--- description: QuestionPro : qu'en pensent les utilisateurs ? Lisez les avis clients sur QuestionPro, consultez les prix, tarifs, abonnements et découvrez ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro - Avis, notes, prix et abonnements - Capterra France 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.fr/software/135455/questionpro Page : 1/23\ Suivant: [Page suivante](https://www.capterra.fr/software/135455/questionpro?page=2) > Logiciel de sondage pour la création, la distribution et l'analyse d'enquêtes, de sondages et de formulaires. > > Conclusion : 532 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise QuestionPro ? Avec plus de 2,5 millions d'utilisateurs dans 100 pays, ils fournissent depuis plus de 10 ans des logiciels d'enquête aux plus grandes entreprises, aux institutions académiques, aux PME et aux analystes indépendants. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 532 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Question Pro - **Pays**: Beaverton, É.-U. - **Entreprise fondée en**: 2002 ## Contexte commercial - **Prix à partir de**: 83,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, arabe, chinois, chinois traditionnel, danois, espagnol, français, hébreu, italien, japonais, néerlandais, portugais, suédois, turc - **Pays disponibles**: Allemagne, Australie, Canada, Mexique, Royaume-Uni, Émirats arabes unis, États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse statistique - Benchmarking - Bibliothèque de questions - Collecte de réponses hors ligne - Contrôles/Permissions d'accès - Créateur d'enquêtes - Distribution multicanal - Division des questions (question branching) - Enquêtes et feedback - Envoi de SMS en masse - Gestion des commentaires - Gestion des contacts - Gestion des enquêtes et sondages - Gestion du panel - Importation et exportation de données - Logique d'évitement - Modèles personnalisables - Modération - Notes et commentaires - Personnalisation de messages - Personnalisation des URL - Questions personnalisables - Rapports et analyses - Rapports et statistiques - Reconnaissance des employés - Répertoire de membres - Sondages d'opinion - Stratégie de marque personnalisable - Suivi de l'engagement - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données - e-mail marketing ## Intégrations (13 au total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Outils de sondage](https://www.capterra.fr/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://www.capterra.fr/directory/30092/survey/software) - [Logiciels pour études de marché](https://www.capterra.fr/directory/10041/market-research/software) - [Logiciels de sondage par sms](https://www.capterra.fr/directory/32937/sms-survey/software) - [Logiciels d'engagement des collaborateurs](https://www.capterra.fr/directory/30817/employee-engagement/software) - [Logiciels de gestion de communautés](https://www.capterra.fr/directory/30800/community/software) ## Logiciels similaires 1. [Typeform](https://www.capterra.fr/software/137289/typeform) — 4.7/5 (968 reviews) 2. [Google Forms](https://www.capterra.fr/software/176571/google-forms) — 4.7/5 (11451 reviews) 3. [SurveyMonkey](https://www.capterra.fr/software/32728/surveymonkey) — 4.6/5 (10458 reviews) 4. [Jotform](https://www.capterra.fr/software/158456/jotform-4-0) — 4.7/5 (2895 reviews) 5. [SurveySparrow](https://www.capterra.fr/software/168823/surveysparrow) — 4.4/5 (122 reviews) ## Avis ### "Useful Survey Tool with Room for Improvement" — 5.0/5 > **Aydan** | *13 février 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to create and distribute surveys quickly. Wide variety of question types and templates. Reliable data collection and basic reporting features. > > **Inconvénients**: Interface can be unintuitive at times, making complex survey creation slower. Advanced analytics and customization options are limited to higher-tier plans. Customer support response can sometimes be slow > > My overall experience with QuestionPro has been positive. The platform makes creating and distributing surveys straightforward, and it offers a good variety of question types and templates. Data collection is reliable, and basic reporting is easy to use. However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans. Overall, it’s a solid tool for standard survey needs, with room for improvement in usability and advanced reporting. ----- ### "Fantastic evaluation software for nonprofits" — 5.0/5 > **Caitlin** | *1 août 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: As a non-profit, we are able to receive a discounted product. This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software. Customer support is always very responsive no matter the time and I like being able to get in touch with a real person when I need to. With our software we're able to design the type of surveys we need and the branching options are very helpful. > > **Inconvénients**: Manual data entry/upload would be nice to have in the version of QuestionPro available to us but we're able to make it work with our license. > > We have no reason whatsoever to ever consider another software for evaluations. QuestionPro is easy to work with, affordable, and surveys can be complex or basic depending on our needs. ----- ### "Robust and User Friendly Option for Detailed Surveys" — 5.0/5 > **Christopher** | *1 mai 2026* | Institutions religieuses | Taux de recommandation : 10.0/10 > > **Avantages**: Setting up a normal survey is very straightforward. As you dig deeper, you can unlock more complex input logic, branching, and a bunch of other options to add a richer experience for participants. Security measures and validation features are also robust, offering a host of options to ensure you get input from the people you want. It makes me look like a miracleworker to my staff when I tell them that we can use QuestionPro to put up a professional-looking survey, then take the results from this 3rd party software and upload them back to our CRM, using an embedded ID to link it back to our records. > > **Inconvénients**: The process to renew non-profit licenses is a bit cumbersome. I would much prefer a discounted non-profit option to the free license that requires additional steps every year for renewal. > > The product has been very easy to use. We need it once a year (usually), and it's so easy to take last year's survey, tweak it, and send it out to a new batch of participants. ----- ### "Non profit question pro account" — 3.0/5 > **vicki** | *16 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 4.0/10 > > **Avantages**: Provide free licence for non profit organisations. Allows for multiple surveys. Customer support very helpful to talk through any issues. Intuitive design. > > **Inconvénients**: For a very small non profit organisation, steps required to set the account up seemed excessive and involved other requirements we do not have or need and had to arrange specifically for this. > > So far, setting up the account has had its issues as detailed above. Have not had the opportunity yet to fully explore the software and create our first survey. Friendly helpful staff are available to talk through any issues. ----- ### "GREAT for Non-Profits" — 5.0/5 > **Chris** | *23 février 2026* | Sports | Taux de recommandation : 10.0/10 > > **Avantages**: As a small non-profit, the ease of using QuestionPro to develop Net Promoter Scores provides direct feedback loop from our tournaments. > > **Inconvénients**: I can't really think of anything negative from our use of QuestionPro as the navigation and ability to copy previous survey options makes the program easy to use. > > We are a small non-profit, and the support of QuestionPro with non-profit programs is extremely valuable. I am honored to share a link to their program on our website landing page. ----- Page : 1/23\ Suivant: [Page suivante](https://www.capterra.fr/software/135455/questionpro?page=2) ## Liens - [Afficher sur Capterra](https://www.capterra.fr/software/135455/questionpro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Données structurées