Description de ComplianceQuest

CQ, un système de gestion de la qualité d'entreprise (EQMS) basé sur la plateforme Force.com, aide les fabricants et les fournisseurs à atteindre leurs objectifs de qualité et de conformité en reliant tous les processus pertinents au sein de l'entreprise et les réseaux d'approvisionnement à l'échelle mondiale. Leur but est de transformer la qualité et la conformité en un avantage stratégique pour vos clients, à travers l'expérience, l'expertise et la passion.
Audit
CAPA
Change
Plaintes
Document
Équipement
Inspection
NC
Fournisseur
Formation

Qui utilise ComplianceQuest ?

Secteurs de la fabrication, des sciences de la vie et de la restauration collective ; industries manufacturières générales et spécialisées comme l'automobile, le pétrole et le gaz, etc.

Où peut-on déployer ComplianceQuest ?

Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)

À propos de l'éditeur

  • ComplianceQuest
  • Fondé en 2013
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche et 32 autres

Langues

allemand, anglais, arabe, chinois, chinois traditionnel et 21 autres

ComplianceQuest - Prix

À partir de :

30,00 $US/mois
  • Non, pas de version gratuite

ComplianceQuest n'est pas disponible en version gratuite. La version payante de ComplianceQuest est disponible à partir de 30,00 $US/mois.

À propos de l'éditeur

  • ComplianceQuest
  • Fondé en 2013
  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat

Pays disponibles

Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche et 32 autres

Langues

allemand, anglais, arabe, chinois, chinois traditionnel et 21 autres

ComplianceQuest en vidéos et en images

ComplianceQuest Logiciel - 1
ComplianceQuest Logiciel - 2
ComplianceQuest Logiciel - 3
ComplianceQuest Logiciel - 4
En voir 5 de plus
Vidéo de ComplianceQuest
ComplianceQuest Logiciel - 1
ComplianceQuest Logiciel - 2
ComplianceQuest Logiciel - 3
ComplianceQuest Logiciel - 4

Comparez le prix du logiciel ComplianceQuest avec ses alternatives

ComplianceQuest

30,00 $US/mois
Version gratuite
Essai gratuit
s/o
Version gratuite
Essai gratuit
s/o
Version gratuite
Essai gratuit
1 500,00 $US
Version gratuite
Essai gratuit

Fonctionnalités - ComplianceQuest

  • Alertes et remontée des problèmes
  • Codage et contrôle de documents
  • Contrôle qualité des fournisseurs
  • Définition des priorités
  • Enquête sur les accidents
  • Gestion de la conformité
  • Gestion de la formation
  • Gestion de la maintenance
  • Gestion de la santé au travail
  • Gestion de projets
  • Gestion des audits
  • Gestion des changements
  • Gestion des commentaires
  • Gestion des communications
  • Gestion des documents
  • Gestion des incidents
  • Gestion des inspections
  • Gestion des plaintes
  • Gestion des risques
  • Gestion des équipements
  • Logiciels d'actions préventives et correctives
  • Outils de collaboration
  • Rapports d'incidents
  • Rapports et analyses
  • Routage
  • Suivi des plaintes de clients
  • Suivi des problèmes
  • Tenue des dossiers OSHA
  • Évaluation des risques

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Avis sur ComplianceQuest

Note moyenne

Note globale
4,8 (43)
Facilité d'utilisation
4,7 (43)
Service client
4,9 (43)
Fonctionnalités
4,8 (43)
Rapport qualité-prix
4,7 (43)

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
79%
4
21%
Alastair H.
Alastair H.
Associate Project Manager (É.-U.)
Utilisateur LinkedIn vérifié
Génie mécanique ou industriel, 1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

ComplianceQuest...Above and Beyond

5,0 il y a 4 ans

Commentaires : ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal. For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest. The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system. We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers.

Avantages :

The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly. We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.

Inconvénients :

Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.

Utilisateur vérifié
IT Project Manager (É.-U.)
Utilisateur LinkedIn vérifié
1 001-5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.

5,0 il y a 4 ans

Commentaires : We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (Scorm) content to the entire enterprise. We have several more modules to go after this, but i expect it to be as smooth as the first and look forward to our continued work together. CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems i have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don't over think any of that. CQ's out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other system. At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them. Honestly i couldn't recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go!

Avantages :

System Integrations with other systems Customization Configurable User Automation CQ helped us pull in our historical data from 5 other systems. So now we have one system of record. Everyone is very knowledgeable Support was very fast Their out of the box system is really all that is needed, but it is highly customizable and configurable.

Inconvénients :

From our side we wanted to customize everything, which was possible, but not recommended by CQ. We did do some customization that had to be rolled back, but that was on us.

Dhruti S.
Manager, Global Compliance (É.-U.)
Appareils médicaux, 1 001-5 000 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

NAMSA review of CQ

4,0 il y a 2 ans

Avantages :

The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.

Inconvénients :

Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

Sooraj K.
Quality Manager (É.-U.)
Fabrication électrique/électronique, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Overall QMS system

4,0 il y a 4 mois

Commentaires : Wonderful but changes need to be worked on with full capacity to meet customer needs.

Avantages :

Easy to use, Self-explanatory UI, enables QMS operations automation to high extent.

Inconvénients :

changes are not easily accommodated and need a large lead time for CQ dev team to implement changes. Customer service needs to improve.

Lisa F.
eQMS Administrator (É.-U.)
Biens de consommation, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

ComplianceQuest - Highly Configuration eQMS with Great Technical & Support Teams

5,0 il y a 2 ans

Commentaires : Our road to implementing ComplianceQuest (CQ) Incident Management, Change Order, Controlled Document, Training, and CAPA has had some detours. We began implementing Change Order, Controlled Document, and Training only to leave it mid-stream to implement Incident Management. Through our changing courses, the ComplianceQuest team was very patient, supportive, and professional, truly a superb team! They listened to our needs and set our configurations, including searching for solutions. When we asked for record attachments to be sent with automated Supplier email notifications, they found a way! We were able to move our historical data into CQ and use the reporting and dashboard tools to analysis prior year data against new year. We will be able to use their Document Migration Utility to upload 1000+ SOPs, Work Instructions, and Forms from our server to CQ. Our IT team was able to work with the ComplianceQuest team to setup auto-syncs with our HR and ERP systems so Personnel and Parts data necessary for the eQMS are available and always current. We are getting ready to auto-sync our Supplier Accounts and Contacts next to Salesforce. The Technical Support team is wonderful for issue that arise after implementation. They are responsive, patient, courteous, knowledgeable, and not above sharing little secrets to make things move a little more smoothly.

Avantages :

CQ is highly configurable. Configurations can be as simple or complex as you want. Being cloud-based allows users access from anywhere, anytime, especially the Salesforce 1 mobile app. Excellent implementation and product support teams. If your business does not have a QMS currently, CQ out of the box is a great place to start!

Inconvénients :

Since this is a license-based system, it can be expensive for a business with 3,000 employees. We needed to trim down our user base to limit our licenses and stay within budget. Reassigning tasks when employees leave is a chore. There is no “mass” reassign for the entire platform. Reassignment must be managed by each module.