--- description: Readymode : qu'en pensent les utilisateurs ? Lisez les avis clients sur Readymode, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Readymode - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [Readymode](/software/136728/Readymode) # Readymode Canonical: https://www.capterra.fr/software/136728/Readymode Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/136728/Readymode?page=2) > XenCALL est un logiciel d'automatisation de call center avec numérotation prédictive, CRM (Customer Relationship Management), distribution de leads et un plan en direct de votre équipe de vente. > > Conclusion : 142 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Readymode ? XenCALL est un fournisseur de logiciels de centre d'appels basés sur le cloud pour les call centers de toutes tailles afin de les aider à gérer leurs leads, à suivre leurs effectifs et à conclure plus de ventes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 142 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Readymode - **Pays**: Vancouver, Canada - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 199,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Automate d'appel - CRM - CTI (couplage téléphonie informatique) - Chatbot - Distribution automatique des appels - Enregistrement des appels - Gestion des campagnes - Gestion des centres d'appel - Gestion des contacts - Gestion des e-mails - Gestion des leads - Gestion des listes - Gestion des listes d'appels - Gestion des listes d'attente - Gestion des performances - IVR - Identification de l'appelant - Interface d'agent - Journalisation des appels - Messagerie vocale - Numéroteur automatique - Numéroteur prédictif (predictive dialer) - Rapports et analyses - Rapports et statistiques - Rapports sur les appels - Routage des appels - Scripts d'appel - Suivi des appels - Suivi des appels - Suivi des conversions - Suivi des interactions - Tableau de bord - Transfert d’appel ## Intégrations (18 au total) - ActiveCampaign - Agile CRM - ClickSend - ConvergeHub - Gmail - Google Calendar - Google Maps - HubSpot CRM - InvestorFuse - Lead Sherpa - LeadSquared - LeadsPedia - Pipedrive - Podio - REIPro ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de centre d'appel](https://www.capterra.fr/directory/30007/call-center/software) ## Catégories connexes - [Logiciels de centre d'appel](https://www.capterra.fr/directory/30007/call-center/software) - [Logiciels de télévente](https://www.capterra.fr/directory/30680/inside-sales/software) - [Logiciels de predictive dialer](https://www.capterra.fr/directory/30597/predictive-dialer/software) - [Logiciels de gestion des appels téléphoniques](https://www.capterra.fr/directory/30901/call-tracking/software) - [Logiciels de contact client](https://www.capterra.fr/directory/32035/contact-center/software) ## Logiciels similaires 1. [DialedIn CCaaS](https://www.capterra.fr/software/29589/callcenternow) — 4.8/5 (325 reviews) 2. [Convoso](https://www.capterra.fr/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [Kixie PowerCall](https://www.capterra.fr/software/135636/kixie-powercall) — 4.6/5 (295 reviews) 4. [Call Logic](https://www.capterra.fr/software/164101/call-logic) — 4.7/5 (56 reviews) 5. [Five9](https://www.capterra.fr/software/132405/five9) — 4.2/5 (483 reviews) ## Avis ### "🔥 “The Sales Weapon You Didn’t Know You Needed” 🔥" — 5.0/5 > **Matt** | *7 août 2025* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: ✅ Pros: What I Liked Most Call Dialer = Jet Engine. The predictive dialer is hands-down the fastest and most efficient I’ve used. My reps went from dialing fingers to closing machines overnight. Call Management is tight. Recordings, notes, dispo — it’s all right there. Support Team? A1. I’ve reached out more than a few times, and these folks move fast and know their stuff. Ease of Use: Smooth UI with powerful backend capabilities. New reps pick it up in a day. Value for Money: Worth every penny. The return on this tool is massive if you actually use it right. > > **Inconvénients**: ❌ Cons: What I Liked Least I wish there was an option to text leads directly from the dialer when they don’t answer. Email follow-ups are cool, but in today’s world, SMS gets the reply. The reporting dashboard could use a little more customization. Some more filters and export options would be nice. > > 💬 Overall Experience We run high-volume call operations across multiple service industries, and ReadyMode has leveled us up in a big way. We’re seeing more conversations, better conversions, and less downtime between dials. Pair it with a solid CRM and the right team, and you're printing money. If you’re serious about scaling outbound, ReadyMode isn’t optional — it’s essential. 🧨 ----- ### "Strong Dialer + Great Support (Worth the Learning Curve)" — 5.0/5 > **ELAD** | *10 décembre 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: The biggest win for me has been their customer support. Every time I had an issue or didn’t understand something, someone actually got on with me and walked me through it. Once you get the hang of the system, the dialer itself is super strong- consistent connect rates, smooth calling, and way more control than other dialers I’ve used. It’s a solid tool once you learn your way around it. > > **Inconvénients**: There is a learning curve. The system isn’t plug-and-play on day one, and it can feel a bit overwhelming at first. It just takes some time to understand all the features and where everything is located. But once you get it, it runs well. > > Overall, it’s been a good experience for me. Readymode does what it says it does- it dials fast, keeps calls organized, and helps my team stay productive. The platform is powerful, and the customer service has been on point every time I needed help. After getting used to the layout, it’s been an effective part of my workflow. ----- ### "A Practical Call Center Dialer with Good Features but Room for Improvement" — 3.0/5 > **Antonio** | *16 mars 2026* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: Efficient automated call dialer that supports high-volume outbound campaigns Useful call management and reporting tools for supervisors and teams Good integration of dialer and CRM-style lead management > > **Inconvénients**: Initial learning curve for new users unfamiliar with call center platforms Customer support response time can sometimes be slow Interface and workflow could be more modern and streamlined > > The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing efficiency and agent productivity. From a value for money perspective, Readymode offers a decent set of features for call centers that rely heavily on outbound dialing. The platform combines CRM-style lead management with dialing tools, which can help teams manage contacts and campaigns in one place. For companies running large call operations. This integration can save time and reduce the need for multiple systems. The dialer features are fairly robust, including automation options that allow teams to scale their outreach efforts efficiently. ----- ### "good, easy-to-use tools" — 5.0/5 > **johanny** | *13 mars 2026* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to use and packed with organizational features, it helps me effectively manage calls with my clients and stay organized > > **Inconvénients**: Appointment reminders do not play a sound since, after an hour has passed, a sound would remind me if I've missed my appointment time in another call > > I've been using it for many years, and I think it's a great tool—it has a good calendar, helps me manage calls effectively, and lets me keep track of my clients. ----- ### "Best Dialer on the market and best support" — 5.0/5 > **Danny** | *27 octobre 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Readymode is easily the best dialer on the market place. \[sensitive content hidden\] at customer support is the most helpful. He was willing to stay on the phone with me and help dissect my issues with my call center. > > **Inconvénients**: The UI. It looks like a windows 8 computer and its confusing. I have a lot of referals that have canceled and gone to batch dialer because of the ease of use. Even when i tell them Batch Dialer is less superior the UI is still the biggest con. > > Certain reps are better than others in terms of experience. \[sensitive content hidden\] has never failed to deliver. I've had times where I had to make 3 calls and wait on the line an average of 45 minutes to an hour just to get a question moderately answered. Every time i talk to \[sensitive content hidden\] he over delivers. As far as the dialer its always a learning curve, but its worth it when you get it down. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/136728/Readymode?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/136728/Readymode) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées