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Ivy Experience Suite
Description de Ivy Experience Suite
Plateforme de textos intelligente avec engagement client à fort retour sur investissement soutenue par Google. Textez avec vos invités. Ivy combine l'automatisation et l'expertise humaine pour fournir une communication client précise et rapide aux clients, libérer le personnel de l'hôtel et améliorer votre expérience client.
Qui utilise Ivy Experience Suite ?
Mieux adapté pour les hôtels, les centres de villégiature et les casinos qui cherchent à augmenter le taux quotidien moyen, les scores de satisfaction des clients et les revenus grâce à un service automatisé de haute qualité.
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Ivy Experience Suite
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Avis sur Ivy Experience Suite
Ivy is wonderful!
Commentaires : I've had Ivy for over 3 years and I have seen the difference with guests having a better experience, employees not having as many phone calls or in person questions and requests. Definitely deescalates a lot of situations because it is not an in person interaction.
Avantages :
auto responses makes it so you don't need to do 100% of the work
Inconvénients :
None, There were some Cons from a number of years ago, but all good now!
GO IVY..GOMOMENT!
Commentaires : EXTREMELY PLEASED AND WILL RECOMMEND TO OTHER HOTELIERS.
Avantages :
UNDER THE CURRENT LANDSCAPE, IVY AND TOUCHLESS GUEST INTERACTIONS HAVE BECOME AND ESSENTIAL OPERATIONAL PIECE TO THE HOSPITALITY INDUSTRY.
Inconvénients :
NOTHING, GREAT! USING IVY TO INTERACT WITH HOTEL GUESTS IS ESSENTIAL.
Réponse de l'équipe de Revinate
il y a 4 ans
Thank you, Peter, for your recommendation. We are honored to have our contactless guest engagement platform serve you and your guests in your brand new beautiful Hotel Indigo.
IVY is the best Personal Concierge
Commentaires : Ivy is helping to increase my LTR scores and assist with generating incremental revenue in my other outlets on property outlets by giving me the ability to promote with the group messaging feature!
Avantages :
I like best that my staff can communicate with guest quickly through Ivy and respond to whatever their needs are .
Inconvénients :
I have not found a negative yet with IVY
