Qui utilise NetSuite ?

NetSuite est idéal pour les entreprises à la croissance rapide.

Description de NetSuite

NetSuite est une des premières solutions cloud de comptabilité au monde. Elle fournit une plateforme unifiée qui permet de rationaliser tous les processus de back-office dans des domaines comme le CRM, l'inventaire et la vente en ligne. NetSuite permet aux entreprises de toutes tailles et de tous secteurs d'optimiser leur résultat financier, de réduire les coûts informatiques et d'éliminer l'inefficacité opérationnelle grâce à une business intelligence intégrée, au reporting et à la visibilité en temps réel. Vous pouvez ainsi vous concentrer sur les décisions clés générant des recettes, plutôt que sur vos systèmes de back-end.

Informations sur NetSuite

NetSuite

http://www.netsuite.com

Fondé en 1998

Prix de NetSuite

NetSuite n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite

Non

Essai gratuit

Non

Déploiement

Cloud, SaaS, web

Formation

Formation présentielle

Formation en ligne en direct

Webinaires

Documentation

Ressources d'aide

Service de support permanent (réponse directe)

En ligne

NetSuite - Fonctionnalités

Logiciels ERP
CRM
Gestion d'entrepôt
Gestion de la chaîne logistique
Gestion de la distribution
Gestion de projets
Gestion des bons de commande
Gestion des commandes
Gestion des ressources d'entreprise
Gestion des ressources humaines
Gestion des stocks
Gestion financière
Rapports et analyses
Gestion de la chaîne logistique
Gestion de la qualité
Gestion de la sécurité
Gestion des commandes
Gestion des devis
Gestion des documents
Gestion des fournisseurs
Gestion des stocks
Nomenclatures
Planification de la production
Rapports et analyses
Achats
Codes-barres et RFID
Emplacements multiples
Gestion 3PL
Gestion de la qualité
Gestion des commandes
Gestion des expéditions
Gestion des retours
Gestion des réceptions et entrées
Gestion des stocks
Prévision
Synchronisation en temps réel
Analyse de la rentabilité
Analyse prédictive
Analyse visuelle
Benchmarking
Fiches d'évaluation (scorecards)
Indicateurs clés de performance
Indicateurs de tendances et de problèmes
Mesure des performances
Planification stratégique
Publication et partage
Rapports ad hoc
Tableau de bord
Contrôle de qualité
Gestion de la chaîne logistique
Gestion des devis
Gestion des documents
Gestion des fournisseurs
Gestion des ressources
Prévision
Taçabilité
Bons de commande
Cabinets d'expertise comptable
Comptabilité clients
Comptabilité des fonds
Comptabilité des projets
Facturation
Gestion de l'impôt
Gestion de la paie
Gestion des immobilisations
Gouvernement
Rapprochement bancaire
Suivi des frais
À but non lucratif
Alerte de paiement en double
Contrôle du processus d'approbation
Détection de fraude
Extraction de données
Formulaire 1099
Gestion de la trésorerie
Gestion des fournisseurs
Paiements récurrents
Rapprochement des bons de commande
Rédaction de chèques
Suivi de l'évolution des factures impayées
Traitement des factures
Transfert électronique de fonds
Achats
CRM
Facturation
Gestion de la formation
Gestion de projets
Gestion des commandes
Gestion des employés
Gestion des fournisseurs
Gestion des stocks
Gestion du marketing
Gestion financière
Mesure des performances
Planification
Suivi du temps et des dépenses
CRM
Carte de fidélité
Emplacements multiples
Gestion des bons de commande
Gestion des commandes
Gestion des commissions
Gestion des employés
Gestion des marchandises
Gestion des retours
Rapports et analyses
Vente par correspondance
e-commerce
e-mail marketing
Diagrammes de Gantt
Gestion des idées
Gestion des portefeuilles
Gestion des ressources
Gestion du budget
Modèles personnalisables
Méthodes Agile
Méthodes classiques
Outils de collaboration
Portail client
Suivi des étapes
Suivi du temps et des dépenses
Suivi progression/coût
Tableau kanban
Accès mobile
Alertes/Notifications
Gestion d'entrepôt
Gestion des fournisseurs
Gestion des renouvellements de commande
Gestion des stocks de la vente au détail
Gestion des stocks pour la fabrication
Gestion multicanal
Identification des produits
Kitting
Optimisation des stocks
Prévision
Rapports et analyses
Commandes récurrentes
Gestion des catalogues
Gestion des commandes spéciales
Gestion des expéditions
Gestion des nouvelles commandes
Gestion des retours
Gestion des stocks
Saisie de commande
Suivi des commandes
Traitement des commandes
Allocation et planification des ressources
Fonction de glisser-déposer
Gestion des capacités
Planification des ressources
Prévision
Rapport d'utilisation
Recherche/Filtre
Reporting et suivi de projet
Suivi des compétences
Budgétisation et prévision
Consolidation et regroupement
Gestion de l'impôt
Gestion de la trésorerie
Gestion de projets
Gestion des devises
Gestion des investissements
Gestion des risques
Prise en compte des revenus
Reporting financier
Achats
Facturation
Gestion d'entrepôt
Gestion de la chaîne logistique
Gestion de la production
Gestion des catalogues
Gestion des commandes
Gestion des expéditions
Gestion des fournisseurs
Gestion des matériaux
Gestion des produits
Gestion des retours
Gestion des stocks
Facturation
Facturation récurrente
Gestion des collectes
Grand livre comptes clients
Paiements partiels
Relevés clients
Suivi de l'évolution des factures impayées
Traitement des chèques
Traitement des paiements ACH
Traitement des paiements en ligne
Traitement des trop-perçus
Bilan comptable
Budgétisation et prévision
Compte de résultat
Consolidation/regroupement
Contrôles/Permissions d'accès
Entreprises multiples
Gestion de la trésorerie
Grand livre général
Importation et exportation de données
Piste d'audit
Scénarios possibles
Gestion Import/Export
Gestion d'entrepôt
Gestion des expéditions
Gestion des fournisseurs
Gestion des stocks
Gestion des transports
Planification de la demande
Planification des ventes et des opérations
Traitement des commandes
Échange de données informatisé
Codes UGS et UPC
Codes-barres et RFID
Entrée et sortie
Gestion des fournisseurs
Gestion des renouvellements de commande
Gestion des éléments
Optimisation des stocks
Prévision
Suivi de l'inventaire
Suivi des coûts
Suivi des numéros de série
Achats
Codes-barres et RFID
Gestion Import/Export
Gestion d'entrepôt
Gestion des commandes
Gestion des expéditions
Gestion des retours
Gestion des stocks
Prévision des ventes
Devis
ERP
Gestion de la maintenance
Gestion de la qualité
Gestion de la sécurité
Gestion des bons de commande
Gestion des expéditions
Intégration comptable
MES (Manufacturing Execution System)
MRP (material resource planning)
Rapports et analyses

Avis sur NetSuite

Afficher 5 avis sur 574

Note globale
4,2/5
Facilité d'utilisation
3,8/5
Service client
3,7/5
Fonctionnalités
4,1/5
Rapport qualité-prix
3,7/5
Aaron O.
Controller
Services juridiques, 51-200 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    5/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 07/12/2018

"Controller at Non-Profit Legal Service Provider"

Commentaires: We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.

Avantages: User friendly software!!! Great for custom reporting and searches, able to import payroll in a few minutes, drill down feature, web-based you can use anywhere and open multiple windows at the same time. The ability to scan in AP backup which saves space and time on billing and audits, recent activity allows you to find what you did last quickly, dashboard can be customized to specific users - shows key performance indicators such as bank balances, sales & expense versus other periods. There are workflows to automate task such as vendor approvals, customer service and all NetSuite employees are very friendly and extremely helpful. Also being a non-profit, NetSuite employees volunteer their time with through Pro Bono projects - we have used this three times with great results.

Inconvénients: Any hurdles or issues that i have had were solved by reaching out to NetSuite. One year I was having difficulty printing 1099's but customer service helped get me on track.

  • Provenance de l'utilisateur 
  • Publié le 07/12/2018
Arthur H.
Accounting Manager
Vente en gros, 2-10 employés
Temps d'utilisation du produit: plus d'un an
  • Note globale
    4/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    3/5
  • Support client
    1/5
  • Rapport qualité-prix
    2/5
  • Probabilité de recommander le produit
    6/10
  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 06/06/2020

"Extremely robust and customizable, yet archaic, poor interface, and too expensive."

Avantages: The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Inconvénients: Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

  • Provenance de l'utilisateur 
  • Source : SoftwareAdvice
  • Publié le 06/06/2020
Utilisateur vérifié
General Manager
Services environnementaux, 13-50 employés
Temps d'utilisation du produit: Essai gratuit
  • Note globale
    2/5
  • Facilité d'utilisation
    1/5
  • Fonctionnalités
    Sans note
  • Support client
    4/5
  • Rapport qualité-prix
    3/5
  • Probabilité de recommander le produit
    Sans note
  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 09/07/2015

"Too Complicated for Daily Use"

Commentaires: Netsuite was chosen by our company around 9 months ago and has been in use since January 2015. Implementation was long process and was expensive. Costs include the purchase of main licence, an expensive per-person licence, paying a consulting firm to run the implementation project and having a dedicated in-house employee as "admin" to support the other users.
Netsuite has brought some great changes to our company and improved our record keeping hugely. It has also brought transparency to many of the processes and highlighted bottlenecks.
There are many downsides however, we have run into a plethora of technical problems with logic and programming along the way, while error messages abound (much to the annoyance and over-work of the consultant's team). All of the glitches have been worked out and customer service from the NS themselves has been extremely fast and professional.
Adding to the downsides, Netsuite is probably the LEAST intuitive system I have used since the 90s. It really seems like it is stuck in the past. There are hardly any icons, no drag and drop and navigation is inconsistent. Additionally, as a general manager, I need to extract information and data quickly and easily, but I cannot. Every time I want to extract data I have to go to our in-house admin for her to "write a search" in a logic/language that took her months to learn. Nobody else has time to learn that, so nobody else can do it. To my knowledge, NS has poor graphing capabilities and is very rigid in that I cannot easily change the way data is displayed once it is graphed. Usually, if I want data and I have not got time to wait for the admin to write the search pattern for me, I just export a large amount of data with a predefined/standard search and filter it and graph it with Excel - but this always begs the question, why are we paying through the nose for a program (NS) that is so difficult to use that it forces me to use another program (Excel) to make up for its inadequacies?
I could go on with the downsides of how unusable it is from a manger's point of view - there is a lot to say, but I think you get the picture.
The biggest downfall of Netsuite for me is that it is so hard to use that staff really do not want to use it. This is particularly evident in the sales department. They will only really use it for what they really have to use it for: making quotes, so we lose out. Customer data does not get sufficiently recorded, project details are lacking, contacts are hard to look up, customer account history is never recorded (we can't even find the field to put that in). Other systems we used before, e.g. Zoho CRM, Pipedrive and even Excel, are easy to use and therefore get used by the staff. A system such as Netsuite might have a beautifully coded backend, but if it discourages use through extreme user-unfriendliness, it becomes an almost useless system.

Avantages: Solid back end
Keeps excellent and accurate records that are easily audited
Brings transparency to processes

Inconvénients: Too difficult to use and therefore staff refrain from using it for all but the most essential tasks
Requires an in-house expert to help run the system
Requires months of repeated training to get staff up to speed
Poor for tracking customer account history
Extremely difficult to extract and graph the data that you need from it
Rigid and hard to change display and parameters of any data displays
Very expensive

  • Provenance de l'utilisateur 
  • Source : GetApp
  • Publié le 09/07/2015
James L.
Director
Vente en gros, 13-50 employés
Temps d'utilisation du produit: 1 à 5 mois
  • Note globale
    4/5
  • Facilité d'utilisation
    4/5
  • Fonctionnalités
    4/5
  • Support client
    Sans note
  • Rapport qualité-prix
    Sans note
  • Probabilité de recommander le produit
    7/10
  • Provenance de l'utilisateur 
  • Publié le 12/05/2020

"Still deciding"

Commentaires: I am still undecided on my over all feel for it. It has a lot of functionality, but has a big learning curve on how to use all of it.

Avantages: It has a lot of functionality and available data. It is customizable for your business and your individual needs.

Inconvénients: It can be clunky at times and not as user friendly as I would like, but I am still learning the software.

  • Provenance de l'utilisateur 
  • Publié le 12/05/2020
Adeoye A.
CFO
Administration publique, 51-200 employés
Temps d'utilisation du produit: plus de deux ans
  • Note globale
    5/5
  • Facilité d'utilisation
    5/5
  • Fonctionnalités
    4/5
  • Support client
    5/5
  • Rapport qualité-prix
    5/5
  • Probabilité de recommander le produit
    10/10
  • Provenance de l'utilisateur 
  • Publié le 29/08/2019

"Great Cloud Based System"

Commentaires: It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Avantages: That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Inconvénients: There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

  • Provenance de l'utilisateur 
  • Publié le 29/08/2019