Pour qui ?
eVisit serves all healthcare organizations ranging from Primary Care and Urgent Care Clinics to the nation's largest Hospital Systems.
Notes moyennes36 avis
- Note globale 4 / 5
- Facilité d'utilisation 4 / 5
- Service client 4 / 5
- Fonctionnalités 4 / 5
- Rapport qualité-prix 4 / 5
Informations sur le produit
- À partir de 600,00 $US/mois
- Version gratuite Non
- Version d'essai gratuite Non
Cloud, SaaS, web
Formation en ligne en direct
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2013
En savoir plus sur eVisit
eVisit is a patient engagement telehealth software platform for healthcare providers. The software allows physicians to connect with and treat their patients remotely and facilitates reimbursement for telemedicine visits. eVisit is transforming the healthcare delivery model and disrupting the $135 billion dollar primary care delivery market by providing physicians a tool to recapture patient visits from urgent care and emergency room facilities.
eVisit - Fonctionnalités
- Accès mobile
- Dossier de santé personnel
- Information aux patients
- Planification des rendez-vous
- Planification des soins
- Portail des patients
- Suivi de la progression
- Facturation médicale
- Gestion des dossiers patients
- Gestion des lits
- Gestion des médecins
- Gestion des patients hospitalisés
- Gestion des réclamations
- Gestion des soins ambulatoires
- Gestion des stocks
- Gestion des stratégies
- Intégration comptable
- Planification des rendez-vous
- Cabinet de plusieurs praticiens
- Chat et messagerie
- Conforme HIPAA
- Conférences vidéo
- Gestion de cabinet
- Gestion des files d'attente de patients
- Planification des rendez-vous
- Prescription électronique
- Rappels de rendez-vous
Avis les plus utiles sur eVisit
Publié le 27/12/2018
Evisit has some really great things and some very negative things about it
Not enough room above. I also have asked for small things that would make my life easier, like including their email address in the chart note area with their name and phone - they won't do it.
There is so much good about eVisit but some rigidity that doesn't make sense. I've fantasized about setting up a similar thing just for me with some programmer but I know it would be very expensive so for now, eVisit it is.
Avantages: Being able to face time with patients far away, allowing them to pay online, allowing real time charting and use of pharmacies. The best part for me is the help from the support team. They are definitely limited in what they can do (we'll get to that later) but if they can do anything within their power to help me, they do. They are cheerful and willing and eager and just delightful, as a group. I've yet to meet one that I didn't like and appreciated greatly.
Inconvénients: I see patients on evisit, mostly to consult about and order a confirmatory lab test. They pay me for the test and the lab bills me directly for all the tests I order once a month - this specialty lab will not bill patients directly. Most patients order the test and pay for it along with their consult at the time of our visit. But some people want some time to think about it (the test is expensive) or they don't have the money right then or room on their credit card. So they call back later and want to add the test. Some people get an indeterminate on their first test and need to restest three months later. But in order to do that, they have to set up another visit with me - a whole different visit! It usually lasts about 1 minute do we can do the charge but we still have to find a time that's agreeable, take the time of our days, etc. It's a huge hassle. And their rationale? There is a risk for fraud. Excuse me? Fraud? I am charging their credit card for heaven's sake, they would probably notice a $250 charge on their card and ask about it right? And it's also incredibly insulting that I would commit fraud with a patient (I get that it happens but not in this situation). It's just ridiculous but after years of me doing this with them, they still won't change it! They won't even allow a patient to call in to eVisit and ask for the charge to be made, even if they can identify themselves. It's rigid and highly annoying.
Publié le 30/11/2016
eVisit has it dialed in
Commentaires: I started a telemedicine/virtual urgent care company last year and literally spoke with and demo'd at least 8 different companies before deciding to work with eVisit. I continue to be very happy with my decision. While most of these competing companies offer the essentials like HIPAA compliance, encrypted video, and ePrescribe, I have found the biggest difference with eVisit on the back end. Let's face it, it's still new technology and there are going to be IT problems. Some patients and even some providers are going to run into conflicts now and then. I certainly have. The difference with eVisit is when I do have an issue and call for support a human answers the phone. Not only that, it's a knowledgeable person that has been able to solve the problem real time and on the rare occasion that they couldn't, they put a ticket in that was vigorously addressed the very next day. My patient's have had the same experience when they have had the need to call and have been personally walked thru the enrollment/set up process. This has been a huge difference maker in my practice and definitely where you get great value for your money.
Avantages: eVisit has great customer support for both me as a provider and for my patients. The interface is user friendly and intuitive. They are constantly updating their product and adding new features.
Inconvénients: Not much to dislike here. As with any IT platform like this, I just want it to work perfectly every time.
Publié le 14/05/2019
Have a good connection with patients through eVisit
Commentaires: According to our busy life eVist is very valuable for both of us( patients and physicians) . Just a few steps I can be a part of consultation team.
Avantages: As I am physician eVisit give great support for me. specially eVisit help me to connect my patients who are in far away. Andalso they can pay online. Customer support is in great stage and eVisit is user friendly. Another important thing is I can send e-prescriptions through eVisit.
Inconvénients: Sometimes get poor connection and little bit expensive. Not anymore cons to tell.
Publié le 17/09/2018
Awful Service and Connection!
Commentaires: There are NO benefits for our business using eVisit. They are incapable of solving their own technical issues so they blame the clients and their patients. When giving notice to end our contract they still chose to charge our business, even after agreeing and providing written proof that they would not. eVisit was not capable of caring for their clients needs and would prefer to push blame back on them to make a profit. Numerous times we reached out for not only technical support but to customer support and towards the end found out that our assigned eVisit personal was no longer employed but we were never notified of this. eVisit signed our contract and then chose to ignore us when we needed help. Because of so many different dysfunctional situations in their cooperate office and inability to provide the services of our contract, we chose to look for a new platform that functions and provides services as they say they would.
Avantages: There wasn’t much to like. The software had many flaws. Lag in video and sound together. Sound would cut out and or then video would cut out or freeze. Made it very difficult to provide services to patients.
Inconvénients: There are so many cons to this app. First and foremost is the quality. Everything ran very slow. The video and sound would cut out all the time during each session. Nothing the provider nor the customer would do would help to restore it to better settings. When contacting support for the issue they would be very hard to reach and or had trouble figuring it out on their end. So then they would turn around and blame the provider and patients internet service or LTE connection. The majority of the time patients had to be rescheduled or called by phone and we were then unable to charge for the visit.
Publié le 03/05/2018
eVisit enables us to establish convenient appointments and keep our patients under our care.
Commentaires: Offering eVisit to our patients who live farther away or who have trouble getting out of the house has enabled us to not only keep the patients but enables us to monitor them and keep them healthy.
Avantages: Providers can connect anywhere and so can patients. In a society always on the move, eVisit can fit into our patients lifestyles making patient care and medication monitoring easy and painless.
Inconvénients: Due to connectivity issues there are days that you cannot connect or calls are dropped. We have always wanted to be able to charge patient prior to the appointment like we do in office. We would also like a way to print a simple one page receipt.