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Independent pharmacies & small chains

Notes moyennes

4 avis
  • Note globale 4.5 / 5
  • Facilité d'utilisation 5 / 5
  • Service client 4.5 / 5
  • Fonctionnalités 4 / 5
  • Rapport qualité-prix 4 / 5

Informations sur le produit

  • Version gratuite Non
  • Version d'essai gratuite Non
  • Déploiement Cloud, SaaS, web
  • Formation Formation présentielle
    Formation en ligne en direct
  • Ressources d'aide Support en horaire de bureau

Informations sur l'éditeur

  • SRS Pharmacy Systems
  • http://www.srspharmacy.com
  • Fondé en 1990

En savoir plus sur PKon Rx

One System. One Vendor. One Call.
Pharmacies gain because SRS doesn't outsource its technology. SRS directly develops, supports and services all core system software and hardware. SRS components are software and hardware pre-configured. SRS automatically maintains software drivers, system updates, security functions, and PBM requirements. Additionally. SRS pharmacies have a SINGLE SOURCE for all pharmacy support needs.

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PKon Rx - Fonctionnalités

  • Base de données de médicaments
  • Code-barres / Étiquettes
  • Gestion de plusieurs magasins
  • Gestion des formulaires
  • Gestion des réclamations
  • Gestion des stocks
  • Point de vente (PDV)
  • Prescription électronique
  • Préparation magistrale
  • Recharges automatiques
  • Recharges en ligne
  • Signature électronique
  • Traitement des ordonnances

Avis les plus utiles sur PKon Rx

Well Done! Keep Improving!

Publié le 24/09/2014
Nate F.
Store Manager
Provenance de l'utilisateur 
4/5
Note globale
4 / 5
Facilité d'utilisation
Fonctionnalités
3 / 5
Support client
Rapport qualité-prix

Commentaires: I gave 4 stars for ease of use because I feel that over the last 13 years that I have worked with SRS software it has improved ease of use in many points but has potential to hit many more points. Some points of improvement for ease of use have been: Secondary billing of insurances, e-script processing with NDC search for drugs, searching for 8 digit primary ins codes whilst billing a secondary as a primary due to actual primary rejection, being able to view complete patient profile whilst running a Rx, easily searchable NPI, DEA & Surescript information, refined compound segment,workflow screens at POS to show other Rxs that should be in the willCall, text messaging capabilities with AutoText, wireless signature tablets for in-store pickup and deliveries. Customer Service is typically really good and easy to get a hold of. I only gave 3 stars because sometimes I feel sometimes we get very short, non-thorough answers to questions. I don't feel we should get this when we are the customer that is taking the time to call for something that seems important to us. Another con about customer service is that the end users don't get any updates as far as improvements that are up and coming and/or currently being worked on. Text messaging is a awesome tool that many of our customers love! As a pharmacy we love that Web refill request and IVR requests pop right into our software for easy processing. I gave 4 out of 5 stars for overall because SRS is a very intuitive, easy to learn, feature full and diverse software product that could still improve in areas that would make it easier and more efficient to the end user on a day to day basis. Improvements that help to put us at a advantage over not only the big box stores but other non-SRS independents are what will continue to make SRS a great pharmacy software choice for us.

Réponse de l'éditeur

envoyé par SRS Pharmacy Systems le 24/09/2014

Thank you for your review. We appreciate your feedback and look forward to continuing to improve.

The system is user friendly, within a few weeks you can learn its in's & outs!

Publié le 27/10/2017
Yunus W.
Pharmacy Owner
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
5 / 5
Fonctionnalités
5 / 5
Support client
5 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Commentaires: Great team at SRS Systems!

Avantages: You get more than what you paid for this system, because its customer service & prompt response to any issues/questions exceeds above all!

Inconvénients: The only Con I have is that the system is the typical black monitor, keyboard, mouse, etc. I would love see it in white?!!!

Réponse de l'éditeur

envoyé par SRS Pharmacy Systems le 01/11/2017

Thank you Yunus, we appreciate your kind review. I have also made a note of your suggestion and will follow up with you in the near future.

Look forward to continuing to serve you in all of your pharmacy needs!

I'm using the system for 5 years in all my pharmacies

Publié le 12/12/2017
Housam A.
Pharmacist in charge
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
5/5
Note globale
5 / 5
Facilité d'utilisation
4 / 5
Fonctionnalités
5 / 5
Support client
4 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: Ease to learn, accuracy and price saving. The system is really good as it has all features the pharmacy needs for accuracy, safety and productivity

Inconvénients: The ability to edit the insurance if the insurance doesn't show up, so you have to call customer service to add and I think this is eating some time

Réponse de l'éditeur

envoyé par SRS Pharmacy Systems le 13/12/2017

Thank you for the review Housam. SRS appreciates your business and look forward to continuing to serve you for many years to come.

Great pharmacy software

Publié le 02/10/2018
Sandip P.
Pharmacist
Produits pharmaceutiques, 2-10 employés
Temps d'utilisation du produit: plus de deux ans
Provenance de l'utilisateur 
3/5
Note globale
5 / 5
Facilité d'utilisation
3 / 5
Fonctionnalités
5 / 5
Support client
3 / 5
Rapport qualité-prix
Probabilité de recommander le produit :
Très faible Très élevée

Avantages: The ease of use with SRS makes it easy to train new staff and to handle high volume. You should be able to process a prescription in less than 2 min time.

Inconvénients: The software is not capable of features to help efficiency such as refill reminders, auto fill. You can very easily miss refills if you are not paying full attention.

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