Qui utilise Confluence ?

Aujourd'hui, des services fonctionnels de tout type font appel à Confluence, qu'il s'agisse d'équipes techniques, de groupes de gestion de projets, de services marketing, de ressources humaines ou de services juridiques ou financiers.

Description de Confluence

La plateforme Confluence met l'accent sur la participation et la collaboration en équipe plutôt que sur le travail individuel et cloisonné. De la création de documents à la collaboration à des projets, c'est un moyen révolutionnaire de partager des idées, de bâtir une communauté et d'accomplir du travail. Confluence propose un endroit centralisé pour créer, faire évoluer et réunir la documentation de votre équipe, une plateforme de collaboration de projet robuste avec de nombreuses fonctionnalités sociales, une base de connaissances étendue pour partager et découvrir des idées et une intégration de première classe avec le logiciel JIRA.

Informations sur Confluence

Atlassian

http://www.atlassian.com

Fondé en 2002

Prix de Confluence

Confluence est disponible à partir de 10,00 $US/mois. Confluence n'est pas disponible en version gratuite mais propose un essai gratuit. Voir plus d'informations concernant le prix de Confluence ci-dessous.

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Essai gratuit

Déploiement

Installation (Mac)

Cloud, SaaS, web

Installation (Windows)

Mobile (iOS natif)

Mobile (Android natif)

Formation

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

Confluence - Fonctionnalités

Logiciels ECM (Enterprise Content Management)
Accès mobile
Archivage et rétention
Gestion de versions
Gestion des documents
Gestion des flux de travail
Gestion des ressources numériques
Gestion du cycle de vie du contenu
Gouvernance de l'information
Outils de collaboration
Recherche
Signature électronique
Contenu audio
Contenu vidéo
Formulaires Électroniques
Gestion SEO
Gestion de site web
Gestion de versions
Indexation de documents
Modèles personnalisables
Recherche en texte intégral
Éditeur d'images
Éditeur de texte
Diagrammes de Gantt
Gestion des idées
Gestion des portefeuilles
Gestion des ressources
Gestion du budget
Modèles personnalisables
Méthodes Agile
Méthodes classiques
Outils de collaboration
Portail client
Suivi des étapes
Suivi du temps et des dépenses
Suivi progression/coût
Tableau kanban
Collaboration
Contrôle du processus d'approbation
Contrôles/Permissions d'accès
Fonctions pour organ. à but non lucratif
Gestion des calendriers
Gestion des comptes rendus
Gestion des documents
Répertoire de membres
Signature électronique
Sondages et votes
Attributs définis par les parties prenantes
Collaboration
Définition des priorités
Gestion des changements
Gestion des tâches
Reporting
Suivi des statuts
Collaboration
Collecte de commentaires
Définition des priorités
Gestion des exigences
Gestion des flux de travail
Gestion des idées
Gestion des ressources
Gestion des versions
Roadmap stratégique de produits
Suivi des étapes
Accès hors ligne
Archivage de documents
Assemblage de documents
Conversion du type de fichier
Gestion de versions
Indexation de documents
Outils de collaboration
Reconnaissance optique de caractères
Récupération des fichiers
Rétention de documents
Signature électronique
Suivi de la conformité
Carte heuristique
Classement des idées
Collaboration
Fil d'activités et d'actualités
Gestion des flux de travail
Idéation
Suivi des statuts
Diagrammes de Gantt
Définition des priorités
Gestion des modèles
Gestion des ressources
Gestion des tâches
Gestion du budget
Méthodes Agile
Méthodes classiques
Outils de collaboration
Suivi de la progression
Suivi des échéances
Tableau kanban
Chat en temps réel
Collaboration
Gestion de contenu
Gestion des documents
Partage des fichiers
Recherche
Collaboration
Définition des priorités
Fonction de glisser-déposer
Gestion des exigences
Gestion des flux de travail
Importation et exportation de contenu
Suivi des étapes
Brainstorming
Conférences vidéo
Correction en temps réel
Forums de discussion
Gestion de contenu
Gestion de projets
Gestion de versions
Gestion des calendriers
Gestion des contacts
Gestion des documents
Gestion des tâches
Arbre de décision
Catalogage/catégorisation
Collaboration
Forums de discussion
Gestion de contenu
Gestion de la base de connaissances
Portail libre-service
Recherche en texte intégral

Avis sur Confluence

Afficher 5 avis sur 1 556

Note globale
4.4/5
Facilité d'utilisation
4.1/5
Service client
4.3/5
Fonctionnalités
4.3/5
Rapport qualité-prix
4.2/5
Janosch F.
Human Resources Consultant
Internet, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 25/11/2018

"Versatile, powerfull, easy to use"

Commentaires: As with other Atlassien products Confluence is just a charm to use. It is a great Wiki and it continues to be the gift that keeps on giving the more atlassian products you combine with it. I would absolutely chose Confluence again in the past and in the future. If you manage it smart (by setting up well conceptualized wiki spaces and making people patreons of certain areas in order to avoid cluttering) I could not imagine any solution better suited to Knowledge management and business documentation than Confluence.

Avantages: We use Confluence for serval years now, together with Jira (Ticket Management) and Bamboo (Build Server). It has proven its value time and again for us and provided us with clear, easy to navigate and edit business documentation for almost all areas of business. The Editor is esy to use, there are Plugins for all imaginable use cases (for example specific PDF exports) and a great FAQ and very helpful community. The Editor for content is fantastically in terms of ease of use and results to be generated. Also all Articles are stored versioned, so you can easyly go back a version, or check what has been changed in case you have to get back up to speed on a topic you left checking a while ago. You can follow authors, topics or wiki Spaces so Confluence keeps you in the loop about what is happening. In case you work on confidential material the user access management is just a dream to use, simple, powerful and without any ruged edges. Additional Features are added and when they are they are well thought through and perfectly conceptualized. I never have found a feature which did not deliver what it promised and more. Some are not for me but the ones that were introduced and sounded interesting generally were. This is THE tool for anyone who wants to document all kinds ok business knowledge from simple things like HowTo or FAQ Article to complex branches of deccsion documentations connected to development progress (by Jira ticket integration).

Inconvénients: Confluence has a lot of great features. The main Issue with Wiki Systems often is they work great in teh beginning and later become bogged down with badly maintained content or just forgotten structures. The search for the wiki still is not perfect. It has improved and is fine to use but I have seen better. There are also not a lot of features that support administrators in decluttering a large or huge Wiki and sometimes we had issues for complex, nested user rights. Also as always the case when you have an ecosystem of plugins, you have to make sure anything is compatible with a new version before you update, especially if it is a third party extension. Don't get me wrong, there is not much to complain here, you have to really look hard in order to find anything bad about Confluence.

  • Provenance de l'utilisateur 
  • Publié le 25/11/2018
Connie C.
iSeries Senior Developer
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    5/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    9/10
  • Provenance de l'utilisateur 
  • Publié le 30/03/2020

"Confluence"

Commentaires: Using Confluence is helping our company by allowing developers & CSR's access these informational documents to solve customer issues and not have to dive thru from the beginning. It allows a starting point for support & if not found, to be able to create a new document for that specific issue.

Avantages: We use this software to create manuals or just documents for product support, customer support & to troubleshoot easier and quicker with information entered by developers who have already corrected similar issues. We have different document libraries for parts of the company so each genre is easier found. We reference these instruction sets when solving issues previously encountered or when we have a new issue, then we create a new document and enter pertinent data, information & instructions on how to solve/correct the issue.

Inconvénients: Confluence is dynamic enough for any company to set up for their needs. I was not on the team who did all of the setup, so I don't know how that was; I'm a user and have used it daily. The only thing I have found that seems a little weird is doing a search. You have to know the name of the document you are looking for or it may not turn up in the search correctly if you only put in part of the name. It would be very helpful to be able to put in a keyword to search for a document name to see how many for a topic is found.

  • Provenance de l'utilisateur 
  • Publié le 30/03/2020
Julian X.
DevOps Engineer
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 08/12/2019

"A well-organized documentation graveyard"

Commentaires: Overall Confluence is a good platform to store your documentation and make it searchable for later usage. Although it doesn't solve the issue that most companies have, which is that often you'll find outdated pages or incomplete ones. This doesn't mean it's a Confluence issue, but it will definitely not help in solving this.

Avantages: Confluence is a very good documentation platform, with its easy to use GUI and markup syntax ( although not compatible with Markdown, unless a plugin is installed ), will offer you a good way to organize your documentation based on projects and Page trees. You can also tag those pages and have a full search that will help you finding what you're searching for. Last but least, the platform offers extensibility through a plugin system which will get you covered.

Inconvénients: When it comes to documentation, no software is doing their best. Often you will find out that creating pages, tagging them and giving them nice titles, will definitely not help you in finding what you search for. Although Confluence tries to help a lot in this, definitely is not a bulletproof solution. So if you suffer from documentation graveyard, unfortunately Confluence will not help your situation to make it better.
Also, although Plugins are available, as Jira they are very expensive even for super simple features ( like Markdown integration ).

  • Provenance de l'utilisateur 
  • Publié le 08/12/2019
Andrew K.
Chief Operating Officer
Internet, 13-50 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    3/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    3/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 19/08/2019

"Great Resource Library within the JIRA Space"

Commentaires: Overall, Confluence has served our company well, as we subscribe to a number of Atlassian products. The immediate integration with these other products makes the Confluence application very desirable for our business model, and offers us a much needed solution without much additional effort or thought. If you are already using Atlassian products, Confluence is a great solution for centralizing and organizing all of your assets. If you have more advances needs and do not already use Atlassian products, you may want to explore alternative options.

Avantages: Confluence offers my company a unique solution for creating and organizing documentation and assets that need to be share amongst an entire team. In addition, it offers us a means to share some of those same documents and assets with our customers without any additional effort. Its advance permissions schemes allow you to dictate which users have access to which files, and its ease of use allows for quick publication and instant distribution. As we also use JIRA for project management, Confluence is a great complement for linking supplemental, more detailed files to ongoing projects.

Inconvénients: Confluence word processing features are a bit rudimentary. While the application itself is easy to use, its feature limitations only allow for a certain level of detail and imagination when creating new documents. While it links seamless into the JIRA project management platform, it does come with an additional cost per user, which quick racks up your monthly Atlassian bill. For more advanced needs, an alternative platform may be a better fit.

  • Provenance de l'utilisateur 
  • Publié le 19/08/2019
Vedarth K.
Tech Lead
Logiciels, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    3/5
  • Fonctionnalités
    3/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    8/10
  • Provenance de l'utilisateur 
  • Publié le 17/01/2020

"Not the greatest one but does a descent job of maintaining knowledgebase"

Commentaires: Overall the experience is "Okay" the only reason to use confluence is that it is easy to collaborate as it is part of Atlassian's suite of products.

Avantages: Confluence is part of the Atlassian suite of products which makes managing everything easy. We use Jira for project management and using Confluence along with Jira helps us easily collaborate on our knowledge base.

Inconvénients: The formatting options are limited, it is not easy to create anchors for headings in the document which was a big issue for us, we were not able to create small menu for the page at the top.
Most of the basic configuration is not there by default, many times you need to buy it from market place.

  • Provenance de l'utilisateur 
  • Publié le 17/01/2020