Pour qui ?
Petites et moyennes entreprises
Notes moyennes4 avis
- Note globale 4.8/5
- Facilité d'utilisation 4.8/5
- Service client 4.8/5
- Fonctionnalités 5/5
- Rapport qualité-prix 5/5
Informations sur le produit
- Version gratuite Oui
- Essai gratuit Oui
Cloud, SaaS, web
Support en horaire de bureau
Informations sur l'éditeur
- Fondé en 2014
EspoCRM - Fonctionnalités
- Accès mobile
- Devis et offres
- Gestion des tâches
- Gestion du territoire
- Intégration des médias sociaux
- Intégration du chat interne
- Intégration du marketing automation
- Lead scoring
- Stockage de documents
- Système de calendrier et de rappel
- e-mail marketing
Avis les plus utiles sur EspoCRM
Publié le 23/08/2019
Finally, a CRM Done Right
Commentaires: EspoCRM has been the perfect CRM to manage my leads, accounts, contacts, and campaigns. It was very intelligently designed to be flexible for many scenarios. Its genius is that it is so powerful yet simple.
Avantages: Open source, simple, modular, and intuitive. Incredible flexibility and customization.
Inconvénients: There's no native mobile app, but the web version works great on mobile.
Publié le 08/12/2016
One of the best opensource CRM's
Commentaires: Spent moths and years playing and testing CRM's, I was very impressed with ESPOCRM from day one and now it is just so much more powerful. Depending on what features you want, you might need to buy the extensions. Only thing I don't like about this CRM is the lack of information, to explain things or provide information on how to deal with the most common bugs, they do offer forums and documentations but I think more can be done to organize and display the correct information when users are looking for it.
Avantages: Easy to use, easy to setup and it is very configurable, if you think about it you can make it work with espocrm.
Inconvénients: More needs to be done to provide more information to users, specifically the common bugs users face. Some of the cool features are paid, they are well worth the price but would have been nice if some are included by default.
Réponse de l'éditeur
envoyé par EspoCRM le 08/12/2016
We are working to improve our service. Thank you for feedback!
Publié le 13/10/2017
After using sugarCRM for some time this one was a revelation! Easy and versatile.
Commentaires: Smart CRM applications for various customers
Avantages: Very easily customizable. Adding new fields, forms and reports is like a game (for a developer, customers had some difficulty). The standard design theme is good and responsive(!)
Inconvénients: Customizing the design is a bit tedious for there are too many files to edit. Exporting functions could be better and integration with other systems is not easy (but neither is for other CRM systems)
Publié le 14/12/2016
Commentaires: Setup is easy to implement. Has a ton of features that are up to date and useful. The system is on par with the enterprise class systems on the market at a higher price today.
Réponse de l'éditeur
envoyé par EspoCRM le 14/12/2016
Thanks, we are glad to hear this. Awards are good, happy clients are better :)