--- description: Readymode : qu'en pensent les utilisateurs ? Lisez les avis clients sur Readymode, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Readymode - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de centre d'appel](/directory/30007/call-center/software) > [Readymode](/software/136728/Readymode) # Readymode Canonical: https://www.capterra.fr/software/136728/Readymode Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/136728/Readymode?page=2) > XenCALL est un logiciel d'automatisation de call center avec numérotation prédictive, CRM (Customer Relationship Management), distribution de leads et un plan en direct de votre équipe de vente. > > Conclusion : 142 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Readymode ? XenCALL est un fournisseur de logiciels de centre d'appels basés sur le cloud pour les call centers de toutes tailles afin de les aider à gérer leurs leads, à suivre leurs effectifs et à conclure plus de ventes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 142 Avis | | Simplicité d’utilisation | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Readymode - **Pays**: Vancouver, Canada - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 199,00 $US - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Automate d'appel - CRM - CTI (couplage téléphonie informatique) - Chatbot - Distribution automatique des appels - Enregistrement des appels - Gestion des campagnes - Gestion des centres d'appel - Gestion des contacts - Gestion des e-mails - Gestion des leads - Gestion des listes - Gestion des listes d'appels - Gestion des listes d'attente - Gestion des performances - IVR - Identification de l'appelant - Interface d'agent - Journalisation des appels - Messagerie vocale - Numéroteur automatique - Numéroteur prédictif (predictive dialer) - Rapports et analyses - Rapports et statistiques - Rapports sur les appels - Routage des appels - Scripts d'appel - Suivi des appels - Suivi des appels - Suivi des conversions - Suivi des interactions - Tableau de bord - Transfert d’appel ## Intégrations (18 au total) - ActiveCampaign - Agile CRM - ClickSend - ConvergeHub - Gmail - Google Calendar - Google Maps - HubSpot CRM - InvestorFuse - Lead Sherpa - LeadSquared - LeadsPedia - Pipedrive - Podio - REIPro ... et 3 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de centre d'appel](https://www.capterra.fr/directory/30007/call-center/software) ## Catégories connexes - [Logiciels de centre d'appel](https://www.capterra.fr/directory/30007/call-center/software) - [Logiciels de télévente](https://www.capterra.fr/directory/30680/inside-sales/software) - [Logiciels de predictive dialer](https://www.capterra.fr/directory/30597/predictive-dialer/software) - [Logiciels de gestion des appels téléphoniques](https://www.capterra.fr/directory/30901/call-tracking/software) - [Logiciels de contact client](https://www.capterra.fr/directory/32035/contact-center/software) ## Logiciels similaires 1. [Convoso](https://www.capterra.fr/software/76768/cloud-predictive-dialer) — 4.5/5 (387 reviews) 2. [DialedIn CCaaS](https://www.capterra.fr/software/29589/callcenternow) — 4.8/5 (318 reviews) 3. [Kixie PowerCall](https://www.capterra.fr/software/135636/kixie-powercall) — 4.6/5 (293 reviews) 4. [Call Logic](https://www.capterra.fr/software/164101/call-logic) — 4.7/5 (56 reviews) 5. [Five9](https://www.capterra.fr/software/132405/five9) — 4.2/5 (481 reviews) ## Avis ### "🔥 “The Sales Weapon You Didn’t Know You Needed” 🔥" — 5.0/5 > **Matt** | *7 août 2025* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: ✅ Pros: What I Liked Most Call Dialer = Jet Engine. The predictive dialer is hands-down the fastest and most efficient I’ve used. My reps went from dialing fingers to closing machines overnight. Call Management is tight. Recordings, notes, dispo — it’s all right there. Support Team? A1. I’ve reached out more than a few times, and these folks move fast and know their stuff. Ease of Use: Smooth UI with powerful backend capabilities. New reps pick it up in a day. Value for Money: Worth every penny. The return on this tool is massive if you actually use it right. > > **Inconvénients**: ❌ Cons: What I Liked Least I wish there was an option to text leads directly from the dialer when they don’t answer. Email follow-ups are cool, but in today’s world, SMS gets the reply. The reporting dashboard could use a little more customization. Some more filters and export options would be nice. > > 💬 Overall Experience We run high-volume call operations across multiple service industries, and ReadyMode has leveled us up in a big way. We’re seeing more conversations, better conversions, and less downtime between dials. Pair it with a solid CRM and the right team, and you're printing money. If you’re serious about scaling outbound, ReadyMode isn’t optional — it’s essential. 🧨 ----- ### "best dialer interface with the hardest subscription method ever" — 5.0/5 > **omar** | *13 mars 2026* | Construction | Taux de recommandation : 9.0/10 > > **Avantages**: friendly user interface less lagging compared to other dialer softwares offers a great amount of stats and percentage not alot of wrap up time > > **Inconvénients**: -dialer part and settings need to be more advanced and more bigger -you need to allow transfer call between agents easily -subscription and unsubscribe needs to be more transparent and easier not just through emails also before crediting anything from credit card there must be warning that appears immediately on the dialer this is so far my opinion as an agent or an admin who bought ready mode before > > it is one of the best dialers i have ever used when it comes to the interface, the simplicity and the speed of dialer cost wise I know it gives value/money tbh ----- ### "A Practical Call Center Dialer with Good Features but Room for Improvement" — 3.0/5 > **Antonio** | *16 mars 2026* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: Efficient automated call dialer that supports high-volume outbound campaigns Useful call management and reporting tools for supervisors and teams Good integration of dialer and CRM-style lead management > > **Inconvénients**: Initial learning curve for new users unfamiliar with call center platforms Customer support response time can sometimes be slow Interface and workflow could be more modern and streamlined > > The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing efficiency and agent productivity. From a value for money perspective, Readymode offers a decent set of features for call centers that rely heavily on outbound dialing. The platform combines CRM-style lead management with dialing tools, which can help teams manage contacts and campaigns in one place. For companies running large call operations. This integration can save time and reduce the need for multiple systems. The dialer features are fairly robust, including automation options that allow teams to scale their outreach efforts efficiently. ----- ### "Overall good get the Job done" — 4.0/5 > **Danny** | *19 février 2026* | Think tanks | Taux de recommandation : 6.0/10 > > **Avantages**: very simple to use the system is very visually friendly easy to use clear sounds on calls no delays . > > **Inconvénients**: dids are too expensive i really wasn't sure to go with this dialer or use vici so i came back to ready mode i was able to book > > very good but i felt like its really expensive when you start to add more people to the team can really scale like how would like to because its very expensive there a lot buttons no guide and customer support is very bad ----- ### "good, easy-to-use tools" — 5.0/5 > **johanny** | *13 mars 2026* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to use and packed with organizational features, it helps me effectively manage calls with my clients and stay organized > > **Inconvénients**: Appointment reminders do not play a sound since, after an hour has passed, a sound would remind me if I've missed my appointment time in another call > > I've been using it for many years, and I think it's a great tool—it has a good calendar, helps me manage calls effectively, and lets me keep track of my clients. ----- Page : 1/7\ Suivant: [Page suivante](https://www.capterra.fr/software/136728/Readymode?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/136728/Readymode) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées