate documentation. Many (most) new customers will have had the same sort of questions/issues.
Flow charts for pick/pack/ship options would be useful.

Neto has made it possible for me to have a wild idea and make it happen, easily and on my own..

Publié le 28/07/2017
Jimmy R.
Founder
Loisirs, voyage et tourisme, Auto-entrepreneur
Temps d'utilisation du produit: plus d'un an
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: I was able to turn an idea into a reality by using a standard template that I could build myself. It has allowed me to build slowly, at my own pace, at a good value. If all goes to plan, all the functionality I foresee needed for the future will be available and custom needs are easily done. The biggest benefit beyond the software itself, is the people and their accessibility here in Australia. I asked the stupid questions because I need to if I want to move forward and they do not make me feel stupid, they seem to get it...

Avantages: - The ease with which a non-experienced, non-IT person like me can build their own shop, easy.
- The friendly, empathetic, human customer support that is a quick call away.
- The large enterprise scaleability that you have access to just starting out - future proof.
- The ease of integration with in-house and 3rd party add ons, like Xero & Sendle.
- The range of integrated add on options - love the base platform and then you build as you need.
- The direction Neto is going in and how quickly it is adapting to customer needs.
- Quickly becoming a one-stop-shop, fully integrated systems, like they are used.
- It's Australian!

Inconvénients: Minor:
- I'd like the ability to choose ascending or descending ordering as standard
- I'd like the sort function (choosing priority / numbering) of products and pictures to be more intuitive.
- Some more detail in the information box on fields to know what it is used for or a link to guide

A PLATFORM THAT WILL GROW WITH YOU

Publié le 07/08/2019
James R.
Founder
Articles de sport, Auto-entrepreneur
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Without NETO, the naive start up would not have started. NETO provided me the opportunity to access an efficient e-commernce platform for little cost. It has allowed me to take risks in other areas while I learn about retail the hard way. I'm only using a fraction of the functionality and am comfortable knowing if I grow the business, I do not need to worry about the platform supporting it, if fact, that will be the easy part. The ability to quickly speak to a friendly and helpful human that tries hard to interpret what you need has made all the difference to me as a solo operator.

Avantages: - Easy integration with other software / tools, like Xero, Sendle & Stripe for a one stop shop.
- Support is easy to access and vey helpful. Available on phone in Australia - without that hands on support it would not have been possible to get going.
- It is growing and developing too - continually changing and improving capability.
- While we are small, we have plans and this platform will scale easily - start with the platform for the future.
- To save money, with no experience, I was able to build a functioning ecommerce store using a free template - low cost of entry.
- Value for money.

Inconvénients: - Like any big platform there are minor things you can't change, like some sort functions or fields.

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