--- description: QuestionPro : qu'en pensent les utilisateurs ? Lisez les avis clients sur QuestionPro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.fr/software/135455/questionpro Page : 1/23\ Suivant: [Page suivante](https://www.capterra.fr/software/135455/questionpro?page=2) > Logiciel de sondage pour la création, la distribution et l'analyse d'enquêtes, de sondages et de formulaires. > > Conclusion : 539 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise QuestionPro ? Avec plus de 2,5 millions d'utilisateurs dans 100 pays, ils fournissent depuis plus de 10 ans des logiciels d'enquête aux plus grandes entreprises, aux institutions académiques, aux PME et aux analystes indépendants. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 539 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Question Pro - **Pays**: Beaverton, É.-U. - **Entreprise fondée en**: 2002 ## Contexte commercial - **Prix à partir de**: 83,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, arabe, chinois, chinois traditionnel, danois, espagnol, français, hébreu, italien, japonais, néerlandais, portugais, suédois, turc - **Pays disponibles**: Allemagne, Australie, Canada, Mexique, Royaume-Uni, Émirats arabes unis, États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse statistique - Benchmarking - Bibliothèque de questions - Collecte de réponses hors ligne - Contrôles/Permissions d'accès - Créateur d'enquêtes - Distribution multicanal - Division des questions (question branching) - Enquêtes et feedback - Envoi de SMS en masse - Gestion des commentaires - Gestion des contacts - Gestion des enquêtes et sondages - Gestion du panel - Importation et exportation de données - Logique d'évitement - Modèles personnalisables - Modération - Notes et commentaires - Personnalisation de messages - Personnalisation des URL - Questions personnalisables - Rapports et analyses - Rapports et statistiques - Reconnaissance des employés - Répertoire de membres - Sondages d'opinion - Stratégie de marque personnalisable - Suivi de l'engagement - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données - e-mail marketing ## Intégrations (13 au total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils de sondage](https://www.capterra.fr/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://www.capterra.fr/directory/30092/survey/software) - [Logiciels pour études de marché](https://www.capterra.fr/directory/10041/market-research/software) - [Logiciels de sondage par sms](https://www.capterra.fr/directory/32937/sms-survey/software) - [Logiciels d'engagement des collaborateurs](https://www.capterra.fr/directory/30817/employee-engagement/software) - [Logiciels de gestion de communautés](https://www.capterra.fr/directory/30800/community/software) ## Logiciels similaires 1. [Google Forms](https://www.capterra.fr/software/176571/google-forms) — 4.7/5 (11538 reviews) 2. [SurveyMonkey](https://www.capterra.fr/software/32728/surveymonkey) — 4.6/5 (10495 reviews) 3. [Jotform](https://www.capterra.fr/software/158456/jotform-4-0) — 4.7/5 (2919 reviews) 4. [SurveySparrow](https://www.capterra.fr/software/168823/surveysparrow) — 4.4/5 (122 reviews) 5. [Zonka Feedback](https://www.capterra.fr/software/137773/zonka-feedback) — 4.8/5 (68 reviews) ## Avis ### "Useful Survey Tool with Room for Improvement" — 5.0/5 > **Aydan** | *13 février 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to create and distribute surveys quickly. Wide variety of question types and templates. Reliable data collection and basic reporting features. > > **Inconvénients**: Interface can be unintuitive at times, making complex survey creation slower. Advanced analytics and customization options are limited to higher-tier plans. Customer support response can sometimes be slow > > My overall experience with QuestionPro has been positive. The platform makes creating and distributing surveys straightforward, and it offers a good variety of question types and templates. Data collection is reliable, and basic reporting is easy to use. However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans. Overall, it’s a solid tool for standard survey needs, with room for improvement in usability and advanced reporting. ----- ### "Easy-to-Use Survey Platform" — 5.0/5 > **Andrea** | *15 mai 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: I liked most that QuestionPro is very easy to use, especially when designing surveys. The platform is intuitive, practical, and makes it simple to create, distribute, and manage surveys. I also really appreciate their active customer support, which responds quickly to questions and requests. > > **Inconvénients**: There is very little I disliked about QuestionPro. Some advanced features may take a bit of time to explore at first, but overall the platform is easy to use, reliable, and well supported. > > My overall experience with QuestionPro has been very positive. It is an easy-to-use and reliable platform for creating and managing surveys, with intuitive survey design tools and useful features for collecting feedback. Their customer support is also very active and responds quickly to questions or requests, which makes the experience even better. ----- ### "Non profit question pro account" — 3.0/5 > **vicki** | *16 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 4.0/10 > > **Avantages**: Provide free licence for non profit organisations. Allows for multiple surveys. Customer support very helpful to talk through any issues. Intuitive design. > > **Inconvénients**: For a very small non profit organisation, steps required to set the account up seemed excessive and involved other requirements we do not have or need and had to arrange specifically for this. > > So far, setting up the account has had its issues as detailed above. Have not had the opportunity yet to fully explore the software and create our first survey. Friendly helpful staff are available to talk through any issues. ----- ### "Robust survey platform that's user-friendly enough for a non-technical user" — 5.0/5 > **Erica** | *8 janvier 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. I like that I can create different types of questions to capture nuanced feedback from our clients. > > **Inconvénients**: I would say the learning curve was the most challenging part. You can find something simpler, but you won't get the robust and varied options. It's a true quantitative and qualitative tool for fielding surveys. > > We use QuestionPro for annual surveys of our student grantees. It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. We were thrilled with the results last year and have plans to use it again this year. ----- ### "Helpful resource for small teams" — 4.0/5 > **Chris** | *28 mai 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: The platforms flexibility, analytics and reporting are very helpful for our small organization. Customer support is very responsive. Once, the website was down and QuestionPro had it back up and running within a couple hours. The range of questions available meets all of our needs. We love that the QR codes generated for the survey are static so we can use flyers/paper materials without having to update this code each time. > > **Inconvénients**: The design side can sometimes be difficult to navigate as someone with minimal experience in data collection. > > For us as a small non-profits, the service they provide is extremely helpful for our small team. Customer service is great. The software feels a little outdated, but nothing that hinders our use. ----- Page : 1/23\ Suivant: [Page suivante](https://www.capterra.fr/software/135455/questionpro?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/135455/questionpro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Données structurées