ProcurementExpress.com

Commentaires: SPUD.ca is building a centralized procurement department. This is a large endeavour as the company growth has been exponential however the processes and tools were not updated along the way. In the latest update, we began to:
- Utilize all the different roles instead of funneling all POs to two or three Approvers
- Automate the approval flows
- Create departments to funnel the correct budgets to Although this is a big update and we planned many of the details, as with all software changes there were some speed bumps and show stoppers. This is where representative came in. He supported me and my team throughout the whole update providing expert advice and updating/uploading the vast amount of data updates. He provided help and guidance through creating our SOPs and created Video Tutorials to complement our Work Instructions. With his help, SPUD will now rely even more on Procurement Express to process our purchases and generate our POs. And without his help, this large update at SPUD could have failed! We look forward to continuing working with representative as we continue to closely integrate our processes with Procurement Express. Thanks again representative, you have been extraordinary!

Avantages: Intuitive for procurement process flow
Ease of use for the Teammembers and Approvers
Support is always available using the instant messaging feature on the website

Inconvénients: The linking of departments, budgets and approvers is not intuitive and can cause a lot of re-work
Approval flow for a PO once automated, must go from the lowest approver and up
Approval structure is linked to a budget and not linked to the department

Commentaires: Solved my PO Approval needs without having to go to an enterprise tool like Oracle.

Avantages: Functionality: easy to use, well designed, thoughtful workflows, robust functionality without being burdensome. ProcurementExpress.com not only understands the ins and outs of POs, but they also have created an information architecture that covers every base. UI/UX: Intuitive, clean design, modern look and one of the best UI designs I've seen. Speed of implementation - I literally spent a week from finding ProcurementExpress.com online to issuing our first PO. Set up was a breeze, ProcurementExpress.com was willing to help but I preferred to just plow through myself. Nifty import and export features are handy for mass updates or uploads. Support:I work in the software industry and ProcurementExpress.com has the best support I've ever seen. Chat is almost always available, reps are knowledgeable and I have yet to not get a resolution on my first contact. They do weekly releases, so if you need an enhancement, they are very responsive and timely on getting them in. I recommended it to our accounting firm to share with their other small biz clients, it was exactly what I needed for my client. In a nutshell, best in class design and exceptionally good customer support. It is the awesome customer support that makes it a no brainer choice.

Inconvénients: Cons with the software are very few. I had a little trouble understanding how the Approval Limits worked, but that was probably my ignorance on the PO process. The ProcurementExpress.com rep called me during a chat question and clarified within 5 minutes. The user documentation is light, but because the support is so good - the don't need heavy how to documents or videos. I created my own training videos for my staff, it would have been cool if ProcurementExpress.com had a YouTube channel with training videos. Maybe that is to come...

Commentaires: After screening multiple PO products, ProcurementExpress.com was by far and away my favorite. The platform provides virtually everything that could be desired in a simple user-friendly solution. Consulting at a construction company that is used to a loose paper process, the user friendliness of the product made the transition to electronic option feasible. There is a history shown on each PO, allowing visibility into any edits that are made (the edit feature is something we use every day). It is great to be able to add custom fields and control which fields are required vs optional. We look forward to the app being available as well in the future. The fact that we were able to pay for some company specific customizations that were owner requisites was phenomenal (as nice as the standard product is without the customization, we greatly look forward to the enhancements). After the free trial, we were sold on deciding to move forward with company-wide implementation.

Avantages: - Customization Options - particularly enjoy being able to make some fields optional vs mandatory -Searchable - going to the list of POs it is easy to search for a specific word that is contained in any given number of POs in virtually any field -Customer Service - during the implementation phase and beyond customer service responsiveness has been great (usually able to get a response within 24 hours from around the world)

Inconvénients: -Customer Service (occasionally the time zone seemed like it caused confusion for when a support call might be scheduled given the international nature of the company)

Avantages: We're cutting POs daily for multiple jobs and it can get overwhelming. This software cuts the work in half. It tracks all POs neatly and the search feature makes finding old Purchase Orders a breeze.

Inconvénients: There's really nothing that's bad about this software, but if I had to pick, I would choose the way you have to know the grand total of what the invoice is going to end up being. We rent equipment and we might have it quoted for 3 months, at $100 a month, bringing the total to $300. But if something comes up and we need to keep it for another month or two, that's $200 that's not being plugged in. It would be easier if there was an option the put the monthly invoice in there, and it keep reapplying itself until it's told otherwise.

Commentaires: Very easy to use

Avantages: I like that this software gives Department Heads the responsibility of keeping their budgets under control. The system does not allow for over spending as a PO cannot be written when there is no money left. The ability to give different levels of approval to certain members of staff is also great. It is great for the Accounting Team to have the comfort in knowing that when a bill is being paid, it has gone though the appropriate approval process.

Inconvénients: - The inability to save a draft PO even when there are no funds available.
- That the header doesn't stay visible on the page when you scroll down through the purchase order lists.